39
poor
Costa Coffee Club | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
74 Reports
74 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
15 Reports
15 Reports
User Feedback
17%
iOS
15 Reports
15 Reports
83%
Android
74 Reports
74 Reports
Costa Coffee Club - Latest Quality Issues
Android
Dec 14, 2024
App is trash, it doesn't even work, I can't change the location and I can even buy my order without it failing to load. Fix ur app
Android
Dec 15, 2024
This is an ok app that does what it does well, but the locate feature would be much better if it allowed filters to find drive-through Costas or ones that are open at the time of the search (e.g. early morning or later in the evening).
Android
Dec 16, 2024
the app won't open
Android
Dec 17, 2024
Not working properly really disappointing.
Android
Dec 17, 2024
unable to pay or add payment methods
Android
Dec 17, 2024
Unable to sign in to your account
Android
Dec 18, 2024
the app has not been working for several months, judging by the opinions of other users this problem is not only mine! Why are you not doing anything about it? I have already lost several free coffees because of this problem, but as you can see you do not care, what is important is that the money is correct for you and the customer is not important!
Android
Dec 19, 2024
Oops, something went wrong! Everytime I try to register it just goes to oops something went wrong and won't do anything else
Android
Dec 20, 2024
I'm uninstal and instal again many times. Still can't login!!!
Costa Coffee Club - Product Description
Love coffee? Then you’re in the right place. The Costa Coffee app makes being a coffee fan so much easier and more rewarding. It’s the simplest way to collect Costa Club beans, order your favourite drink for collection in store, find your nearest Costa, view your beans balance and exchange beans for free treats. Yum! All of your Costa Club details are in the palm of your hand, so there’s no need to carry your loyalty card. Just scan your phone at the till whenever you make a purchase, or scan the code from Costa Express machines whilst your drink is being made. You can even order your favourite drink from a Costa Express machine, all from the app! With our app, you can: • Log in with your current Costa Club account details, register an existing card or set up a new account (and get a new member bonus of 1 bean!) • Use mobile ordering to order ahead and skip the queue in store • You can now use your free drink rewards on Collect orders • One touch contactless reordering from a Costa Express machine • Treat a friend by gifting them a reward • Track your beans balance to see when you have enough for a free handcrafted drink • Find details of your nearest Costa stores including directions, opening times and facilities • Ditch the card and keep Costa Club in your pocket at all times • Add your Costa Club card to Google Pay We pass your Costa Club ID internally within our systems to deliver more relevant and personalised content and rewards in the future.You can contact Customer Services to opt out of the profiling of your personal data. Already using the app? We’d love to hear your ideas for how we might make it better. Let us know at https://www.costa.co.uk/contact Unfortunately, the Costa Coffee app is not currently available for use in Northern Ireland.
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