91
epic
Crumbl Cookies | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
34%
Android
545 Reports
545 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
1061 Reports
1061 Reports
User Feedback
66%
iOS
1061 Reports
1061 Reports
34%
Android
545 Reports
545 Reports
Crumbl Cookies - Latest Quality Issues
Android
Dec 14, 2024
Overall well-constructed app, but when I tried to order online it only showed one type of cookie available. I ordered it but when I got to the store they had all the types available and I was able to order more in person. Why did this app show only one type of cookie available at the store I ordered from?
Android
Dec 15, 2024
Expensive, all sugar, and half raw cookies are not for us. This is a fad just like the cupcake and fruit basket wars.
Android
Dec 15, 2024
It let's you place orders conveniently. It's not always perfect but it allows me to do everything I need. Sometimes accessing rewards (birthday reward doesn't work on the app).
Android
Dec 16, 2024
The app keeps charging your bank account even though it says failed! Happened to me 3 times and 2 of those times were last month.
Android
Dec 17, 2024
App works fine for ordering stuff but there needs to be an option to disable notifications. I have to force my phone to prevent getting notification from it
Android
Dec 17, 2024
Unable to order online
Android
Dec 18, 2024
won't let me add my bday
Android
Dec 18, 2024
consistent issues when trying to buy digital gift cards on the app.
Android
Dec 19, 2024
trying to earn crumbl points on the app, it's glitching, not allowing me to input birthday, then when I finally get it selected, error message try again. points aren't loaded correctly for each task. website glitches also.
Crumbl Cookies - Product Description
The Crumbl App is your one-stop shop for everything Crumbl! Whether you need cookie pickup, delivery, shipping, or catering, we’ll serve your favorite cookies, your favorite way. Download now to start earning Loyalty Crumbs that can turn into free cookies! That includes goodies like your free birthday cookie and more. Collect Rewards Points - Earn Loyalty Crumbs when you order pickup, delivery, and even catering. Once you reach 100 Loyalty Crumbs, that’ll be converted into $10 of Crumbl Cash that you can use for pickup, local delivery, or national shipping. Pickup - Order right from your phone and skip the line when your cookies are fresh and ready. Or select curbside delivery and stay in the comfort of your car—we’ll bring it to you. Delivery - Cookies without leaving your couch. For a night in, order from the app and we’ll bring warm, fresh cookies to your door. Catering - Feed the masses from your phone whether it’s a wedding, office party, graduation, or just a casual get-together. Select your pickup time, your flavors and quantity, and we’ll have it ready when you arrive. Cookie flavors vary by location. Gifting - Send a friend a box of cookies or a gift card to let them Crumbl their way. If they’ve got the Crumbl app, we can send it. Never Miss a Thing - Receive notifications on occasional promos and stay updated on weekly cookie drops. Manage Your Account - Easily manage your account details like preferred payment methods, delivery addresses, and more. Building your account also earns you Loyalty Crumbs toward free cookies! Available from: Monday - Thursday 8am - 10pm Friday - Saturday 8am - Midnight
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