49
poor

Co-op: Membership Rewards | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Co-op? Unlock additional insights
Android unitQ Score
Android User Feedback
80%
Android
57 Reports
iOS unitQ Score
iOS User Feedback
20%
iOS
14 Reports
User Feedback
20%
iOS
14 Reports
80%
Android
57 Reports
Co-op: Membership Rewards - Latest Quality Issues
iOS
Nov 9, 2024
Paid membership
The fact you get charged to become a member of one of the UK's biggest supermarket chain is insulting. Have you thought about charging the consumer the oxygen they breathe whilst in store, this could also increase your profits 👍🏽
Android
Nov 11, 2024
Sign in just loops and goes back to landing page of app. Cant access anything.
Android
Nov 11, 2024
It was great when I first signed up, but every since, it won't allow me to access it. I can bring up my card, and that is is. I've never been able to select offers, view offers, or coupons. Literally nothing. Uninstalled it and redownloaded it to find now it can't sign me in, due to an error. Waste of time.
iOS
Nov 12, 2024
Poor
The app doesn't work with the iPhone Passwords app. There's no way I can find to make it autofill. It needs updating. There's no easy way to contact the dev to report this.
Android
Nov 15, 2024
So I took my shopping to the checkout, clicked on my coop app (which took a while to load considering I have 5G & an octacore processor on my phone) and then it was signed out I then had trouble signing into the app, so rather than keeping the shopkeeper and the rest of the queue waiting I'd lost out on over £40 worth of savings which was the reason I'd shopped at Co-op in the first place
Android
Nov 15, 2024
Doesn't work. Every time I'm in store, invariably in a large queue the app requires me log in? Which of course it won't do. Poor.
Android
Nov 17, 2024
Considering how many times staff have recommended getting the app - there aren't as many offers as you'd hope to see, and the store doesn't have QR capability to scan the rewards card. I can't see me being arsed to type the 18-digit membership number into the checkout every time I go so pretty much renders the app useless to me.
Android
Nov 18, 2024
App has stopped working. For the last 5 weeks I have been unable to access the app. Every time I try to sign in I am getting an error code 16 message, which is some sort of security block. I have tried everything to remedy this, but nothing works. I have contacted customer services on numerous occasions, but they say there is nothing they can do and they have passed the issue on to their technical team. I have heard nothing from them. Pretty pointless having this app on my phone
Android
Nov 19, 2024
The app has completely stopped working on my Samsung phone, I have deleted & reinstalled it numerous times and it still won't work, it just says on the sorry, something went wrong,
Co-op: Membership Rewards - Product Description
The Co-op: Membership Rewards app is our fast and convenient solution to helping you get the most out of your shopping and give a helping hand to your local community. Earn rewards, support local causes, and use your Membership card through the app.

• Keep track of your rewards and manage your Co-op Membership account
• Browse your personalised offers and receive exclusive member deals
• Get reminders so you never miss an offer
• Add your Co-op card to Google Wallet for easy access
• Scan the digital card in your app and collect your rewards to spend or donate 
• Choose and manage the local causes you wish to help
• See the total of how much money you’ve helped to raise
• Discover weekly deals and new recipes to try
• Order your groceries for delivery or collection*
• View in Light Mode or Dark Mode

MEMBERSHIP THAT MAKES A DIFFERENCE

Co-op Membership offers a helping hand to you and your community. Use your Co-op Membership card when you buy selected Co-op branded food, products, and services by scanning your app at the end of your food shop. 2p for every pound spent goes to you and we’ll give the same to community causes - together, we've raised £117million to support local communities across the UK. As a Co-op Member you can:

• Find out about causes in your local area and the work they do in the community
• See how much they’ve raised so far and how much you’ve contributed
• Read about more ways to get involved such as joining a group or volunteering

EARN REWARDS

When you buy selected Co-op branded food, products and services from us, we add 2p to your Co-op Membership account for every pound spent. You can spend the money you earn from shopping with us, on most things you buy from us - not just Co-op products.

ENJOY OFFERS AND EXCLUSIVE DISCOUNTS

Join Co-op Membership and you’ll receive exclusive member deals and personalised offers, chosen by you, that you can use on your shopping in Co-op Food stores. Each week, you can:

• Scan your Co-op Membership Card to redeem instore Offers and collect & spend rewards
• See new Offers on products you like to buy or might want to try
• Choose personalised weekly Offers to save on your food shopping
• You’ll also get rewarded every time you buy selected Co-op branded products and services across our family of businesses such as Insurance, Funeralcare, and Legal Services.

GET INVOLVED AND SHARE IN OUR SUCCESS

The £1 Membership joining fee buys you a share in Co-op so you can:

• Help pick the products we sell in our Food stores
• Choose the charities we support
• Vote in elections and motions at our AGM

You may also be eligible for a dividend if there's a profit left after we’ve re-invested in our business. Not available in independent societies including Midcounties, Central England, Southern or Chelmsford Star co-operatives or in non-Co-op branded stores (such as Nisa or Costcutter). Exclusions and restrictions apply. See full membership terms and conditions at coop.co.uk/terms/membership-terms-and-conditions, in the Co-op App or by calling 0800 023 4708.

*Available at selected Co-op stores
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