37
poor
Deliveroo: Food Delivery App | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
51%
Android
614 Reports
614 Reports
iOS unitQ Score
iOS User Feedback
49%
iOS
584 Reports
584 Reports
User Feedback
49%
iOS
584 Reports
584 Reports
51%
Android
614 Reports
614 Reports
Deliveroo: Food Delivery App - Latest Quality Issues
Android
Jan 28, 2025
Less than one star, two more than the cost of delivery. It means that for a delivery even if it is said that after 10 euros it is free they eat almost 6 euros more. Vafan....! Worse than the worst!
Android
Jan 28, 2025
Late rider, refusing to get on after being explicitly told we couldn't get off. The order also arrived half cold and, due to the argument, it was definitely not enjoyed. In the end we resolved it another way, but she absolutely did not get on. We had even left a small tip. Terrible experience, I will never order from this app again.
Android
Jan 29, 2025
When there is a dispute, Deliveroo is unable to resolve the problem. Too bad for the customer!
Android
Jan 29, 2025
To boycott, I ordered KFC, we received everything except the ice cream, after sending photos, we were told you will not be reimbursed, go to uber eat it is more expensive but they have better customer service!!!!
Android
Jan 29, 2025
they never refund when the dish is damaged or forgotten even with proof
Android
Jan 29, 2025
If you ever have problems with wrong orders or anything like that, just be patient because they will never refund you. Just expect a lot of poor service and zero professionalism.
Android
Jan 29, 2025
The app baits customers with promo codes but no place to enter them at checkout. Terrible and nonchalant customer service, 25 minutes of waiting and no solution. What a disgrace for a big company.
Android
Jan 29, 2025
I place an order where I exceed the minimum price for free delivery and I find myself paying 10 euros more because I don't have deliveroo plus 👎
Android
Jan 29, 2025
After three failed attempts to use the service, I decided to give up. Twice the ordered pizzas arrived an hour after the estimated delivery time and were already cold. Today the final blow. Ordered a hamburger, rider on time, wrong delivery. Instead of my dinner I find a small bag with Dixi chips and chocolates. The order page changed immediately and did not allow me to contact the rider. In the end, dinner was lost because the rider is too far away. Never again
Deliveroo: Food Delivery App - Product Description
Whether you’re in the mood for an Indian feast, the family are craving a Chinese takeaway, or you’re keen for a late night kebab, Deliveroo will get the best food from top restaurants delivered to your door in no time. Everything is on the menu. From nationally loved chains, such as KFC and Subway, to local favourites, we’ve got them all just waiting to be delivered to you hot and ready to eat. If you’ve run out of milk or eggs, you can also order that from one of our grocery partners. You can search in your area by: Your favourite cuisine, dish or restaurant brand Dietary needs, fastest delivery time, top rated and more Whether you need your food now or schedule it for later Skip the queue with our ‘pick it up’ option The ‘offers’ section gives you access to top discounts You’ll know exactly where your food is with our tracker where you can: Track the progress of your food being made in real time Be alerted when your rider is on the way and is close to you Share your tracker with a group for larger orders We are always offering exclusive offers in our offers tab also so make sure to download now!
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