18
poor
Dexcom G7 | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 30 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
263 Reports
263 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
157 Reports
157 Reports
User Feedback
37%
iOS
157 Reports
157 Reports
63%
Android
263 Reports
263 Reports
Dexcom G7 - Latest Quality Issues
Android
Feb 27, 2025
the app started out great now it's constantly vibrating as if I am out of range or not in the right numbers I've tried to change settings and tried to even uninstall and reinstall the app and it's still doing it and just messing up everything on my phone by constantly buzzing and cannot fix it
Android
Feb 27, 2025
App is unsupported and malfunctions repeatedly throughout the day. Loses connection frequently despite being inches from my monitor. Very frustrating.
iOS
Feb 27, 2025
Does the job but can get annoying
Whenever I check the app, I have a reading but I get 5-10 notifications an hour on my watch and/or phone telling me it has lost connection and to wait up to 30 minutes for it to reconnect then a reading pops up. Five or ten minutes later I get another notification, rinse and repeat . . .
iOS
Feb 28, 2025
Not iWatch Friendly
The phone pairing is great, but the iWatch keeps unpairing. Is there an alternative product that supports iWatch?
Android
Feb 28, 2025
First of all, it's OK. 1. It's really bad, I have to guess every time whether the app is in German or English. It's different every other time. 2. No option for an alarm for extreme values, but these can be set on the 5-year-old hand sensor and I thought that would be nice "Tamagotchi technology". 3. The clock for setting the values should be in 24-hour format instead of AM/PM, which we love so much on our mobile phones. Best regards
Android
Feb 28, 2025
The sensor is highly accurate. The app has made improvements. But now the sensors are on backorder! Not good for something I use many times daily for deciding dosing as well as meal timing. No sensor an hour from now and I read online that it is not expected to be in stock until a month from now.
iOS
Feb 28, 2025
Frequently incorrect
Massive step back from G6. The sensor never makes it the full 10 days. I am frequently without sensors because they fail so often
iOS
Feb 28, 2025
Calibration
I try to calibrate CGM with my meter finger sticks when readings are stable 70-100. That's my critical area, especially when sleeping, so I don't miss a hypo warning. However, the sensor and meter deviate increasingly as BG goes up, and can vary 20-30 points or more. Instead of a single calibration affecting the whole spectrum of readings, it would helpful if the calibration range covered several smaller ranges, such as Low 40-120; Middle 120-200; and High 200 up. That would better create agreement between CGM and BG METER over the whole range.
Android
Feb 28, 2025
The info about app says it is compatible with Sony Xperia phones, yet when I try to install it, I keep getting the error that app is not compatible. I've gone thru all the applicable settings too.
Dexcom G7 - Product Description
Know your glucose number and where it’s heading with the Dexcom G7 Continuous Glucose Monitoring (CGM) System. Only use this app if you have the Dexcom G7 CGM System.* Before you start making treatment decisions with Dexcom G7, work with your healthcare professional to learn how. The Dexcom G7 Continuous Glucose Monitoring (CGM) System supports more empowered and integrated diabetes management. Its low-profile, wearable sensor provides real-time glucose data to a user’s compatible display device, no fingersticks required.† Dexcom G7 also offers customizable alerts that can help warn of high or low glucose levels, as well as remote monitoring and reporting options that help keep users connected to their loved ones and care teams anytime, anywhere. *To view a list of compatible devices, visit dexcom.com/compatibility. †If your glucose alerts and readings from Dexcom G7 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions. In addition to the accurate performance provided by the Dexcom Sensor, you’ll receive other valuable features: • Share your glucose data with up to 10 followers who can monitor your glucose data and trends on their compatible smart device with the Dexcom Follow app. Share and Follow functions require an internet connection • Clarity Clinic is now integrated into the G7 connections tab, making it easy to share data with your Clarity healthcare team • Now you can log your estimated fasting glucose in the Dexcom G7 app. Regularly tracking your fasting glucose allows you and your healthcare team to identify trends in your glucose levels • Connect G7 Sensor directly to your Apple Watch, giving you the freedom and convenience of real-time glucose readings on your wrist even when you’re not near your phone** • Digital Health app integrations allow you to share your glucose data with third-party health apps and lifestyle devices • Now you can see your health and activity data from connected apps and devices on your G7 trend graph • Add a shortcut so you can ask Siri to read your current glucose value, using a custom phrase • Dexcom Clarity summary insights are integrated into the G7 app, so that you can see both real-time and retrospective glucose insights from the same app Apple Watch: • View your glucose information, trend graph, and alerts right from your wrist with the Dexcom G7 Apple Watch app. Watches require compatible smart device to use app. G7 app features and partner integrations may differ by region. Refer to your user guide for more information. **Compatible smartphone is required to pair a new Dexcom G7 sensor with a compatible Apple Watch. Dexcom G7 users must continuously have their smartphone within 20 feet / 6 meters to utilize the Share/Follow features. Apple Watch is not capable of Share/Follow.
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