84
good
Coupang Eats - Food Delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
91%
Android
1527 Reports
1527 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
144 Reports
144 Reports
User Feedback
9%
iOS
144 Reports
144 Reports
91%
Android
1527 Reports
1527 Reports
Coupang Eats - Food Delivery - Latest Quality Issues
Android
Nov 18, 2024
The delivery was wrong and I contacted the delivery person again and received it belatedly
Android
Nov 18, 2024
Nice card. I can't pay in cash. This is something that needs to be improved. Every time an acquaintance gives you a card and asks you to take a shot, you have to go to the × and do it.
Android
Nov 18, 2024
I sent it to deliver it, and the text message came well, but it seems that the delivery partners are a little lacking in responsibility, I delivered it, but I made a mistake in the delivery and when I receive it back, I am very angry
Android
Nov 19, 2024
It gives me a notification every time the process from ordering to coming changes, and it's good that the delivery is also free, but one thing that is unfortunate is that I can't see the reviews by menu, Baemin can see the reviews by menu, so I can see what the reviews of this menu are, but Coupang bundles all the reviews, so if you want to know how the menu is, you have to look through all the reviews, so I go to Baemin to look at the menu reviews, but someday I may move the app to Baemin because of this inconvenience...
Android
Nov 19, 2024
I hope that if you chat with a counselor like the Coupang app, it will be automatically saved Coupang Eats I finished it well when I chatted with the counselor yesterday, but something went wrong, and when I talked to him on the phone, he only said repeated words with the person who spoke and there was no proper action, when the conversation is saved, you can capture it and ask it, but it's a pity that it can't be done
Android
Nov 19, 2024
Whether it's Kwon Young-eun or Kwon Eun-young, during the counselor's consultation, he doesn't answer unilaterally even though he didn't end the consultation with the counselor, and it's too ridiculous to get rid of it~ Nowadays, even though some delivery companies are ordering home delivery, it has been taking too long and spreading, so I put in a request that Yudam be a noodle dish at a Chinese restaurant, so I asked him not to blow it too much, and he canceled the order at once at will~ Coupang is such a big company that there is no one who does not use Coupang, but I was very disappointed with Coupang Eats' hasty response today!
Android
Nov 19, 2024
In terms of app usability, it seems to be well made and convenient to use. I haven't used it much yet, but the inconvenience is that it automatically induces me to pay using Coupang Cash regardless of my will in the payment process. It should be an option for me to choose whether to use it or not, rather than automatically, but why is it inducing me to pay for using Coupang Cash every time, which is very inconvenient and unpleasant.
Android
Nov 19, 2024
The double-price store has given me a few warnings, and if I do it consistently, please kick me out, it's not the same as ordering because you were tricked into ordering it, it's definitely a scam, they raise the price of food and advertise that the delivery fee is free, I didn't even know that, I ordered it, and I was slapped in the back of the head later.
Android
Nov 20, 2024
I think that those who use WoW can be 60-70% better than other apps, but if not, I think it is a little inferior in terms of brand discounts. I use other apps except for some stores. I think I need a little more discount price in addition to the free delivery fee. By the way, other upples are also free of charge.
Coupang Eats - Food Delivery - Product Description
Free delivery on Coupang Eats for Coupang WOW members! No more app hopping for food delivery. Get your food delivered FREE from Coupang Eats! ■ COUPANG EATS, WHERE MEALS BEGIN We go beyond delivering food. We serve meals for your better day! Make your day with Coupang Eats. ■ FREE DELIVERY ON EVERY ORDER FOR WOW MEMBERS No minimum order value or maximum distance. No extra charge for Coupang WOW members. Enjoy free delivery on every order on Coupang Eats Free delivery offer available for every order unlimited times. Combine it with coupon and/or instant discounts on your purchase. ■ TASTY OFFERS FOR TASTY FOOD Enjoy a wide variety of promotions ranging from weekly updated discounts on popular brands like Dongdaemun Yupdduk, bhc Chicken, Domino's Pizza, Pizza Hut and Bonjjuk to 'Matjib Discounts in My Neighborhood' helping you discover hidden gems near you ▶ ALCOHOL DELIVERY Enjoy draft beer at home Alcohol is now available for delivery ▶ EASY PICKUP No need to wait. Pick up your food when you’re ready. There’s also no minimum order value for pick-ups! ▶ EXTENDED DELIVERY HOURS FOR EARLY MORNINGS AND LATE NIGHTS Enjoy late-night snacks and breakfast meals whenever you want with our extended delivery hours *The delivery hours are dependent on the Coupang Eats store's operation hours ▶ FILTERS FOR MINIMUM ORDER VALUE & DELIVERY FEE Eating alone? Not a problem on Coupang Eats. Navigate to find the store you need with our filter ▶ TRACK DELIVERY IN REAL-TIME Wondering where your food is? We display delivery partner’s real-time location on map ▶ EASY AND CONVENIENT ONE-TAP PAYMENT Use Coupang’s Coupang Cash and Coupay -- For easy, safe and convenient payment Coupang Eats on social media ■ Coupang Eats Instagram: @coupangeats ■ Coupang Eats Youtube: https://www.youtube.com/c/coupangeats [For Inquiries] ■ Phone: 1577-7011 ■ E-mail: eatshelp@coupang.com [App Permissions] As per Article 22-2 of “Act On Promotion Of Information And Communications Network Utilization And Information Protection,” Coupang Eats requests users’ consents for ‘app permissions’ for the following purposes. Coupang Eats asks for permissions to optionally allow access to necessary information for app use, listed as below: Optional Items Details Location: This feature is used to check current location, display address, and show delivery status Camera: This feature is used for writing reviews or scanning card numbers to register cards Album: This feature is used for writing reviews or using stored photos to register cards Storage Space: This feature is used for installing Library for scanning card numbers * Please note that you can use the app without consenting to the optional items above ---- Contact Tech: 1577-7011
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