73
good
DBS digibank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
305 Reports
305 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
39 Reports
39 Reports
User Feedback
11%
iOS
39 Reports
39 Reports
89%
Android
305 Reports
305 Reports
DBS digibank - Latest Quality Issues
Android
Mar 30, 2025
Just updated my app and now the entire thing doesn't even open anymore. Digital token doesn work too. totally locked out of my own accounts. at this point, it might be safer to just close my bank account with DBS.
Android
Mar 30, 2025
MRT pay failed
Android
Mar 31, 2025
The app keeps on "DBS digibank is not responding". " Wait OK" I have re-installed, re-started my phone, my Android version is latest V15. This has happened twice before and stopped as mysteriously as it happened
Android
Apr 1, 2025
app open then close without any info why. can't login at all !!! can't authorize web login and the app itself can't open
Android
Apr 1, 2025
currently keeps crashing after updating update: following advice from reply, uninstalled and reinstalled then it's ok but not able to link to sgfindex. after sunglass login successful, it just hangs there on sunglass page
Android
Apr 1, 2025
Download for half a day, but can't download it
Android
Apr 2, 2025
Just updated the app and it cannot be open anymore.
Android
Apr 2, 2025
The functions are ok. Design and Look&Feel is still substandard: the login keyboard is not using the standard keyboard, but some stupid overlay that doesn't have haptic feedback. The main account view has an annoying auto scroll effect. App doesn't support Google Password Manager, like apps of other banks do. It still has this silly 'whosh' sound after transactions that can't be deactivated. Support doesn't read here either. Edit: Support responded. Read for yourself below.
Android
Apr 2, 2025
It's hard to update the TLP number yet it hasn't been updated.
DBS digibank - Product Description
SET UP YOUR DIGIBANK APP IN UNDER 3 MINUTES. (3 STEPS) - Step 1: Download DBS digibank app - Step 2a: Existing customer: Register with your DBS ATM/Debit/Credit Card number and PIN, or via SingPass Face Verification (Singaporean/PR only) - Step 2b: New customer: Sign up with MyInfo and start banking with a bank account, debit card, PayNow and PayLah! (for all nationalities – NEW!) - Step 3: Set up your Digital Token and you’re done! EVERYDAY BANKING MADE SIMPLE. - Peek at account balance without logging in - Open just one fixed deposit account for all currencies and change your maturity instruction in real-time - Apply for accounts, loans and credit cards - Get multiple products and services at one go with Starter Packs - Transfer money overseas with DBS Remit – same-day transfers, S$0 fees - Save time with Smart Shortcuts, based on your top actions - Move seamlessly between digibank and PayLah! with just a one-time login SMART SERVICES PERSONALISED TO YOU. - Manage money better, from paying bills and subscriptions, to tracking cashflow and growing your money with personalised insights - Get reminders on upcoming payments, insights on possible duplicated payments and sudden bill increases - Verify your transactions securely with Digital Token - Chat with digibot for help on your account, transactions, or even loan application – on-demand 24/7 - With the new insights tab, you get improved links and prefilled information. We’re making the next step in your banking journey more convenient, so you can focus on what matters the most. NAVIGATE MONEY WITH CONFIDENCE. - Investing in digiPortfolio has never been easier. You can now invest in new portfolios or monitor existing ones on-the-go. - Get a financial overview with personalised insights to help achieve your financial goals on our newly designed dashboard - View 'Your Net Worth' to see the big picture of your money, including other banks and government accounts - Make your money work harder with Singapore’s first digital investment advice feature - Looking to buy your first home? Simulate how this goal affects your future cashflow and CPF balances 10, 20 years down the road SUSTAINABILITY MADE EASY, AFFORDABLE AND MORE REWARDING - Living sustainably doesn’t have to be inconvenient. - Track, Offset, Invest and Give Better with just one tap. - Learn how you can lead a greener lifestyle with bite-sized tips on-the-go. - Gain access to green deals right at your fingertips. - Make the world a better place with DBS LiveBetter!
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