79
good
Coolblue | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
64 Reports
64 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
9 Reports
9 Reports
User Feedback
12%
iOS
9 Reports
9 Reports
88%
Android
64 Reports
64 Reports
Coolblue - Latest Quality Issues
iOS
Nov 7, 2024
Drama
What a load of crap I want to log in to my coolblue energy but I can't even
Android
Nov 7, 2024
Great app, but it's a shame that the dark mode is not visually appealing.
Android
Nov 10, 2024
Does not open
Android
Nov 10, 2024
App doesn't work! Redmi 14 C
Android
Nov 10, 2024
Wish I could give it more but it only displays location for Dutch ànd Netherlands language is English and Germany. Expand your horizons and include all my locations
iOS
Nov 11, 2024
Poor information provision
In the charging station app, I could see what my own charging station was doing (every charging session). That's all gone. What did I get in return? The whole coolblue store, which I have no interest in at all! And the "smart charging" doesn't work at all! Worthless! I can't give less than one star, otherwise I would.
Android
Nov 13, 2024
Unable to update from the latest version. Samsung Galaxy S22 Ultra Android 14.
Android
Nov 17, 2024
After logging in, my shopping cart was suddenly empty again.
iOS
Nov 18, 2024
Energy modes, no electricity settings
worthless
Coolblue - Product Description
With the Coolblue App, you always have the best assortment for you at your fingertips and you can find what you're looking for super fast. This way, you know exactly where your order is, what the best product for you is, and where to get an answer to all your questions. With the Coolblue App, you can take care of the tasks at hand. • Place TVs in your room virtually: view TVs in their real size wherever you want, such as on a cabinet or on the wall. The app helps you make the right choice. • Suitable accessories for you: we check which accessories fit on your smartphone or tablet. You can choose screen protectors, chargers, and more from our assortment without any worries. • Easily track your package: open the app to know exactly where your order is or turn on notifications so that we can send you a message when your package is on its way. • Compare to your own iPhone: simply add your current iPhone to the comparison with a new smartphone and check the improvements in size, speed, camera, screen quality, and more. The best assortment for you Compare products, view specifications, and read all reviews. Made a choice? You can place your order right away. The right information for you Know exactly where your package is, easily register your return, and receive super-fast answers to all your questions. With the Coolblue App, you can take care of the tasks at hand. The best store experience Are you in the store? Scan products with the app and compare products yourself, view specifications, and read all reviews. Service with a smile We make the app a little better every day, but we need you for that! Do you have any questions or comments? Send an email to customerservice@coolblue.nl.
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