74
good

DBS digibank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
88%
Android
322 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
42 Reports
User Feedback
12%
iOS
42 Reports
88%
Android
322 Reports
DBS digibank - Latest Quality Issues
Android
Nov 15, 2024
I cant even access and update my particulars with this stupid TOKEN what a hassle
Android
Nov 16, 2024
Hopeless app that needs to be restarted each time
Android
Nov 16, 2024
slow response on most email messages.. it is using a 5G sim card from Singtel
iOS
Nov 16, 2024
Some very rough edges
You can conduct almost all your business on this app. In that way it's very functional. Two major criticisms: 1. When you are using pay now or related methods like scan and pay it immediately takes you to the Home Screen and displays your entire net worth. Appalling! 2. The limits on spend are numerous and notoriously hard to find when you need to make a large payment. Please put them all in one place. Defiantly a problem if the payment needs to be made quickly.
Android
Nov 16, 2024
Not user friendly
Android
Nov 16, 2024
Was Great but the update made it bad The option tab at the bottom was good and neat . There is no need to remove since it is not messy to begin with. This is a transaction app and you are hiding the transaction button making it not user friendy Had the users study pattern been used to do changes
iOS
Nov 17, 2024
Return menu
There is already need to re select the accounts in main menu when clicked back in deposits column , hopefully is back one step
Android
Nov 19, 2024
App is very good before 7pm, after 7pm most of the time app is unresponsive. Only Web version is working. Need to fix this issue especially for Android phones.
Android
Nov 19, 2024
ady setup the ohysical token not sure what's wrong keep not able to let me use the online app.
DBS digibank - Product Description
SET UP YOUR DIGIBANK APP IN UNDER 3 MINUTES. (3 STEPS)
- Step 1: Download DBS digibank app 
- Step 2a: Existing customer: Register with your DBS ATM/Debit/Credit Card number and PIN, or via SingPass Face Verification (Singaporean/PR only)
- Step 2b: New customer: Sign up with MyInfo and start banking with a bank account, debit card, PayNow and PayLah! (for all nationalities – NEW!) 
- Step 3: Set up your Digital Token and you’re done!

EVERYDAY BANKING MADE SIMPLE.
- Peek at account balance without logging in
- Open just one fixed deposit account for all currencies and change your maturity instruction in real-time 
- Apply for accounts, loans and credit cards
- Get multiple products and services at one go with Starter Packs 
- Transfer money overseas with DBS Remit – same-day transfers, S$0 fees 
- Save time with Smart Shortcuts, based on your top actions 
- Move seamlessly between digibank and PayLah! with just a one-time login

SMART SERVICES PERSONALISED TO YOU.
- Manage money better, from paying bills and subscriptions, to tracking cashflow and growing your money with personalised insights
- Get reminders on upcoming payments, insights on possible duplicated payments and sudden bill increases
- Verify your transactions securely with Digital Token
- Chat with digibot for help on your account, transactions, or even loan application – on-demand 24/7
- With the new insights tab, you get improved links and prefilled information. We’re making the next step in your banking journey more convenient, so you can focus on what matters the most.

NAVIGATE MONEY WITH CONFIDENCE. 
- Investing in digiPortfolio has never been easier. You can now invest in new portfolios or monitor existing ones on-the-go.
- Get a financial overview with personalised insights to help achieve your financial goals on our newly designed dashboard
- View 'Your Net Worth' to see the big picture of your money, including other banks and government accounts
- Make your money work harder with Singapore’s first digital investment advice feature
- Looking to buy your first home? Simulate how this goal affects your future cashflow and CPF balances 10, 20 years down the road
SUSTAINABILITY MADE EASY, AFFORDABLE AND MORE REWARDING
- Living sustainably doesn’t have to be inconvenient.
- Track, Offset, Invest and Give Better with just one tap.
- Learn how you can lead a greener lifestyle with bite-sized tips on-the-go.
- Gain access to green deals right at your fingertips.
- Make the world a better place with DBS LiveBetter!
Want to improve your unitQ Score by 20% within 30 days?
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