37
poor
Costa Coffee Club | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
87%
Android
127 Reports
127 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
19 Reports
19 Reports
User Feedback
13%
iOS
19 Reports
19 Reports
87%
Android
127 Reports
127 Reports
Costa Coffee Club - Latest Quality Issues
Android
Nov 15, 2024
I am a regular customer, so I spend my money at Costa. Regularly. Why do you remove my earned free drinks? It's not fair.
iOS
Nov 16, 2024
Decent app
Good app my referral code is ET9YF but I just don't quite understand the swaps rewards and what I'm supposed to use it on and app can sometimes not register things but other than that it works great.
Android
Nov 17, 2024
Login is broken, don't working
iOS
Nov 17, 2024
Lina
Downloaded app - but unable to register or to link my existing card for the last few months. Have tried all deleted and downloaded again number of time but it's always saying ‘something wrong
Android
Nov 17, 2024
Feel cheated won't let me log in tells me there is an error I have 2 free drinks on there . I have uninstalled the app and will be using other places from now on
Android
Nov 18, 2024
Sometimes when I open the app it doesn't open for about 10 minutes which is no use when ordering coffee , then when checking for rewards it can take half an hour, 😔
Android
Nov 18, 2024
Gone from amazing to very poor . Bought 4 coffees in 2 weeks and it won't allow me to scan the machine for beans . I've uninstall app , then reinstalled , to see if it works Have full Internet connection. No up dates . Just disappointed.
Android
Nov 19, 2024
You're app is not compatible with my phone
Android
Nov 19, 2024
After the update the app is crashing. I can't log on anymore. Such a same:(
Costa Coffee Club - Product Description
Love coffee? Then you’re in the right place. The Costa Coffee app makes being a coffee fan so much easier and more rewarding. It’s the simplest way to collect Costa Club beans, order your favourite drink for collection in store, find your nearest Costa, view your beans balance and exchange beans for free treats. Yum! All of your Costa Club details are in the palm of your hand, so there’s no need to carry your loyalty card. Just scan your phone at the till whenever you make a purchase, or scan the code from Costa Express machines whilst your drink is being made. You can even order your favourite drink from a Costa Express machine, all from the app! With our app, you can: • Log in with your current Costa Club account details, register an existing card or set up a new account (and get a new member bonus of 1 bean!) • Use mobile ordering to order ahead and skip the queue in store • You can now use your free drink rewards on Collect orders • One touch contactless reordering from a Costa Express machine • Treat a friend by gifting them a reward • Track your beans balance to see when you have enough for a free handcrafted drink • Find details of your nearest Costa stores including directions, opening times and facilities • Ditch the card and keep Costa Club in your pocket at all times • Add your Costa Club card to Google Pay We pass your Costa Club ID internally within our systems to deliver more relevant and personalised content and rewards in the future.You can contact Customer Services to opt out of the profiling of your personal data. Already using the app? We’d love to hear your ideas for how we might make it better. Let us know at https://www.costa.co.uk/contact Unfortunately, the Costa Coffee app is not currently available for use in Northern Ireland.
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