78
good
DBS digibank | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
85%
Android
198 Reports
198 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
36 Reports
36 Reports
User Feedback
15%
iOS
36 Reports
36 Reports
85%
Android
198 Reports
198 Reports
DBS digibank - Latest Quality Issues
Android
Feb 19, 2025
Why is my app is always loading,i can't open..but if unstalled ..and try to download again is okay,but later on ..i can't open again..how to fix this issue
Android
Feb 19, 2025
While applying credit card through this app, I was getting document upload failed error while submitting the form. There are no details given on what is failing. I got to know about exact errors only when I tried it via website. If possible, please try to put exact error in the mobile application.
Android
Feb 21, 2025
Not user friendly. Difficult to use.
Android
Feb 21, 2025
Required OS is 5.0 and up but its not working on my phone after latest app ver update. Updating my phone OS is impossible unless custom ROM in which banking app wont work.
Android
Feb 22, 2025
Red magic10pro+ Can't use the app,pls do update for more ph models Try others bank is OK except dbs/posb
iOS
Feb 22, 2025
Kailin Jiang launched personal attacks against customers
The DBS employee Kailin Jiang(Chinese name: 姜凯林) launched personal attacks against customers. However, instead of investigating Kailin Jiang's illegal behaviors, DBS is busy with removing reviews in App Store.
iOS
Feb 25, 2025
No digibot on the app
This service was completely unhelpful, especially when I urgently needed assistance while traveling. The officer directed me to the Digibot, but all it led to was a blank page. This did nothing to resolve my issue.
iOS
Feb 26, 2025
To waive annual fee
Not user friendly
Android
Feb 27, 2025
Slow respont
DBS digibank - Product Description
SET UP YOUR DIGIBANK APP IN UNDER 3 MINUTES. (3 STEPS) - Step 1: Download DBS digibank app - Step 2a: Existing customer: Register with your DBS ATM/Debit/Credit Card number and PIN, or via SingPass Face Verification (Singaporean/PR only) - Step 2b: New customer: Sign up with MyInfo and start banking with a bank account, debit card, PayNow and PayLah! (for all nationalities – NEW!) - Step 3: Set up your Digital Token and you’re done! EVERYDAY BANKING MADE SIMPLE. - Peek at account balance without logging in - Open just one fixed deposit account for all currencies and change your maturity instruction in real-time - Apply for accounts, loans and credit cards - Get multiple products and services at one go with Starter Packs - Transfer money overseas with DBS Remit – same-day transfers, S$0 fees - Save time with Smart Shortcuts, based on your top actions - Move seamlessly between digibank and PayLah! with just a one-time login SMART SERVICES PERSONALISED TO YOU. - Manage money better, from paying bills and subscriptions, to tracking cashflow and growing your money with personalised insights - Get reminders on upcoming payments, insights on possible duplicated payments and sudden bill increases - Verify your transactions securely with Digital Token - Chat with digibot for help on your account, transactions, or even loan application – on-demand 24/7 - With the new insights tab, you get improved links and prefilled information. We’re making the next step in your banking journey more convenient, so you can focus on what matters the most. NAVIGATE MONEY WITH CONFIDENCE. - Investing in digiPortfolio has never been easier. You can now invest in new portfolios or monitor existing ones on-the-go. - Get a financial overview with personalised insights to help achieve your financial goals on our newly designed dashboard - View 'Your Net Worth' to see the big picture of your money, including other banks and government accounts - Make your money work harder with Singapore’s first digital investment advice feature - Looking to buy your first home? Simulate how this goal affects your future cashflow and CPF balances 10, 20 years down the road SUSTAINABILITY MADE EASY, AFFORDABLE AND MORE REWARDING - Living sustainably doesn’t have to be inconvenient. - Track, Offset, Invest and Give Better with just one tap. - Learn how you can lead a greener lifestyle with bite-sized tips on-the-go. - Gain access to green deals right at your fingertips. - Make the world a better place with DBS LiveBetter!
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