30
poor

DB Navigator | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Deutsche Bahn? Unlock additional insights
Android unitQ Score
Android User Feedback
67%
Android
429 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
207 Reports
User Feedback
33%
iOS
207 Reports
67%
Android
429 Reports
DB Navigator - Latest Quality Issues
Android
Apr 2, 2025
Today on 01.04.2025 I thank him for the answer. It has nothing to do with further development, it was in it earlier, why did you take it out, the route favorites 😡🤔 were unlimited. Now a maximum of 8 before the last two updates it still worked with unlimited track favorites. The catastrophic update shows that the passengers are ega to the railway. Why can't you reintroduce the route favorites indefinitely, as it used to be.
Android
Apr 2, 2025
Former problem: Every time I try to log in with my account, I am redirected to a browser page that unfortunately does not respond when I enter my account name. So I can't log in to the app and access my Bahncard or tickets there. The problem hasn't just been there since today, it's been going on for weeks, despite regular updates and resetting of the app. Thank you very much!
Android
Apr 2, 2025
I can't search for connections, nor can I access my tickets. and No, I can't continue to use the app normally! the customer opport is also a joke.
Android
Apr 2, 2025
On April 1, despite the promise of the railway, no 50% discount on BahnCard 25 in April. Was the upgrade an April Fool's joke? Christine Bohnenberg
Android
Apr 2, 2025
I just can't buy Germany tickets. There is always the same error message with my security. What should I do if it just doesn't work. I've tried everything to buy Germany tickets, but nothing. But I don't need it today. I lost all day trying to get this done.
Android
Apr 2, 2025
Total junk, because the purchased BahmCard is not displayed. Logging in is now no longer possible, because it tries too off. Then just print out paper.
Android
Apr 2, 2025
Actually always very satisfied with de-ticket and navigation, but payment transactions are an ordeal. Constantly buttons that are outside the screen, more or less trustworthy-looking verification partners where the login fails, and many many error messages. Please improve!
Android
Apr 2, 2025
Ticket was booked twice for no reason and the sum was also debited from the account, no cancellation and no correction possible.
Android
Apr 2, 2025
Mostly quite good, but personalization confirmation via bank account on my mobile phone is not possible, because I can't scroll down to the "next" button :'D please fix.
DB Navigator - Product Description
Tickets, real-time information, coach sequence and more

Turn your smartphone into your ticket and travel at the lowest price and without ticket controls. The DB Navigator is your perfect companion for regional and long-distance travel as well as for the underground, tram and bus. From real-time information, to the current coach sequence and notifications of changes to your journey - the DB Navigator has the right service for you in every situation.

Download the DB Navigator app for free here in the app store and start your digital travel companion!

Digital ticket 
Paperless travel: Tickets for regional and long-distance transport as well as for the S-Bahn, underground, tram and bus are available in the DB Navigator. You can also save selected tickets in your Wallet.

Best Price Finder
Travel at the lowest price: Activate "Show our best prices" in the travel information and find the lowest price for long-distance, regional and international travel.

Travel notifications
Keep informed at all times: You will be notified of delays, track changes and timetable changes by push notification or e-mail. If you wish, we can also remind you to get on, change or get off the train.

Quick booking
Book your ticket in just a few steps: Simply swipe to the left over the desired connection in the connection section.

Real-time information
Everything at a glance: Find all real-time information about departure and arrival times as well as alternative connections at a glance in “My trip”. 

Coach sequence
Relaxed boarding: To ensure that you are at the right platform section and can directly find the right coach with your reserved seat, you can view the current coach sequence in the app.

Komfort Check-in
No ticket control: For long-distance travel, you can use the digital ticket to check in and validate your ticket yourself at the seat immediately after boarding.

Demand indicator
Travel with plenty of space: With the current demand indicator, you know in advance whether you should reserve a seat or switch to another connection.

Find more information at https://www.bahn.de/en/view/booking-information/booking/db-navigator-app.shtml?dbkanal_007=L04_S02_D002_KIN0059_FLYOUT-BUCHUNGSINFORMATION-APP%20_LZ01 

Do you like the app? Give us your feedback right here in the app store or directly in the app under Feedback & Support. Your feedback is what motivates us!
Want to improve your unitQ Score by 20% within 30 days?
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