18
poor
DB Navigator | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
636 Reports
636 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
555 Reports
555 Reports
User Feedback
47%
iOS
555 Reports
555 Reports
53%
Android
636 Reports
636 Reports
DB Navigator - Latest Quality Issues
Android
Dec 22, 2024
What a piece of junk. Login not possible because it does not run natively via the app. You are redirected to the browser (here: Edge) but not redirected back to the app after successful login. If you press "Continue" as described, you get to the app, but you are still not logged in. This makes the app unusable. I'm really appalled by such a massive bug.
Android
Dec 22, 2024
How is it possible that Google Maps often displays more accurate and reliable information about train connections than your own app? I expect the DB app to always provide the most up-to-date data, especially on delays and train cancellations. Unfortunately, this is often not the case, and this leads to frustration and missed connections. Please improve the accuracy and reliability of your app!
Android
Dec 22, 2024
Editing calendars is too long
Android
Dec 22, 2024
So far I have always been satisfied... but from the timetable change no more... We drive a lot with the 750 line and it doesn't show it anymore... Vlg
Android
Dec 22, 2024
No longer shows buses and is therefore unusable for me
Android
Dec 22, 2024
Basically, not a bad app. But if I book a trip (round trip) including a seat at the service center, I expect to be able to import the Onkine ticket including seats. Otherwise, it's really unwieldy, because I have to take a special picture of the seat reservation. Suggestion for improvement: Also allow seats to be imported via the order number and optimally from the ticket connection, so that the app can display them together.
Android
Dec 22, 2024
Annoying: App no longer gets to the account and the associated trips. After more than 10 years, the railway forces me to switch from username to e-mail address for login, for whatever reason. Unfortunately, it is not possible to change the set login in the app, so I cannot enter the e-mail address for the login there, but the saved login name no longer works.
Android
Dec 22, 2024
Whenever I want to save a trip or perform any other action, I can't get any further and am supposed to log in to the browser, but that doesn't work because I'm logged in....
Android
Dec 23, 2024
Actually a good app for an overview, but I am still shown incorrect information that a train is supposed to run, but instead a bus runs at my friend's house, who also has the app, this is not the case. But I don't have an update on what I can do either.
DB Navigator - Product Description
Tickets, real-time information, coach sequence and more Turn your smartphone into your ticket and travel at the lowest price and without ticket controls. The DB Navigator is your perfect companion for regional and long-distance travel as well as for the underground, tram and bus. From real-time information, to the current coach sequence and notifications of changes to your journey - the DB Navigator has the right service for you in every situation. Download the DB Navigator app for free here in the app store and start your digital travel companion! Digital ticket Paperless travel: Tickets for regional and long-distance transport as well as for the S-Bahn, underground, tram and bus are available in the DB Navigator. You can also save selected tickets in your Wallet. Best Price Finder Travel at the lowest price: Activate "Show our best prices" in the travel information and find the lowest price for long-distance, regional and international travel. Travel notifications Keep informed at all times: You will be notified of delays, track changes and timetable changes by push notification or e-mail. If you wish, we can also remind you to get on, change or get off the train. Quick booking Book your ticket in just a few steps: Simply swipe to the left over the desired connection in the connection section. Real-time information Everything at a glance: Find all real-time information about departure and arrival times as well as alternative connections at a glance in “My trip”. Coach sequence Relaxed boarding: To ensure that you are at the right platform section and can directly find the right coach with your reserved seat, you can view the current coach sequence in the app. Komfort Check-in No ticket control: For long-distance travel, you can use the digital ticket to check in and validate your ticket yourself at the seat immediately after boarding. Demand indicator Travel with plenty of space: With the current demand indicator, you know in advance whether you should reserve a seat or switch to another connection. Find more information at https://www.bahn.de/en/view/booking-information/booking/db-navigator-app.shtml?dbkanal_007=L04_S02_D002_KIN0059_FLYOUT-BUCHUNGSINFORMATION-APP%20_LZ01 Do you like the app? Give us your feedback right here in the app store or directly in the app under Feedback & Support. Your feedback is what motivates us!
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