94
epic
Crumbl Cookies | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
35%
Android
773 Reports
773 Reports
iOS unitQ Score
iOS User Feedback
65%
iOS
1461 Reports
1461 Reports
User Feedback
65%
iOS
1461 Reports
1461 Reports
35%
Android
773 Reports
773 Reports
Crumbl Cookies - Latest Quality Issues
Android
Feb 26, 2025
needs more specials. slow
Android
Feb 26, 2025
doesn't always load zfold 5
iOS
Feb 26, 2025
Removed Ingredient List
I have been a customer for years and I always liked yalls business, however with you removing the ingredient I can no longer support going simply for the fact that my significant other is allergic to cinnamon and pineapple which isnt on your list og allergens nor can I now see it in am ingredient. One star until addressed or never going back.
iOS
Feb 27, 2025
Review
The app is nice and very convenient but a little confusing to use.
iOS
Feb 27, 2025
Stolen funds no order
Do not use the app. They steal funds and don't return them. Then you don't even get your order. Just order from uber eats.
Android
Feb 28, 2025
Rewards are confusing because I thought I had enough crumbs for 1 cookie, but in the store it showed I had none.
iOS
Feb 28, 2025
LAGGY AND SLOW
every time I open the app it never loads. Doesn't matter if I have one or 4 bars of 5G or if I'm connected to the WiFi. I tried updating it no improvements
Android
Mar 2, 2025
NO option to scan & earn points 😕
Android
Mar 2, 2025
Wouldn't allow me to put in my address
Crumbl Cookies - Product Description
The Crumbl App is your one-stop shop for everything Crumbl! Whether you need cookie pickup, delivery, shipping, or catering, we’ll serve your favorite cookies, your favorite way. Download now to start earning Loyalty Crumbs that can turn into free cookies! That includes goodies like your free birthday cookie and more. Collect Rewards Points - Earn Loyalty Crumbs when you order pickup, delivery, and even catering. Once you reach 100 Loyalty Crumbs, that’ll be converted into $10 of Crumbl Cash that you can use for pickup, local delivery, or national shipping. Pickup - Order right from your phone and skip the line when your cookies are fresh and ready. Or select curbside delivery and stay in the comfort of your car—we’ll bring it to you. Delivery - Cookies without leaving your couch. For a night in, order from the app and we’ll bring warm, fresh cookies to your door. Catering - Feed the masses from your phone whether it’s a wedding, office party, graduation, or just a casual get-together. Select your pickup time, your flavors and quantity, and we’ll have it ready when you arrive. Cookie flavors vary by location. Gifting - Send a friend a box of cookies or a gift card to let them Crumbl their way. If they’ve got the Crumbl app, we can send it. Never Miss a Thing - Receive notifications on occasional promos and stay updated on weekly cookie drops. Manage Your Account - Easily manage your account details like preferred payment methods, delivery addresses, and more. Building your account also earns you Loyalty Crumbs toward free cookies! Available from: Monday - Thursday 8am - 10pm Friday - Saturday 8am - Midnight
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