Quality degradation at Dairy Queen® Food & Treats  
Users report higher volume of Quality Issues than usual
41
poor

Dairy Queen® Food & Treats | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
66%
Android
148 Reports
iOS unitQ Score
iOS User Feedback
34%
iOS
75 Reports
User Feedback
34%
iOS
75 Reports
66%
Android
148 Reports
Dairy Queen® Food & Treats - Latest Quality Issues
iOS
Jan 27, 2025
Quality of food is terrible
The quality of the food is terrible. The employees are lazy. I do not correctly make the food. It looks nothing like the menu and the food always tastes old.
iOS
Jan 27, 2025
Won’t let you select soft drink size
In combos soft drink is a radio button and you can't select flavour or size. App won't let you order unless you select size for soft drink so it's impossible to order a burger combo with the app. Has anyone successfully used this app to order food?
Android
Jan 27, 2025
Constantly closes can't order. Errors all the time
iOS
Jan 28, 2025
Payment not working
To redeem online orders, you need to pay through the app, but the app will not accept any credit card info without saying “something went wrong”. (Tried with multiple cards).
Android
Jan 28, 2025
Who cares how quickly you can place an order, because if you don't use your points quickly enough, they take them away from you without any warning whatsoever! I have written to them about this, and all they say is that they are sorry. There should be no expiration date on points, as the customer still spent the money to accumulate them! It is absolutely unconscionable, unprofessional and lacking in the most base level of customer service!
Android
Jan 28, 2025
I have uninstalled and reinstalled this app 3 times and it never works! Worst app ever. I will not be reinstalling
Android
Jan 28, 2025
Blizzard tasted sour
Android
Jan 29, 2025
Fails to submit order, could not use. Clunky and poor menu presentation compared to good apps like mcdonals.
Android
Jan 29, 2025
this is the third time they got the order wrong I am so done
Dairy Queen® Food & Treats - Product Description
Life’s sweet with the DQ® App!
Awesome deals. Great food rewards. Easy ordering. You’re in for a treat. 

Explore the Menu
Check out what's new or easily find your faves before starting an order.

Earn Points with DQ® Rewards
Treat yourself, then reward yourself! Earn 10 DQ® Points for every $1 spent when you order in the App, online and at a DQ® location. Even earn a sweet surprise on your birthday. Keep earning and redeeming points for delicious food rewards! Available at participating locations.

Order Ahead
Order right from the App and get your food fast. Enjoy your faves again with one-click reordering. Available at participating locations.

Save With Weekly Deals
Get access to exclusive new deals every week, like Mobile Monday deals! Available at participating locations. 

Find Locations Near You
Easily favorite and switch locations to find a DQ® restaurant near you and get your food fast.
Texas locations use the DQ® Texas App.
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Download the DQ® App Now
Order from your phone, save with exclusive deals, earn DQ® Points, and redeem great food rewards all in the App!
Want to improve your unitQ Score by 20% within 30 days?
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