29
poor

DB Navigator | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
69%
Android
595 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
272 Reports
User Feedback
31%
iOS
272 Reports
69%
Android
595 Reports
DB Navigator - Latest Quality Issues
Android
Nov 19, 2024
Hello dear railway workers, apparently you read the reviews here, so here is a suggestion. The app is indispensable from the point of view of a frequent driver and works flawlessly - with one tiny exception. If the transfer time is short, but still >5 min. ("normal"), some connections are not displayed. Proposal: introduce a possibility to set the transfer time to zero. This is quite realistic for departures from the "same track opposite".
Android
Nov 19, 2024
As far as the correctness of the connections in the VBN area (Bremen/Lower Saxony) is concerned, however, a disaster. Yesterday the tram was shown to me with a 30 minute delay, but ran normally. Since I wanted to achieve a long-distance connection with it, pure stress! Last week connection Sionen-Bremen, supposedly an hour's stay in Zeven. Complete nonsense. The bus had a seamless connection, DB showed the wrong transfer location. Endless more examples. The VBN app displays everything correctly.
Android
Nov 19, 2024
So I can search for connections until 14.12 and after that there is only no timetable, although it says on the phone is online, fixes that ....
Android
Nov 19, 2024
I buy a trip, can't do it because of delayed trains and I don't get my money refunded. Wish someone competent would be responsible for the train traffic.
Android
Nov 19, 2024
The option to buy a ticket without registration is probably a joke, because you have to enter your date of birth, name, email, etc., have you ever heard of data protection and data minimization and then you don't even get a ticket sent by email, but have to download an invoice, for which you also have to enter your address. Probably you FOOL ME??????
Android
Nov 19, 2024
Some things are not possible or only cumbersome
Android
Nov 19, 2024
Absolutely not recommended. Does not respond to input pulses.
Android
Nov 19, 2024
Unfortunately unusable. In the meantime, every single booking I have shows me that the trip is cancelled. From December to May. What kind of bug is that?
Android
Nov 19, 2024
Neustest update ensures that my ticket loads mega long mostly ... And if I leave tab open... the page is white except for the logo which moves at the top, 🤣 the app was not cool but iwie did it work most of the time... Meanwhile just grotto and getting worse
DB Navigator - Product Description
Tickets, real-time information, coach sequence and more

Turn your smartphone into your ticket and travel at the lowest price and without ticket controls. The DB Navigator is your perfect companion for regional and long-distance travel as well as for the underground, tram and bus. From real-time information, to the current coach sequence and notifications of changes to your journey - the DB Navigator has the right service for you in every situation.

Download the DB Navigator app for free here in the app store and start your digital travel companion!

Digital ticket 
Paperless travel: Tickets for regional and long-distance transport as well as for the S-Bahn, underground, tram and bus are available in the DB Navigator. You can also save selected tickets in your Wallet.

Best Price Finder
Travel at the lowest price: Activate "Show our best prices" in the travel information and find the lowest price for long-distance, regional and international travel.

Travel notifications
Keep informed at all times: You will be notified of delays, track changes and timetable changes by push notification or e-mail. If you wish, we can also remind you to get on, change or get off the train.

Quick booking
Book your ticket in just a few steps: Simply swipe to the left over the desired connection in the connection section.

Real-time information
Everything at a glance: Find all real-time information about departure and arrival times as well as alternative connections at a glance in “My trip”. 

Coach sequence
Relaxed boarding: To ensure that you are at the right platform section and can directly find the right coach with your reserved seat, you can view the current coach sequence in the app.

Komfort Check-in
No ticket control: For long-distance travel, you can use the digital ticket to check in and validate your ticket yourself at the seat immediately after boarding.

Demand indicator
Travel with plenty of space: With the current demand indicator, you know in advance whether you should reserve a seat or switch to another connection.

Find more information at https://www.bahn.de/en/view/booking-information/booking/db-navigator-app.shtml?dbkanal_007=L04_S02_D002_KIN0059_FLYOUT-BUCHUNGSINFORMATION-APP%20_LZ01 

Do you like the app? Give us your feedback right here in the app store or directly in the app under Feedback & Support. Your feedback is what motivates us!
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