83
good
Deutsche Bank Mobile | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
169 Reports
169 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
39 Reports
39 Reports
User Feedback
19%
iOS
39 Reports
39 Reports
81%
Android
169 Reports
169 Reports
Deutsche Bank Mobile - Latest Quality Issues
iOS
Nov 11, 2024
Icheeee
Sunday transfer made was still marked on Monday evening When I checked again, suddenly the transfer was all gone. old account balance there. Where is the transfer now?
iOS
Nov 11, 2024
Good app with room for improvement in account balance
The app is basically clearly designed and very easy to use. Navigation is intuitive, and all important functions are easy to find. However, there is a big minus point: the displayed account balance is often not up-to-date, which can be really annoying in some situations. With other banks, a payment with the card is either debited immediately or at least reserved, so that you always have a precise overview of your finances. The Deutsche Bank app lacks this timeliness, and the account balance often does not reflect the actual funds available. Overall, a solid app with a lot of potential, but the timeliness of the data should be improved urgently.
iOS
Nov 12, 2024
Forgets who you are and wipes login info
It's very annoying when this app forgets my login information and forces me to login again and find all of these numbers relating to my account.
iOS
Nov 13, 2024
Not optimal
No more Face ID after update. Also kind of confusing. Slow. Login data constantly gone.
Android
Nov 14, 2024
It's not possible to set up the overview. It's only last 30 days viewable. The function to setup 60, 90 or 180 days is disappeared.
iOS
Nov 16, 2024
Online limit
The "Change Online Limit" function -can only be executed on a PC -is then not immediately effective -is then probably only "approved" about 1 or more days later (according to the telephone information) -is not possible with a time limit. (Not even by telephone banking). Only after 1/2 hour could my order be processed by telephone banking. Changing the online limit is CATASTROPHIC!! I will only use this bank account as an emergency account.
iOS
Nov 18, 2024
Forgetting account information
The app constantly forgets the account data. What a garbage app!
Android
Nov 19, 2024
For a long time, transfers are only kept as provisional and sometimes the provisional booking disappears again and the old account balance is displayed. After more than a day, the booking is made.
Android
Nov 19, 2024
Absolutely confusing and no longer up-to-date
Deutsche Bank Mobile - Product Description
Deutsche Bank Mobile offers state-of-the-art banking in a modern design - combined with simple and intuitive navigation. Do banking securely and quickly while on the move and keep track of your other banks' accounts. OUR HIGHLIGHTS • Finance Planner including MultiBanking: Keep track of your finances, all your accounts in one app with MultiBanking. • Personalization of the background: Personalize your Deutsche Bank App with a background picture of your choice. • 3 steps to the right investment idea: Answer three questions and receive multiple investment ideas. • Supporting Apple Pay for worldwide payments • CO2 indicator: The personal indication of your CO2 emissions based on your expenses. ADDITIONAL FEATURES • Interactive financial overview • Branch and ATM finder • 3D Touch for quick access to key features • Account balance, transfers, standing orders and photo transfers including QR code recognition • Returning direct debits • Security through combination with a separate photoTAN app • eSafe document and password manager • Securities accounts and securities trading • VoiceOver support for blind people and people with impaired vision • Reminder feature for investment ideas • Opt-In management With Deutsche Bank Mobile, you can do your banking easily and securely from anywhere.
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