85
good

Crunch Fitness | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 30 Days
Category: Health & Fitness
Work at Crunch Fitness? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Crunch Fitness? Unlock additional insights
Android unitQ Score
Android User Feedback
41%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
59%
iOS
69 Reports
User Feedback
59%
iOS
69 Reports
41%
Android
48 Reports
Crunch Fitness - Latest Quality Issues
Android
Mar 12, 2025
App works "Okay" the meter never works. Shows the same info for the past year and does not change.
iOS
Mar 15, 2025
Can’t cancel within the app
I'm not ready to cancel but being forced to call during business hours is archaic
Android
Mar 17, 2025
the app has no problem, but the administrative area should send a message or a notification when the monthly fee is charged, I think that if someone stops going to the GYM and for a matter of life forgets to unsubscribe, they will be charged indefinitely for a service that they are not using and if they do not receive a notification or an invoice when they are charged for the month the person will not realize of collection. I hope that the method of not sending an invoice is not ill-intentioned.
iOS
Mar 22, 2025
App could be better
Great gym but app is a little flaky at times. App developers need to do better. Sometimes you see all the classes and sometimes you don't. Right now all the instructors are not listed with their classes so I can't book my weekly class. You email someone about it they respond once and never get back to you.
iOS
Mar 22, 2025
Doesn’t support Apple Wallet
The app no longer allows you to add your check-in barcode/pass to the Apple Wallet.
Android
Mar 25, 2025
Not recommended at any cost. Terrible customer service, rude and unsupportive staff. Just money making approaches. Nearly half of their equipment is under maintenance. They do not have a good friendly environment for working out. Overall a waste of time, money and energy.
Android
Mar 28, 2025
nearly impossible to cancell membership!!! do not get involved
iOS
Apr 1, 2025
Unable to add gym card to apple wallet
Unable to add gym card to apple wallet
Android
Apr 2, 2025
the app does not work. I can only pick the country, but I can't do anything else
Crunch Fitness - Product Description
Stay connected with the Crunch Fitness mobile app. As a member, you’ll be able to track your gym check-ins and record all of your workouts, set goals, connect your workout tracking devices, and have all kinds of fun!   

Fitness Tracking:
Track your fitness activities in one place! With Apple Watch Crunch app, record your workouts on the gym floor or in a group fitness class.  Connect your Apple Health app to track all of your daily activities.  If that's not enough, add more!  Connect Fitbit, MapMyFitness, Garmin, Polar, Precor, or other popular fitness tracking devices and apps, and get a full overview of your day.  

Club Check-ins:
Check-in at the front desk using just your phone instead of your keytag. If you’re locked out of your home, you can come visit us for a workout.  

Book a Class:
You’ll never miss another class with up-to-the-minute schedules from your favorite Crunch Fitness locations. Add classes to your phone calendar when you book them through the app (available at some locations) for a workout schedule that can’t be beat.
Want to improve your unitQ Score by 20% within 30 days?
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