60
fair
Dexcom Clarity | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 30 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
43 Reports
43 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
12 Reports
12 Reports
User Feedback
22%
iOS
12 Reports
12 Reports
78%
Android
43 Reports
43 Reports
Dexcom Clarity - Latest Quality Issues
Android
Feb 17, 2025
Random account disconnections at the moment which result in no longer sending data to my diabby. What's going on??!!
Android
Feb 18, 2025
Can't generate any reports. Says there's no data despite being connected for 3 days
Android
Feb 18, 2025
The app is good for Dexcom but mediocre for Omnipod. It is only semi-automatic It cannot continuously provide insulin as needed, it needs manual input 4!! I am standing on my review!!
iOS
Feb 19, 2025
Bad
The application is bad and refuses to download any data. I don’t know why. It always returns to the registration page and doesn’t open anything.
iOS
Feb 19, 2025
Frustrated
I have not received one email and yes , I checked my spam
Android
Feb 19, 2025
Doesn't work with my s22 ultra anymore !!!!!! Authentication error when starting the app before I can even enter anything, reinstalling it doesn't help either. Recently I had to log in more often before it worked, but eventually it worked. Values are measured incorrectly, I even got into a dangerous situation because of the junk. It's time to change, after all there are new devices from other companies this year
iOS
Feb 23, 2025
Getting information easier to use correctly
It is a little bit troublesome with navigating to get all of the information you have to offer in your app. I don't think that it is so easy to get the information for me. Hopefully you'll make it easier for patterns and best days results.
Android
Feb 25, 2025
I'm having a wiener because my blood sugar is high.
iOS
Feb 28, 2025
1 out of 5
The clarity program doesn't speak to Dexcom 6
Dexcom Clarity - Product Description
Dexcom Clarity is a diabetes management application for CGM users. It provides relevant insights into users’ retrospective glucose values, patterns, and trends over time. Dexcom Clarity is an important part of your Dexcom CGM system. It can help you identify glucose patterns and, with your healthcare professional, determine the potential causes of those patterns. Dexcom Clarity users experience up to 15% increased time in range (70-180mg/dL) as compared to non-users.* Log in with your Dexcom account to: • Keep tabs on your time in range, patterns and other key metrics. • Allow clinics to access to your data and reports to make appointments more efficient. • Set Time in Range goals. • Turn on daily or weekly notifications and emails. • View, save, print, and email all reports. • Connect to partner apps for more features and benefits. This app store should not be used as your first point of contact to resolve technical or customer services issues. In order to protect your privacy and personal information, and promptly resolve any technical or customer services issues you are having with any Dexcom product, please contact 1-888-738-3646. Dexcom is required to follow up with customers regarding product-related complaints. If Dexcom determines that your comment/complaint requires follow up, a technical support representative will attempt to contact you to gather more information regarding your comment/complaint. *Parker AS, Welsh J, Jimenez A, Walker T. Insights from big data (2): Benefits of self-guided retrospective review of continuous glucose monitoring reports. Diabetes Technol Ther. 2018;20(S1):A-27.
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