76
good
Credit One Bank Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
79%
Android
936 Reports
936 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
254 Reports
254 Reports
User Feedback
21%
iOS
254 Reports
254 Reports
79%
Android
936 Reports
936 Reports
Credit One Bank Mobile - Latest Quality Issues
iOS
Nov 15, 2024
Credit one cards
Don't have a monthly autopay. I have gone through the app and there's no way to program it made a call to customer service and they couldn't help me neither they sent me to the website but it was not helpful.
Android
Nov 15, 2024
Trash app, trash customer service! Been with yall too long because i didnt know better.
Android
Nov 15, 2024
Sucks, things you think would be located in certain spots are not. I tried to pay my statement balance but it only let me process the previous balance. Thanks now I'll have extra % on the remaining or, I could call & make a payment but there is a $7.00 service charge, Wow!
iOS
Nov 16, 2024
SLOW APP
EVEN EXPRESS PAYMENTS DO NOT WITHDRAW FROM YOUR ACCOUNT IMMEDIATELY. Everything is slow then they'll blame you for late payments
iOS
Nov 16, 2024
To much
Payments never go threw when I'm trying to pay
iOS
Nov 17, 2024
Trash of A Bank
They froze my account after I paid it off.
iOS
Nov 17, 2024
still no replacement card
well i've been waiting for a replacement card for months and since i don't use my card on a regular basis i had forgotten but it's been months and when i call they keep given this automated system i get fustrated and hang up we're are the live representative but they remember to send that reminder to make payment that's sad
iOS
Nov 17, 2024
Not really recommended
As soon as you get approved you get charged 75 and you haven't even used the card 🥴
iOS
Nov 18, 2024
Not impressed
Just started using the card after having it for almost a year. Never received a bill for my first payment. I ended up with a late charge bc I made a charge the day before the bill closed out. I'm overseas visiting a family member who is stayed over seas, can't access my account via the app or secured internet access home computer. I travel back to the US on the bill due date. Sure I'll get another late fee. I'll be paying the cc off and never using it again.
Credit One Bank Mobile - Product Description
Conveniently manage your credit card accounts with the Credit One Bank Mobile App. Schedule one-time or monthly automatic payments and view account activity, balances, payment history, offers, and more! FAST AND SECURE ACCOUNT ACCESS Fast and secure sign-in with Face ID® and Touch ID® (available on capable devices) Use Quick View to see a snapshot of your account without signing in ENJOY ON-THE-GO ACCOUNT ACCESS Schedule, edit, or cancel one-time payments Change your payment due date Check your balance and available credit, and view recent transactions or monthly statements Access your Free Online Credit Score Manage your profile and account settings Easily manage multiple accounts Enroll in paperless documents and statements to keep your account information secure and ensure important communications won't get lost in the mail OFFERS & DEALS View the latest offers and More Cash Back Rewards on purchases at participating merchants View exclusive credit card offers STAY INFORMED Easy access to Help & Support contact information View a full list of frequently asked questions and answers Choose how you get alerts, including mobile notifications, email, and text Set up notifications for important account activity, payment reminders, and special offers Get notified when rewards and exclusive credit card offers are available Receive alerts if fraudulent activity is suspected on your account
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