14
poor

Dexcom ONE+ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
46%
Android
33 Reports
iOS unitQ Score
iOS User Feedback
54%
iOS
39 Reports
User Feedback
54%
iOS
39 Reports
46%
Android
33 Reports
Dexcom ONE+ - Latest Quality Issues
Android
Feb 23, 2025
Exceptional crap, the sensor shows sugar level below 40 and the glucometer shows correct values. Plus uninstalling the application and reinstalling it means having to replace the sensor. The manufacturer did not foresee that the application crashes and a reset may be necessary. The user account does not remember saved devices. Generally, it is better to buy the competition.
Android
Feb 23, 2025
Since the last update of the application it is running slowly and there are many errors in the settings. I cannot trust the values indicated.
iOS
Feb 23, 2025
Critical bug
Fix the alert resetting issue. It is annoying to manually adjust it back to where I want it three times a day.
Android
Feb 23, 2025
A widget would have been appreciated. The menus and texts are partly in English. A complete translation into French would be necessary. There are hardly any more functions than on the player. I am disappointed. More functions please. Take inspiration from your competitor: Freestyle Libre.
Android
Feb 26, 2025
Buggy and slow
iOS
Feb 26, 2025
Not very secure application
Warnings automatically change the range from 180 to 250, leading to dangerous situations
Android
Feb 26, 2025
For about a month now, the screen keeps popping up on top of whatever I'm doing. I've uninstalled and reinstalled it and the same thing. I don't know if it's a fault with the last update.
iOS
Feb 28, 2025
Awful
Hard to believe they have a worse app than the Libre but here we are, trial sensor sent out to me failed within mins of putting on unreliable complicated to use vs Libre
Android
Feb 28, 2025
Good to see that the number of phones compatible has increased bud sad to see that since I have upgraded my phone, it yet again, does not suit for Dexcom. Not sure how much of a SW difference there is between 13 Pro and 13Pro+
Dexcom ONE+ - Product Description
Diabetes goes where you go, now your glucose readings can too, with the Dexcom ONE+ Continuous Glucose Monitoring (CGM) system and mobile app†.  
With the Dexcom ONE+ mobile app†, users can access their real-time glucose readings at a glance and set customisable alerts that can help warn of highs and lows, all with no finger pricks* or scanning.  
 
The Dexcom ONE+ mobile app† has been designed with enhanced features to help in the management of diabetes: 
•	The app-led onboarding allows users get started in a few clicks only. 
•	Share your glucose data with up to 10 followers who can monitor your glucose data and trends on their compatible smart device with the Dexcom Follow app. Share and Follow functions require an internet connection. 
•	Key diabetes metrics displayed in the Clarity Card section of the mobile app, so that users can see both real-time and retrospective glucose data.** 
•	Event logging where users can track activities like meal intake, exercise sessions and insulin injections, helping them better understand their glucose patterns.1 
•	Alerts to notify users 12-hours before the end of a sensor session, so you can change your sensor when it’s convenient for you.1  
 
Learn more at Dexcom.com. 
 
This app is only for use with the Dexcom ONE+ Continuous Glucose Monitoring System. 
 
*If your glucose alerts and readings from the Dexcom ONE+ do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions 
† Smart device sold separately. For a list of compatible devices, visit www.dexcom.com/compatibility. 
**An internet connection is required for patients to send their glucose data to Dexcom Clarity via a compatible smart device: dexcom.com/compatibility. 
1 Dexcom ONE+ User Guide, 2023.
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