fair

ComEd - An Exelon Company | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

11 Points Past 30 Days

Category: Utilities

Work at An Exelon Corporation? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at An Exelon Corporation? Unlock additional insights

Android unitQ Score

Android User Feedback

82%

Android
51 Reports

iOS unitQ Score

iOS User Feedback

18%

iOS
11 Reports

User Feedback

18%

iOS
11 Reports

82%

Android
51 Reports

ComEd - An Exelon Company - Latest Quality Issues

Android

Mar 19, 2025

Does not work a lot. Doesn't make it easier if it doesn't work. Don't load. How is someone supposed to pay their bill with an app that doesn't work?

iOS

Mar 20, 2025

Buggy login

It won't let me log in, just has me input the info and then briefly shows the Home Screen and logs me out instantly

iOS

Mar 21, 2025

Does not work.

I've tried several times to enroll and the app freezes and can't do it. Very frustrating.

iOS

Mar 23, 2025

Live update

Smart meters should give us the ability to see live watts usage. Realtime updates.

iOS

Mar 23, 2025

APP IS ALWAYS DOWN

I don't know where they're farming these ratings from but there's no way this is 4.7 stars. This app is down “maintenance” more than any I've ever seen.

iOS

Mar 24, 2025

Useless …

Useless trash… ComEd IT department doesn't disappoint. App is being under maintenance for 24 hours and now it's impossible to log in … 🤡🤡🤡

Android

Mar 27, 2025

Needs improvement. once in a while it stop working .

Android

Mar 30, 2025

keeps asking for verification on the same device

iOS

Mar 31, 2025

Keeps kicking me out

App does not work?

ComEd - An Exelon Company - Product Description

ComEd’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include:

·         Easy sign-in with your fingerprint or “keep me signed in” option
·         Effortlessly pay your bill
·         Report an outage
·         Check your outage status
·         View the outage map
·         View your bill
·         Check your balance
·         View your account activity
·         Manage your AutoPay and Budget Billing settings
.         Report your outage without signing in
·         View usage data and trends
·         Compare your bills
·         View your bill forecast
·         Set up alerts for your outage status, when your bill is ready to be viewed, upcoming payment reminders, and more
·         View hourly pricing information as a participant of the Hourly Pricing program

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners