75
good
Coolblue | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
65 Reports
65 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
10 Reports
10 Reports
User Feedback
13%
iOS
10 Reports
10 Reports
87%
Android
65 Reports
65 Reports
Coolblue - Latest Quality Issues
iOS
Feb 19, 2025
bad
I use electricity and gas, unfortunately the app does not show anything about consumption
Android
Feb 21, 2025
App deleted again. We will no longer do business with a company that does not keep agreements.
Android
Feb 22, 2025
the virtual place tv in your home function don't work at all...
iOS
Feb 24, 2025
Not at all clear
It is not clear where your contract details regarding energy are located
Android
Feb 25, 2025
Energy not working again
iOS
Feb 26, 2025
report
Weird that you can't set that you don't want to receive messages/offers via the app. Great store, great app, but I don't want to be bothered with offers
iOS
Feb 27, 2025
bad
I get electricity and gas unfortunately the app shows nothing about consumption. Contact for months but still nothing. Coolblue is good at collecting but service that will be a step too far
Android
Feb 27, 2025
What do you get from the promise of ordered today, delivered tomorrow if you work with PostNL. I order regularly but with PostNL it always goes wrong.
Android
Mar 1, 2025
Very annoying that the login details have to be filled in every time. Also very bad that after years of being a customer (with the same email address) my entire account appeared to have disappeared, including my history. No. It has not gotten any better.
Coolblue - Product Description
With the Coolblue App, you always have the best assortment for you at your fingertips and you can find what you're looking for super fast. This way, you know exactly where your order is, what the best product for you is, and where to get an answer to all your questions. With the Coolblue App, you can take care of the tasks at hand. • Place TVs in your room virtually: view TVs in their real size wherever you want, such as on a cabinet or on the wall. The app helps you make the right choice. • Suitable accessories for you: we check which accessories fit on your smartphone or tablet. You can choose screen protectors, chargers, and more from our assortment without any worries. • Easily track your package: open the app to know exactly where your order is or turn on notifications so that we can send you a message when your package is on its way. • Compare to your own iPhone: simply add your current iPhone to the comparison with a new smartphone and check the improvements in size, speed, camera, screen quality, and more. The best assortment for you Compare products, view specifications, and read all reviews. Made a choice? You can place your order right away. The right information for you Know exactly where your package is, easily register your return, and receive super-fast answers to all your questions. With the Coolblue App, you can take care of the tasks at hand. The best store experience Are you in the store? Scan products with the app and compare products yourself, view specifications, and read all reviews. Service with a smile We make the app a little better every day, but we need you for that! Do you have any questions or comments? Send an email to customerservice@coolblue.nl.
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