20
poor
Dexcom G7 | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Medical
30-Day Trend
Android unitQ Score
Android User Feedback
56%
Android
223 Reports
223 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
177 Reports
177 Reports
User Feedback
44%
iOS
177 Reports
177 Reports
56%
Android
223 Reports
223 Reports
Dexcom G7 - Latest Quality Issues
iOS
Apr 1, 2025
Frustrating when it doesn’t work
I love the concept and use of CGMs and find it really frustrating that each time I change my sensor there is either a sensor failure, bleeding, inaccurate readings and this has gotten worse since the g7 initially launched. It leaves me arms bruised and purple followed by calls to Dexcom where I have to fight for replacements each time due to their tech errors. I really hope patients get more grace and an easier time with replacements. I was told today that I'll get a “courtesy” replacement for a sensor that was bleeding! Really?! Your product has issues and now I'm reliant on these readings!
Android
Apr 1, 2025
server down is driving me crazy resetting passwords login credentials all kinds of problems for app to FINALLY say the server is down!!!! be nice to have notifications maybe email so person isn't pulling hair out trying to reestablish connection on devices. no big deal just lives hanging in balance I guess.....
iOS
Apr 1, 2025
Not working well
It doesn't work well, it always loses the signal and it doesn't work well with the iOS 18.4 version which should come out soon, you have to solve it as soon as possible thanks
Android
Apr 1, 2025
I'm so sick of this app. they promise that they're going to update it. I put the brand new update in just now and the same issues are happening. nothing has changed. updated 4:51 a.m. 3/31/25 that has just confirmed that I will be switching to another product from a different company. it has been several months. they've been promising an update. well guess what the update is here in the same issues I'm still having. nothing but a bunch of liars.
Android
Apr 1, 2025
still ridiculously annoying. my dudes do you realize it takes insulin time to work just beep and go away. this thing beeps all day and night. you're too far from your phone sug low high loss Bluetooth. I get the idea but it beeps soooo much I just turn it off and then forget I did. I give up on dexicom I'm waiting to try a pump I hope it's better
Android
Apr 1, 2025
not right readings
Android
Apr 2, 2025
Is the Fatal Flaw of Dexcom G7 (The Servers). If the servers are down, you cannot log into your account and start a sensor? Seriously, this is BAD! Please don't tell me this is all because of the Phone Approval Process prior to Starting a Sensor. This needs to be fixed, or I will be force to use another CGM! This is Ugly Stuff! The Good is Good, The Bad is Bad, but the Ugly is totally "Preventable" !!
Android
Apr 2, 2025
Just got the Pixel Pro 9 Fold, app doesn't work. App says it hasn't been tested on this device. This phone version is listed on the compatibility list. Just trying to see how long before this issue is resolved. Thank you for your time.
Android
Apr 2, 2025
Very loud sound
Dexcom G7 - Product Description
Know your glucose number and where it’s heading with the Dexcom G7 Continuous Glucose Monitoring (CGM) System. Only use this app if you have the Dexcom G7 CGM System.* Before you start making treatment decisions with Dexcom G7, work with your healthcare professional to learn how. The Dexcom G7 Continuous Glucose Monitoring (CGM) System supports more empowered and integrated diabetes management. Its low-profile, wearable sensor provides real-time glucose data to a user’s compatible display device, no fingersticks required.† Dexcom G7 also offers customizable alerts that can help warn of high or low glucose levels, as well as remote monitoring and reporting options that help keep users connected to their loved ones and care teams anytime, anywhere. *To view a list of compatible devices, visit dexcom.com/compatibility. †If your glucose alerts and readings from Dexcom G7 do not match symptoms or expectations, use a blood glucose meter to make diabetes treatment decisions. In addition to the accurate performance provided by the Dexcom Sensor, you’ll receive other valuable features: • Share your glucose data with up to 10 followers who can monitor your glucose data and trends on their compatible smart device with the Dexcom Follow app. Share and Follow functions require an internet connection • Clarity Clinic is now integrated into the G7 connections tab, making it easy to share data with your Clarity healthcare team • Now you can log your estimated fasting glucose in the Dexcom G7 app. Regularly tracking your fasting glucose allows you and your healthcare team to identify trends in your glucose levels • Connect G7 Sensor directly to your Apple Watch, giving you the freedom and convenience of real-time glucose readings on your wrist even when you’re not near your phone** • Digital Health app integrations allow you to share your glucose data with third-party health apps and lifestyle devices • Now you can see your health and activity data from connected apps and devices on your G7 trend graph • Add a shortcut so you can ask Siri to read your current glucose value, using a custom phrase • Dexcom Clarity summary insights are integrated into the G7 app, so that you can see both real-time and retrospective glucose insights from the same app Apple Watch: • View your glucose information, trend graph, and alerts right from your wrist with the Dexcom G7 Apple Watch app. Watches require compatible smart device to use app. G7 app features and partner integrations may differ by region. Refer to your user guide for more information. **Compatible smartphone is required to pair a new Dexcom G7 sensor with a compatible Apple Watch. Dexcom G7 users must continuously have their smartphone within 20 feet / 6 meters to utilize the Share/Follow features. Apple Watch is not capable of Share/Follow.
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