38
poor
Deliveroo: Food Delivery App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
49%
Android
573 Reports
573 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
608 Reports
608 Reports
User Feedback
51%
iOS
608 Reports
608 Reports
49%
Android
573 Reports
573 Reports
Deliveroo: Food Delivery App - Latest Quality Issues
iOS
Mar 31, 2025
Late delivery
They are 2 much late about 1 hour and half waiting
iOS
Apr 1, 2025
Foodie
I just don't trust these deliverers, I've seen them eating the food they are delivering and they are so backward and most of the time rood… I wish deliveroo would do more to vet these weird guys
iOS
Apr 1, 2025
The worst app
If you wanted to order and never receive your order or a message to tell you that it's cancelled it's the right place I've been ordering for years always disappointed always something that always lacks delay it's convenient but in the evening it's the coup de grace I order at 1am currently 3h52 no order the restaurant and even close and they refuse to cancel my order when I speak with the service I've never seen it in my horrible life, I hate you.
Android
Apr 1, 2025
Restaurant tickets deducted for a canceled order are not reversed. I have 30€ disappeared and I'm still waiting. the assistance was absolutely useless and he washes his hands of it by referring to the assistance of Edenred which obviously in turn does not care.
Android
Apr 1, 2025
twice I have been denied a refund when the orders are incorrect and incomplete. shameful and unacceptable.
Android
Apr 1, 2025
The problem with the app is that it doesn't always indicate that the restaurant is closed at the time you order. Instead, the order is rescheduled to the next day. Then, an error message is displayed when trying to cancel it. Best alternatives to the competition.
Android
Apr 1, 2025
Real stingy, 106 orders but not a single voucher would be only 5 euros. Apart from insisting on taking the delivroo plus silver or gold subscription, you are real stingy in power. So now ends deliveroo.
Android
Apr 1, 2025
Most riders exceed the delivery time by a lot and it often happened to me that after waiting times of more than 45 minutes, the order was canceled due to some problem with the rider or the restaurant.
Android
Apr 2, 2025
If you have the same mobile as me, move on, you won't be able to register as a customer. The problem has been reported. Customer support replied nonsense, first thinking that I was a delivery person, then that I had been able to place an order indicating a payment problem with my bank (when I had used another address). In short, it's an unprofessional customer service that lies.
Deliveroo: Food Delivery App - Product Description
Whether you’re in the mood for an Indian feast, the family are craving a Chinese takeaway, or you’re keen for a late night kebab, Deliveroo will get the best food from top restaurants delivered to your door in no time. Everything is on the menu. From nationally loved chains, such as KFC and Subway, to local favourites, we’ve got them all just waiting to be delivered to you hot and ready to eat. If you’ve run out of milk or eggs, you can also order that from one of our grocery partners. You can search in your area by: Your favourite cuisine, dish or restaurant brand Dietary needs, fastest delivery time, top rated and more Whether you need your food now or schedule it for later Skip the queue with our ‘pick it up’ option The ‘offers’ section gives you access to top discounts You’ll know exactly where your food is with our tracker where you can: Track the progress of your food being made in real time Be alerted when your rider is on the way and is close to you Share your tracker with a group for larger orders We are always offering exclusive offers in our offers tab also so make sure to download now!
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