53
fair

Cl@ve | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
104 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
17 Reports
User Feedback
14%
iOS
17 Reports
86%
Android
104 Reports
Cl@ve - Latest Quality Issues
Android
Jan 24, 2025
Poor, usability 0
Android
Jan 26, 2025
What a waste of time, it was supposed to speed up the process. Garbage, in the end you have to make 3 in-person appointments to activate I don't know what the hell.
Android
Jan 26, 2025
Like many other scams that the government has accustomed us to, when you want to ask for something, it doesn't work, when you have to pay, everything goes well, when they don't feel like it because they're not interested, the system crashes, but what a coincidence that whenever you need to do something that they're not interested in, you do it, it's a total scam, a nuisance, and the best way to fool people.
Android
Jan 27, 2025
It doesn't work at all, I don't know why inviting an app is not valid
iOS
Jan 27, 2025
Not updated
It has been sitting there for over an hour without being able to install the latest update.
Android
Jan 27, 2025
Please can you help me, I urgently need to access my PIN code. I request it correctly but the indicated time passes and I do not get the PIN.
iOS
Jan 27, 2025
Birth certificate
It is super complicated to access the birth certificate
Android
Jan 28, 2025
Nobody complains about the SEPE website? This key system is a trap so that you can't manage your things, and the SEPE website is shameful, anyone who knows anything about computers knows that it's a scam, so that you can't do anything, even those of us who are computer experts have a hard time accessing certain procedures... This country is a disgrace.
Android
Jan 29, 2025
Very bad, it only gives you the option for everything for electronic certificate, or the pin key, etc., calling by video call, and if you're lucky, they'll pick up the call if they feel like it, of course 😫
Cl@ve - Product Description
Cl@ve es un sistema para identificarse electrónicamente en las relaciones con las Administraciones Públicas.

Si no está registrado en Cl@ve, podrá registrarse desde esta APP.
Si está registrado en Cl@ve, podrá activar este dispositivo con su DNI/NIE mediante un SMS o con su certificado electrónico.

Una vez activado, desde esta APP podrá confirmar las peticiones de autenticación con Cl@ve Móvil y acceder al PIN de Cl@ve PIN que solicite al acceder a un trámite. También permite acceder a las gestiones del sistema Cl@ve.

Puede acceder a más información sobre el sistema Cl@ve en https://www.clave.gob.es/

Puede acceder a la declaración de accesibilidad en la propia APP y en https://sede.agenciatributaria.gob.es/Sede/accesibilidadAppClave.shtml
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