Quality degradation at Dexcom ONE+  
Users report higher volume of Quality Issues than usual
10
poor

Dexcom ONE+ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
59 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
23 Reports
User Feedback
28%
iOS
23 Reports
72%
Android
59 Reports
Dexcom ONE+ - Latest Quality Issues
Android
Jan 26, 2025
It doesn't install on Redmi Note 9s and it's listed.
Android
Jan 26, 2025
Good day I am having an issue with my Dexcom one+ app. When I unlock my phone, the app will load on its own. Iv tried everything to correct it. I eventually deleted it and then reinstalled it. It's still doing the same thing. It was working fine before the update.
iOS
Jan 27, 2025
Alerts won’t stay off
I'm not insulin dependent so I'm using it for information, not treatment. I don't want the high alert on. I have to turn it off *every day*. Off should mean off. Until *i* turn it back on. If you want to turn it back on automatically have an option to ‘turn back on in x' hours, but respect my setting of the option.
Android
Jan 27, 2025
After latest update app allways pops up when unlpcking screen. Is it possible to make such bwhavior configirable? Thia feature annoys way too much. Considering to install pre update version.
iOS
Jan 27, 2025
please
please stop resetting my alarms, my GMI is up to 8 cause once in 2 days my alarms are reset and i sleep on 300
Android
Jan 28, 2025
It sucks, it always gives me a connection error, not even the sales person can explain why it doesn't connect... better freestyle libre.... endless inconvenience!!
Android
Jan 28, 2025
Review on a S22. Let's start with the not working: 1. App crashes when trying to change the time when entering an event. 2. Cannot share, after clicking the share button I am taken to the sharing page but unable to scroll the page, so cannot share with my family. The good, great to be able to see my BG in real-time, and a selectable graph, it would be great to be able to see the graph on landscape mode and expand the timeline similar to the Garmin connect app, connection to Garmin would be good.
Android
Jan 28, 2025
The constantly altering notification about the app running in the background is a bit annoying.
Android
Jan 29, 2025
Only connection losses since the Samsung update. Unable to control diabetes properly.
Dexcom ONE+ - Product Description
Diabetes goes where you go, now your glucose readings can too, with the Dexcom ONE+ Continuous Glucose Monitoring (CGM) system and mobile app†.  
With the Dexcom ONE+ mobile app†, users can access their real-time glucose readings at a glance and set customisable alerts that can help warn of highs and lows, all with no finger pricks* or scanning.  
 
The Dexcom ONE+ mobile app† has been designed with enhanced features to help in the management of diabetes: 
•	The app-led onboarding allows users get started in a few clicks only. 
•	Share your glucose data with up to 10 followers who can monitor your glucose data and trends on their compatible smart device with the Dexcom Follow app. Share and Follow functions require an internet connection. 
•	Key diabetes metrics displayed in the Clarity Card section of the mobile app, so that users can see both real-time and retrospective glucose data.** 
•	Event logging where users can track activities like meal intake, exercise sessions and insulin injections, helping them better understand their glucose patterns.1 
•	Alerts to notify users 12-hours before the end of a sensor session, so you can change your sensor when it’s convenient for you.1  
 
Learn more at Dexcom.com. 
 
This app is only for use with the Dexcom ONE+ Continuous Glucose Monitoring System. 
 
*If your glucose alerts and readings from the Dexcom ONE+ do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions 
† Smart device sold separately. For a list of compatible devices, visit www.dexcom.com/compatibility. 
**An internet connection is required for patients to send their glucose data to Dexcom Clarity via a compatible smart device: dexcom.com/compatibility. 
1 Dexcom ONE+ User Guide, 2023.
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