23
poor
Co-op: Membership Rewards | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-18 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
69 Reports
69 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
21 Reports
21 Reports
User Feedback
23%
iOS
21 Reports
21 Reports
77%
Android
69 Reports
69 Reports
Co-op: Membership Rewards - Latest Quality Issues
Android
Jan 15, 2025
App does not work and noone can help me.
Android
Jan 17, 2025
Every time I want to use the app, I have to log in every time and it is not possible to log in, which is a huge waste of time.
iOS
Jan 17, 2025
Offers fail to open for two weeks
While the card details are present, the offers have failed to open these past two weeks. I checked for app updates - still no joy.
iOS
Jan 20, 2025
Offer picked in error
Thought that this would've resolved by now as if an offer has been picked in error, as only need to catch the screen, then unable to change it.
iOS
Jan 21, 2025
Unsave offer is a MUST
There are many times I have accidentally save offers that I don't want and this is such a design flaw that is totally unacceptable ! Very bad user experience indeed.
iOS
Jan 27, 2025
Couldn’t order for delivery
Tried to order for delivery but it said my phone number was not valid even though I tried every format possible to enter it. I had to order from Deliveroo which ended up being more expensive sadly.
iOS
Jan 27, 2025
Co-op presale dysfunctional
The app takes you to Ticketmaster via an in-app browser that just does not work properly. When you get through the queue to buy tickets, the tickets or venue map do not load and it doesn't let you select any tickets. Absolute mess.
iOS
Jan 27, 2025
Feels like a scam sometimes
The discount is really poor, only 10-15p off a high price in comparison to competitors. This however is no my biggest issue. Every time I see an advertised member price special as soon as it's scanned in and I've scanned my QR code, the discount isn't applied. It feels like a scam every time cos I've now spent more when I thought I was going to get a good deal. This is poor.
iOS
Jan 28, 2025
UPDATED - no offers due to active VPN on mobile
While the card details are present, the offers have failed to open these past two weeks. I checked for app updates - still no joy. UPDATE: It may be useful to other app users to know that the fault was created by the mobile's VPN and antivirus programmes. This impaired the Co-Op app function, including its ability to load offers. Everything was resolved by disabling the VPN and antivirus software.
Co-op: Membership Rewards - Product Description
The Co-op: Membership Rewards app is our fast and convenient solution to helping you get the most out of your shopping and give a helping hand to your local community. Earn rewards, support local causes, and use your Membership card through the app. • Keep track of your rewards and manage your Co-op Membership account • Browse your personalised offers and receive exclusive member deals • Get reminders so you never miss an offer • Add your Co-op card to Google Wallet for easy access • Scan the digital card in your app and collect your rewards to spend or donate • Choose and manage the local causes you wish to help • See the total of how much money you’ve helped to raise • Discover weekly deals and new recipes to try • Order your groceries for delivery or collection* • View in Light Mode or Dark Mode MEMBERSHIP THAT MAKES A DIFFERENCE Co-op Membership offers a helping hand to you and your community. Use your Co-op Membership card when you buy selected Co-op branded food, products, and services by scanning your app at the end of your food shop. 2p for every pound spent goes to you and we’ll give the same to community causes - together, we've raised £117million to support local communities across the UK. As a Co-op Member you can: • Find out about causes in your local area and the work they do in the community • See how much they’ve raised so far and how much you’ve contributed • Read about more ways to get involved such as joining a group or volunteering EARN REWARDS When you buy selected Co-op branded food, products and services from us, we add 2p to your Co-op Membership account for every pound spent. You can spend the money you earn from shopping with us, on most things you buy from us - not just Co-op products. ENJOY OFFERS AND EXCLUSIVE DISCOUNTS Join Co-op Membership and you’ll receive exclusive member deals and personalised offers, chosen by you, that you can use on your shopping in Co-op Food stores. Each week, you can: • Scan your Co-op Membership Card to redeem instore Offers and collect & spend rewards • See new Offers on products you like to buy or might want to try • Choose personalised weekly Offers to save on your food shopping • You’ll also get rewarded every time you buy selected Co-op branded products and services across our family of businesses such as Insurance, Funeralcare, and Legal Services. GET INVOLVED AND SHARE IN OUR SUCCESS The £1 Membership joining fee buys you a share in Co-op so you can: • Help pick the products we sell in our Food stores • Choose the charities we support • Vote in elections and motions at our AGM You may also be eligible for a dividend if there's a profit left after we’ve re-invested in our business. Not available in independent societies including Midcounties, Central England, Southern or Chelmsford Star co-operatives or in non-Co-op branded stores (such as Nisa or Costcutter). Exclusions and restrictions apply. See full membership terms and conditions at coop.co.uk/terms/membership-terms-and-conditions, in the Co-op App or by calling 0800 023 4708. *Available at selected Co-op stores
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