34
poor
CVS Pharmacy | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
2 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
61%
Android
897 Reports
897 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
571 Reports
571 Reports
User Feedback
39%
iOS
571 Reports
571 Reports
61%
Android
897 Reports
897 Reports
CVS Pharmacy - Latest Quality Issues
Android
Dec 19, 2024
Constant error messages
Android
Dec 19, 2024
I tried to look at my meds an it's wanting me to verify a phone number that's not in my account an I'll go back and it keeps doing it
Android
Dec 19, 2024
It just goes too quickly, & my current info should be sufficient to access my own account!!!
Android
Dec 19, 2024
Please fix this app. I love CVS but this app is truly awful. Not only is it slow and buggy, but clipping coupons doesn't actually send them to the card. You're better off using the website until they hopefully one day...one day.. improve this clunker of an app and then I will update my review.
Android
Dec 19, 2024
Getting emails from another CVS Pharmacy. My pharmacy location is 1177SW 8th Street, Miami. Also website, not the app, requested birthday then for me to sign in. Ridiculous
Android
Dec 20, 2024
It's hard to believe that such a large company has such a bad application. First of all it changes every few months. The experience is always a problem. The connection to the system is always failing in some way. I am getting fed up with it and will be moving my prescriptions to a different Pharmacy
Android
Dec 20, 2024
Always crashes, 50% of the time I can't process a refill in the app, can't transfer prescriptions until they are ready at a different CVS.
Android
Dec 20, 2024
Nothing loads on the app after updating. Can't even open the pharmacy/medication list or savings to see available coupons.
Android
Dec 20, 2024
Updated it today and now it's not working. Getting a "somethings wrong on our end" message.
CVS Pharmacy - Product Description
Staying healthy. Saving time. Spending less. The CVS Pharmacy® app makes them all easier. Here’s how: Checking out. Easier. • Save with ExtraCare® and pick up prescriptions with a single scan (just tap “Show Card”). • Enjoy 1-tap Rx checkout after the first time you prepay for your prescription. Saving money. Easier. • Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card. • Make sure you never miss a deal by opting in to notifications. Get photo and prescription updates too. • Plan out your shopping and saving with the weekly ad for your local store. Getting prescriptions. Easier. • Pay for your medications and have them delivered. • Prepay for your prescriptions then show your barcode for more private pickup. (Turn landscape to sign.) • Order refills, check their status and see your prescription history. • Check drug interactions and information. Caring for your health. Easier. • Video chat with a health care provider 24 hours a day, 7 days a week. • Find a nearby MinuteClinic® for general care and clinical services. • View wait times and schedule a clinic visit (restrictions apply). • Check available health care services and insurance coverage. Printing photos. Easier. • Order prints and more from your device and online albums for same-day pickup (select stores and products). This app integrates with Apple Health (using Apple HealthKit) to allow certain users to voluntarily share their fitness and activity data with CVS Pharmacy, Inc.® Select eligible CarePass® members may activate the optional Healthy Rewards benefit and choose to connect to the Apple Health app. Please note: Continued use of GPS running in background can decrease battery life.
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