77
good
Credit One Bank Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
83%
Android
1115 Reports
1115 Reports
iOS unitQ Score
iOS User Feedback
17%
iOS
235 Reports
235 Reports
User Feedback
17%
iOS
235 Reports
235 Reports
83%
Android
1115 Reports
1115 Reports
Credit One Bank Mobile - Latest Quality Issues
iOS
Dec 18, 2024
Bad service
All customer service agent from Philippine or India they don't care about our requirements at all don't try to dispute anything with this card u will decently loose ur money they never investigate in anything
Android
Dec 18, 2024
I like to make my payment the day it's due. Why is the payment "held" for a few days unless I pay $7.95? Transactions are done at the speed of light. Why are payments held in "limbo " for days? What happens to it during this time? Why does $7.95 make it go faster? I don't like this, just another way to collect an unnecessary fee.
Android
Dec 18, 2024
Every month when it's time for me to pay my bill I go on the app and it tells me there's an error and to try back later so I end up with a late fee. It's ridiculous!!!
Android
Dec 18, 2024
The worst customer service I have ever had has been with Credit One today on phone with 17 people no results.
Android
Dec 19, 2024
No info on protection offers n prices.had to accept card offer to see for how much the limit will be.
Android
Dec 19, 2024
Why does it show up on credit karma that you are capital one so now you are not TELLING THE TRUTH
Android
Dec 19, 2024
Your website has to many glitches
Android
Dec 19, 2024
Disgusting credit company. Things were already first couple of months then I noticed I kept getting charged for no reason. Reached out and got no help whatsoever. So I paid it off and closed the account. Come to find out this company kept charging me late fees and is now affecting my credit after I closed my account. Credit one is a fraud. DO NOT AFFILIATE WITH THEM.
Android
Dec 19, 2024
It says my balance is below my credit limit and I have available credit. However, the card is being declined.
Credit One Bank Mobile - Product Description
Conveniently manage your credit card accounts with the Credit One Bank Mobile App. Schedule one-time or monthly automatic payments and view account activity, balances, payment history, offers, and more! FAST AND SECURE ACCOUNT ACCESS Fast and secure sign-in with Face ID® and Touch ID® (available on capable devices) Use Quick View to see a snapshot of your account without signing in ENJOY ON-THE-GO ACCOUNT ACCESS Schedule, edit, or cancel one-time payments Change your payment due date Check your balance and available credit, and view recent transactions or monthly statements Access your Free Online Credit Score Manage your profile and account settings Easily manage multiple accounts Enroll in paperless documents and statements to keep your account information secure and ensure important communications won't get lost in the mail OFFERS & DEALS View the latest offers and More Cash Back Rewards on purchases at participating merchants View exclusive credit card offers STAY INFORMED Easy access to Help & Support contact information View a full list of frequently asked questions and answers Choose how you get alerts, including mobile notifications, email, and text Set up notifications for important account activity, payment reminders, and special offers Get notified when rewards and exclusive credit card offers are available Receive alerts if fraudulent activity is suspected on your account
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