76
good

Clover | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
92%
Android
47 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
4 Reports
User Feedback
8%
iOS
4 Reports
92%
Android
47 Reports
Clover - Latest Quality Issues
iOS
Nov 5, 2024
Points
I have had it time after time. Shows I earned points, when I leave the store check it later and no points. They disappeared. Just happened today. Waned 25 plus 12. Left store with 253 now have 216. Happens a lot.
Android
Nov 6, 2024
Terrible support - non-functional app. Worked fine for years, now cannot "find server" and fails to function. Restarted app, no joy. Restarted phone, no joy. Reinstalled app, no joy. Cleared cache, no joy. Deleted app data, no joy. Called Customer Support, no joy (they will not help app 'users'). A one star ranking is too much!
iOS
Nov 9, 2024
Terrible for Customers
Charged me twice for an order…same exact order, didn't clear cart after first order processed and then I accidentally hit pay again not knowing if it processed since it prompted payment again. Impossible to get ahold of someone to assist in a refund. So I'm out $40 because their system and app are not user friendly to a customer. Super frustrating and annoying.
Android
Nov 9, 2024
Had issues with this app functioning for over a week. I've been trying to use the app and it keeps saying the server is having issues.
Android
Nov 12, 2024
Very difficult to verify email. Too many captcha requests
iOS
Nov 14, 2024
Worst ordering app on the store
No Apple Pay. Slow interface, I think it takes me five minutes to place an order that should take 20 seconds… four taps. There's only one restaurant I use that still uses arcane app. Get with it. Add Apple Pay. If youre a restaurant, DONT USE THIS APP. People will go elsewhere just to have a better interface.
iOS
Nov 15, 2024
Is it good? Yes? No?
I like the pount system if it eventually gives me something free. I dont like that you have attached a fee for using a credit card. Its a hefty fee 4%. What erks me is that most merchants who are set up don't know how it works. Especially their employees who are taking payment at the register. It would be nice to have consistent of the service. There have been a few time where I pay and I get a receipt that does not give me a code. So how do I get points ? You have a place in B the receipt for giving some response, but i do not think it does anything.
Android
Nov 17, 2024
Tried to open an account but was given a run around for almost a month. People that we dealt with our not honest but wasted my time.
Android
Nov 17, 2024
Interesting...you have to purchase $400 worth of food to get a $2 discount. That's only 0.5% return. Not exactly an incentive to drive visit frequency. There are more restaurants per sq mile in Houston than any other city in the U.S. And all of them have better perks...smh.
Clover - Product Description
Clover lets you earn rewards at your favorite local businesses. Visit a participating spot, introduce yourself, and collect points to earn perks. Skip the line and place mobile orders for pickup right from the app.

How it works:

We designed Clover to be fast, friendly, and out of the way. When you check into one of your favorite spots, Clover lets the merchant know that you're in the house. Just mention your first name when you make a purchase, and you'll be on your way to earning perks — no scanning of codes or fussing with gadgets at the counter.

We've recently added mobile ordering capabilities, so you can skip the line and pick up your order. Look for the "Order Ahead" tab or shopping bag icon at participating businesses.
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