58
fair

Cl@ve | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
116 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
8 Reports
User Feedback
6%
iOS
8 Reports
94%
Android
116 Reports
Cl@ve - Latest Quality Issues
Android
Feb 26, 2025
Difficult to understand, unclear system, tripling of functions: mobile cl[handle], PIN cl[handle], digital wallet, permanent cl[handle]... in addition to the DNIE. It overlaps with Mobilcat, which works enviously better and is an app that can perfectly be compatible with the Tax Agency app. In general, the design is so bad that it raises doubts about whether it is an entity of the State Administration.
Android
Feb 26, 2025
Useless. When you enter your login details, the Play Store opens and you cannot log in. On the other hand, the login details it offers are blocked and you cannot access many services.
iOS
Feb 27, 2025
No works
Terrible, I've been without service for several days, unable to view important documents. No one answers the Help email 😡
Android
Feb 27, 2025
Bad, it almost never works
Android
Feb 28, 2025
A disgraceful service in general, everything that has to do with the electronic identification of the state, one can no longer even see their notifications.
Android
Feb 28, 2025
It used to work fine but after the latest updates it doesn't work for me.
Android
Mar 1, 2025
This is a loop and there is no way to query anything
Android
Mar 1, 2025
Less intuitive Impossible. Understanding how it works is an odyssey. It asks me for the pin (which I don't know) and there's no way to see it. It gives me a code, it's no use. A loop of wasting time. I want the DGT driving license and... I've been groping around in the dark for two days. Who designs the pages for the organizations, the interns?
Android
Mar 1, 2025
It always gives an error in the ID date
Cl@ve - Product Description
Cl@ve es un sistema para identificarse electrónicamente en las relaciones con las Administraciones Públicas.

Si no está registrado en Cl@ve, podrá registrarse desde esta APP.
Si está registrado en Cl@ve, podrá activar este dispositivo con su DNI/NIE mediante un SMS o con su certificado electrónico.

Una vez activado, desde esta APP podrá confirmar las peticiones de autenticación con Cl@ve Móvil y acceder al PIN de Cl@ve PIN que solicite al acceder a un trámite. También permite acceder a las gestiones del sistema Cl@ve.

Puede acceder a más información sobre el sistema Cl@ve en https://www.clave.gob.es/

Puede acceder a la declaración de accesibilidad en la propia APP y en https://sede.agenciatributaria.gob.es/Sede/accesibilidadAppClave.shtml
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