80
good
Debeka Gesundheit | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
94%
Android
268 Reports
268 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
18 Reports
18 Reports
User Feedback
6%
iOS
18 Reports
18 Reports
94%
Android
268 Reports
268 Reports
Debeka Gesundheit - Latest Quality Issues
iOS
Mar 28, 2025
inchoate
3x tries to activate the app, first the mailbox hangs, then the device is not recognized, no info where to enter the activation code, then TAN expired, new TAN requested, but it doesn't work either, because wrong transaction code is transmitted. I deleted the app again.
Android
Mar 29, 2025
Data collected 1 year ago, app was updated, all data gone. That was a pity.
iOS
Mar 29, 2025
Back to the carrier pigeon
A few weeks ago the app was still working, now I suddenly have to register my "new device". But I don't have a new device. Verification via a well-known device is offered (funny, that's exactly what is no longer recognized), IDnow and the good old TAN letter. So back to the carrier pigeon. In the future, it is best to send the receipts by post again and delete the app.
Android
Mar 29, 2025
I can't submit the applications in the app for my wife and for me on my mobile phone because we have different service numbers. That's crass.
iOS
Mar 29, 2025
Contact disorder?
Sorry, but why do I identify myself in the app if I can't even write you a message about it, but am first redirected to the website, where I then have to enter all my data manually? Why do you make it so difficult for the K[url]?
Android
Mar 29, 2025
Capturing with photo indicates difficulty and doesn't work as well.
iOS
Mar 30, 2025
App no longer opens since last update.
Basically, everything is good. But since the last update, the app no longer opens.
iOS
Mar 31, 2025
notifications
It would help if in the case of notifications in the app it was possible to quickly see where the new message is. Since the individual menu items are not always intuitive, as I think, I often search for a long time until I find the new message.
Android
Apr 2, 2025
Image capture is sometimes difficult
Debeka Gesundheit - Product Description
Debeka Gesundheit: Unsere neue Leistungs-App Mit dieser App können Sie Ihre Rechnungen und Belege ganz einfach digital einreichen und verwalten – per QR-Code, Fotoaufnahme oder als PDF-Dokument. Zudem haben Sie die Möglichkeit nach abgeschlossener Bearbeitung Ihre Leistungsmitteilung digital einzusehen. Mit der neuen App “Debeka Gesundheit” stellen wir unseren Mitgliedern des Debeka Krankenversicherungsvereins a.G. eine leistungsstärkere App zur Verfügung. Diese App ist der Nachfolger von “Meine Gesundheit”. Registrieren Sie sich in nur wenigen Schritten für “Debeka Gesundheit” und profitieren Sie von den Vorteilen unserer neuen App.
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