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Crumbl Cookies | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
30%
Android
591 Reports
591 Reports
iOS unitQ Score
iOS User Feedback
70%
iOS
1396 Reports
1396 Reports
User Feedback
70%
iOS
1396 Reports
1396 Reports
30%
Android
591 Reports
591 Reports
Crumbl Cookies - Latest Quality Issues
iOS
Jan 25, 2025
Tip
It shouldn't do an automatic tip. I couldn't switch in time.
iOS
Jan 26, 2025
App doesn't work
App doesn't work, and never got my birthday reward.
iOS
Jan 26, 2025
Not updating
The app is not updating. It's cookies. It is a day after and the cookies are still the same. This has happened many times.
Android
Jan 26, 2025
app is slow and buggy
iOS
Jan 26, 2025
Closed
I just ordered a cookie on the app, stopped by and found out the shop isn't even open on Sundays. I hope I get my refund!
iOS
Jan 26, 2025
It was alright
First of all they make you wait an hour to order than wait for the cookies then one day I ordered and they were closed and they said I'll give you the order the next day and 20 dollars for cookies but they are good but I will not wait that long for some stupid cookies
Android
Jan 29, 2025
I did not get my birthday cookie. I ended buying it because I really wanted a crumbl cookie for my birthday and even that didn't taste to good.
Android
Jan 29, 2025
There is a few hiccups on this app. It could be a little better/updated.
Android
Jan 30, 2025
They charged me for an order but the order didn't go through and there's no support option in the app
Crumbl Cookies - Product Description
The Crumbl App is your one-stop shop for everything Crumbl! Whether you need cookie pickup, delivery, shipping, or catering, we’ll serve your favorite cookies, your favorite way. Download now to start earning Loyalty Crumbs that can turn into free cookies! That includes goodies like your free birthday cookie and more. Collect Rewards Points - Earn Loyalty Crumbs when you order pickup, delivery, and even catering. Once you reach 100 Loyalty Crumbs, that’ll be converted into $10 of Crumbl Cash that you can use for pickup, local delivery, or national shipping. Pickup - Order right from your phone and skip the line when your cookies are fresh and ready. Or select curbside delivery and stay in the comfort of your car—we’ll bring it to you. Delivery - Cookies without leaving your couch. For a night in, order from the app and we’ll bring warm, fresh cookies to your door. Catering - Feed the masses from your phone whether it’s a wedding, office party, graduation, or just a casual get-together. Select your pickup time, your flavors and quantity, and we’ll have it ready when you arrive. Cookie flavors vary by location. Gifting - Send a friend a box of cookies or a gift card to let them Crumbl their way. If they’ve got the Crumbl app, we can send it. Never Miss a Thing - Receive notifications on occasional promos and stay updated on weekly cookie drops. Manage Your Account - Easily manage your account details like preferred payment methods, delivery addresses, and more. Building your account also earns you Loyalty Crumbs toward free cookies! Available from: Monday - Thursday 8am - 10pm Friday - Saturday 8am - Midnight
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