55
fair
Costa Coffee Club | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
77%
Android
85 Reports
85 Reports
iOS unitQ Score
iOS User Feedback
23%
iOS
25 Reports
25 Reports
User Feedback
23%
iOS
25 Reports
25 Reports
77%
Android
85 Reports
85 Reports
Costa Coffee Club - Latest Quality Issues
Android
Feb 24, 2025
love Costa, the rewards are not great, though, especially as they only have a couple of days on then, they should at least last all month.
iOS
Feb 25, 2025
Issue with the app
The app stopped working for no reason. After reinstalling not able to log in.
Android
Feb 26, 2025
Ive been told by costa coffee on Facebook that your phones time needs to be set to 24hr clock for the app to work and to stop it from crashing, which i think its stupid
iOS
Feb 27, 2025
App doesn’t work
Trying to register or log in and constantly says oops! Something went wrong, been trying for couple of days
iOS
Feb 27, 2025
Offer for 5.99?
Absolute joke, went to costa in Workington they told me the offer didn't apply because their shop didn't recognise the offer, so don't contact me again Ive removed your app and good riddance!!!!!
Android
Feb 27, 2025
Can't log in
Android
Feb 28, 2025
App worked for a while but now I cannot log on and when clicking on contact costa it states "access denied". Needs more bug fixing. Pretty much a useless app at mo.
Android
Mar 1, 2025
It doesn't even let me log into my account, All it says when I try and log in is "Oops! Something went wrong, " which is annoying as I can't scan it when I go to Costa.
Android
Mar 1, 2025
Does not let me register.
Costa Coffee Club - Product Description
Love coffee? Then you’re in the right place. The Costa Coffee app makes being a coffee fan so much easier and more rewarding. It’s the simplest way to collect Costa Club beans, order your favourite drink for collection in store, find your nearest Costa, view your beans balance and exchange beans for free treats. Yum! All of your Costa Club details are in the palm of your hand, so there’s no need to carry your loyalty card. Just scan your phone at the till whenever you make a purchase, or scan the code from Costa Express machines whilst your drink is being made. You can even order your favourite drink from a Costa Express machine, all from the app! With our app, you can: • Log in with your current Costa Club account details, register an existing card or set up a new account (and get a new member bonus of 1 bean!) • Use mobile ordering to order ahead and skip the queue in store • You can now use your free drink rewards on Collect orders • One touch contactless reordering from a Costa Express machine • Treat a friend by gifting them a reward • Track your beans balance to see when you have enough for a free handcrafted drink • Find details of your nearest Costa stores including directions, opening times and facilities • Ditch the card and keep Costa Club in your pocket at all times • Add your Costa Club card to Google Pay We pass your Costa Club ID internally within our systems to deliver more relevant and personalised content and rewards in the future.You can contact Customer Services to opt out of the profiling of your personal data. Already using the app? We’d love to hear your ideas for how we might make it better. Let us know at https://www.costa.co.uk/contact Unfortunately, the Costa Coffee app is not currently available for use in Northern Ireland.
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