35
poor

CVS Pharmacy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
59%
Android
754 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
517 Reports
User Feedback
41%
iOS
517 Reports
59%
Android
754 Reports
CVS Pharmacy - Latest Quality Issues
Android
Nov 19, 2024
Unorganized always behind on your orders and seem to do not have the answer always behind experience and talk to you like you're the problem family customer singing bee no I wouldn't be on top of so I hope that you can fix this problem because it always have up thank you Help please thank
Android
Nov 19, 2024
Far too many unwanted notifications.
Android
Nov 19, 2024
I hate this APP. I changed my prescriptions to Amazon because they constantly change the app and it keeps resetting my info. It is impossible to figure out how to download or print a receipt. I can view the info, but need it in receipt format. Why is this so difficult?
Android
Nov 19, 2024
The app does not allow moving backwards when displaying a list of discounts. Infuriating.
Android
Nov 19, 2024
I shoulda just kept using the website. Utterly useless.
Android
Nov 20, 2024
Can't find delivery info for delivery orders
Android
Nov 20, 2024
Have to reset password constantly even when it says keep logged in
Android
Nov 20, 2024
This is by far the buggiest app I am forced to use on a regular basis. It frequently crashes and behaves in unpredictable and erratic ways. The problems are too numerous and varied to list. CVS: Please do some user testing. The functionality provided is a great service if it only worked reliably.
Android
Nov 20, 2024
Frustrating navigation, unreliable checkout. Every time I try to use the app to make a purchase, I end up using the website or more often just buying from elsewhere.
CVS Pharmacy - Product Description
Staying healthy. Saving time. Spending less. The CVS Pharmacy® app makes them all easier. Here’s how: 

Checking out. Easier.
• Save with ExtraCare® and pick up prescriptions with a single scan (just tap “Show Card”).
• Enjoy 1-tap Rx checkout after the first time you prepay for your prescription.

Saving money. Easier.
• Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card. 
• Make sure you never miss a deal by opting in to notifications. Get photo and prescription updates too. 
• Plan out your shopping and saving with the weekly ad for your local store.

Getting prescriptions. Easier. 
• Pay for your medications and have them delivered.
• Prepay for your prescriptions then show your barcode for more private pickup. (Turn landscape to sign.)
• Order refills, check their status and see your prescription history.
• Check drug interactions and information. 

Caring for your health. Easier. 
• Video chat with a health care provider 24 hours a day, 7 days a week.
• Find a nearby MinuteClinic® for general care and clinical services. 
• View wait times and schedule a clinic visit (restrictions apply). 
• Check available health care services and insurance coverage.

Printing photos. Easier. 
• Order prints and more from your device and online albums for same-day pickup (select stores and products). 

This app integrates with Apple Health (using Apple HealthKit) to allow certain users to voluntarily share their fitness and activity data with CVS Pharmacy, Inc.®  Select eligible CarePass® members may activate the optional Healthy Rewards benefit and choose to connect to the Apple Health app.

Please note: Continued use of GPS running in background can decrease battery life.
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