60
fair
ConnectEBT | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
26 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
86%
Android
72 Reports
72 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
12 Reports
12 Reports
User Feedback
14%
iOS
12 Reports
12 Reports
86%
Android
72 Reports
72 Reports
ConnectEBT - Latest Quality Issues
Android
Nov 11, 2024
And yet I entered my card number, which your app says doesn't exist in any state! Absolute JUNK!
Android
Nov 12, 2024
It's been like 2 months and I still can't login. Just get an error message 'There is an error when decrypting the data.' I've reinstalled, cleared data, cleared cache, checked my login info, all of these several times. Nothing fixes the issues. Before this it required password changes way too much. 🙄🙄 Do better.
Android
Nov 12, 2024
ENTER PASSWORD TOO MANY TIMES....!
iOS
Nov 14, 2024
Logged out
The app logged me out and won't let me log back in
iOS
Nov 15, 2024
“Error encrypted data”
I am very disappointed in this app I used it for about 2 years no problems at all and now within the past couple of months it won't let me login at all !! Says “error encrypted data” now looking at other reviews I see that this has been an on going problem. Please fix this so we can use the app !!!!
Android
Nov 17, 2024
Encryption error message. Did the usual uninstall and reinstall. Reset, cleared everything. Still comes up with encryption error. It is worthless like most government use apps. Oh well, I guess it's time to write and lobby the SNAP program in all our states and the federal government to fix this or cancel it. This could have been a really great app for people. Instead, you just pissed on a plate of 💩 and passed it off. Because who cares for the less fortunate and poor. DO NOT INSTALL IT'S💩💩💩
Android
Nov 18, 2024
For years now on two different phones, this app resets and makes you sign in with a new password.... Every... Single... Time..
Android
Nov 18, 2024
Can't get past login screen for months now. Keeps getting an error message " There is an error when decrypting the data". Even after deleted, reinstall & updated. But I can login on the website, so inconvenient.
Android
Nov 20, 2024
Cant set up an account it keeps saying error
ConnectEBT - Product Description
"The ConnectEBT app is the fast, secure and easy way to monitor your EBT available balance, deposits, transaction activity, and select or change your PIN. The app currently supports Arkansas, Iowa, Illinois, Maryland, Maine, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah and Virginia EBT. We are excited to bring support for additional State programs in the near future. To register, enter your EBT Card information on the ConnectEBT mobile app or at www.ConnectEBT.com. Already have your ConnectEBT user ID and password? You’re ready to use the ConnectEBT mobile app. • Check your available SNAP or Cash balance anytime, anywhere • View your deposits information • Review transaction history • Select your card’s PIN Disclosures: • Currently available forArkansas, Iowa, Illinois, Maryland, Maine, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah and Virginia. Other programs (Delaware, New Jersey and New York) will be available in the future. • There is no charge for using the app, but message and data rates may apply. • Conduent® and Conduent Agile Star® are trademarks of Conduent Business Services, LLC in the United States and/or other countries. Conduent® Connect Processing Solution. ©2017 Conduent State & Local Solutions, Inc. All Rights Reserved."
All intellectual property rights, including trademarks and word marks, are the property of respective owners