Quality degradation at David Lloyd Clubs  
Users report higher volume of Quality Issues than usual
24
poor

David Lloyd Clubs | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-28 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
33%
Android
22 Reports
iOS unitQ Score
iOS User Feedback
67%
iOS
45 Reports
User Feedback
67%
iOS
45 Reports
33%
Android
22 Reports
David Lloyd Clubs - Latest Quality Issues
Android
Nov 11, 2024
very laggy and even on newest phones it takes ages to load
Android
Nov 13, 2024
Does not work with Google fit, so cannot integrate data.
Android
Nov 13, 2024
Frequent Bug
Android
Nov 15, 2024
Used to work better. App disappeared from my phone . Now combined with Table and I have to open via Playstore every time rather than direct access. No information given in advance re this change.
iOS
Nov 15, 2024
Contactless pass
The app is amazing but I have a problem with my electronic pass, when I add it to the iPhone wallet it doesn't appear in Apple Watch wallet.
iOS
Nov 16, 2024
Can’t get the basics right
Wonderful gym. Just not worth the membership if they can't maintain the equipment in good time. The music system has been down for nearly 2 weeks. Machines can be out of service for up to a month. You can't be a premium club charging premium prices if you can't handle the basics.
iOS
Nov 16, 2024
D Rees
This is a poor website, confusing and difficult to navigate but the biggest problem by far is that you can not see a breakdown of your monthly bill. I have written to ask for this but never received a reply
iOS
Nov 18, 2024
Personal a nuesence
Coming to the club with a guest. The receptionist starts arguing and giving instructions how the guest pass has to be used. I am aware I can read. Be so kind and give her the proper training and teach her some manners. It is not the first time she behaves and speaks in an unprofessional and rude manner.
Android
Nov 19, 2024
Not sure what has happened, but went to use the app this evening and it has basically chucked me out. Had to sign in, and it had removed the membership card from my wallet, removed my workouts that my PT had uploaded and removed my Egym scores etc. Need to fix this ASAP!!! 😑
David Lloyd Clubs - Product Description
The official David Lloyd Clubs app is compatible with iPhone and iPod Touch (iOS 13 or later) and is free to download. The app is available in English, French, Dutch, Spanish, Catalan, Italian and German.

Whether in Club, at home or outside, get the most out of your membership with the David Lloyd Clubs app. Club members can use the app to not only book courts, group exercise classes and Personal Training sessions but they can also manage their membership and access a huge range of On-Demand workouts.

Features include:
• Make and manage your bookings
• Explore our library of hundreds of On-Demand workouts to access anytime and anywhere
• Manage your membership and send feedback to clubs
• See club info (address, opening hours, pool opening times)
• Join an array of different social club events
• Enjoy a range of discounts and offers from our specially selected partners
• Track your exercise and health via Apple Health
Want to improve your unitQ Score by 20% within 30 days?
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