Customer Spark | unitQ Score

It was all fun and exciting at first (just like marriage I guess) then it started braking down. It's been a few times I get a survey to just show that I already took it when I never did, and it still shows it there. I re installed the app and still the same so probably is in the other end that's the problem. Most surveys I get when I'm still asleep and when I try to complete them they already expired.

I have been a member of Spark for probably two years. The first time I redeemed my points I had trouble using the e gift card. Two weeks ago, I again tried to redeemed my point to buy Christmas gifts for this coming season. To this day have not had access to that e-gift card. I have reached out to Walmart community Spark customer service, Walmart, customer service, and the issuer of the gift card and not a single person can help me. I have been informed that they will forward my information to their engineering team, but no one has actually come to my assistance. I am beyond frustrated. Why is it so hard for them to just issue me a physical gift card?

I get notifications for a survey or an activity, but when I click the notification, all I get are no activities at this time

They started off with 3 weekly quests that were for 50 points each. Each week it was chopped down. Now its 20 points and lucky if you receive 2 weekly quests. Don't start off as a false impressive gimmick when you know it won't last. It really make us think negative of this app

I've been doing these surveys and accumulating points for gift cards that I was hoping to use to offset my thanksgiving dinner costs. I cashed in $35 worth and never heard another thing from them. I emailed customer service and nothing. It's been a waste of time.

not getting anything but the weekly quest in over a month

very disappointed! there is absolutely no good reason for this app. surverys are barely sent and no way to earn enough ponts to cash out on any over $5.. suck a waste of space on my cell phone!! 1 month i barely got to $2.. so wack!!

Keep getting notifications that say that I have something to do in the app, but when I open the app, I have nothing to do! This needs to be fixed! Also, I never got paid several times for doing the surveys.

They are very misleading about the points payout, in fact, it's fraudulent. The effort is not worth the actual reward.