37
poor
David Lloyd Clubs | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
28%
Android
21 Reports
21 Reports
iOS unitQ Score
iOS User Feedback
72%
iOS
54 Reports
54 Reports
User Feedback
72%
iOS
54 Reports
54 Reports
28%
Android
21 Reports
21 Reports
David Lloyd Clubs - Latest Quality Issues
Android
Mar 25, 2025
Not sure if there has been an update to this app recently, but the ability to order food is completely broken and the app generally is very unreliable. Sometimes it just never loads the home screen and just cycles back to the login screen. Needs work.
iOS
Mar 25, 2025
Doesn’t work
I can't log into my account because the app keeps telling me that there is no internet connection, even when there definitely is. I can't use the guest passes on the app. Everytime I want to use a guest pass I have to talk to someone at the gym and explain that the app doesn't work. I've tried deleting the app and trying to start again but this hasn't worked. Since I can't log into the app I can't request help on there either.
iOS
Mar 27, 2025
General Feedback
I have been a member of the club for many years, but I see that it is getting more and more crowded, you can hardly get a place in the courses, the parking spaces are often more than occupied, on weekends the club resembles a kindergarten and instructions on the equipment, and in my opinion that is not possible at all, are no longer included in the steadily increasing club fee. What a pity!
Android
Mar 27, 2025
several times I've had to delete and reinstall because it gets stuck when I try and order food, or if I try to use the body composition machine - currently it won't let me book a personal training session so I guess I'll have to reinstall again 😕
iOS
Mar 30, 2025
Spirit
Missing Spirit on a Friday morning. That class had been going for years (and body balance before it). Please can you consider putting it back on. Thanks
iOS
Mar 30, 2025
Doesn’t scale
The app is OK, except when you are trying to book on a popular class. The app hangs and shows a busy icon. There are classes that you are very lucky to get on. Not good enough for the very high fees you pay.
iOS
Mar 30, 2025
Not fit for purpose
The app is so frustrating-it's slow, doesn't work at 7pm when everyone has to book classes - displays a oops message or we are really busy (!) and then when it recovers the class is booked ! A ridiculous system on a v poor app..
iOS
Apr 1, 2025
Not happy
I've be going to this gym for 20 years I gave three months notice they're telling me it should've been in writing now. I have to pay administration costs for £582. David Lloyds lower Brownhill Way the swimming pool area is filthy. Changing rooms are filthy overpriced my gym membership went from £70-£132 in just over a year. The staff are rude. I would not recommend using this gym ever
iOS
Apr 1, 2025
Disappointing
The app, just like the company, is so far removed from its customers and only focused on their own profit. In Amsterdam, they are renovating the gym for 7 months and while charging full price and putting it in their pocket, they “ask for understanding”. And the worst customer support ever recommended instead of paying full price for 20% of the gym, I could pay 30% of the price (pause fee) for 0% of the gym. In this app, they will spam you with notifications you can't switch off and when you switch off all notifications via iOS, the app will annoy you with an overlay on every launch. Get a grip David Lloyd. Who's paying here?
David Lloyd Clubs - Product Description
The official David Lloyd Clubs app is compatible with iPhone and iPod Touch (iOS 13 or later) and is free to download. The app is available in English, French, Dutch, Spanish, Catalan, Italian and German. Whether in Club, at home or outside, get the most out of your membership with the David Lloyd Clubs app. Club members can use the app to not only book courts, group exercise classes and Personal Training sessions but they can also manage their membership and access a huge range of On-Demand workouts. Features include: • Make and manage your bookings • Explore our library of hundreds of On-Demand workouts to access anytime and anywhere • Manage your membership and send feedback to clubs • See club info (address, opening hours, pool opening times) • Join an array of different social club events • Enjoy a range of discounts and offers from our specially selected partners • Track your exercise and health via Apple Health
All intellectual property rights, including trademarks and word marks, are the property of respective owners