61
fair
DiDi Rider: Affordable rides | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
94%
Android
4925 Reports
4925 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
340 Reports
340 Reports
User Feedback
6%
iOS
340 Reports
340 Reports
94%
Android
4925 Reports
4925 Reports
DiDi Rider: Affordable rides - Latest Quality Issues
Android
Mar 2, 2025
I couldn't delete the account because something was NOT OPERATED, didi card was not operated and because of that situation I can't delete the account. They should fix that and add an option to cancel the card creation process
Android
Mar 2, 2025
What a bad application, all the delivery people have the intention of stealing the orders and they bring you cold food, they take the food to you to walk around half the city.
Android
Mar 2, 2025
I ordered a vehicle for the first time and the driver sent me depraved messages, referring to his genitals. I took pictures of the evidence and made a report, however I get a follow-up that the driver did not have inappropriate behavior...
Android
Mar 2, 2025
At the same taxi price it is no longer as good
Android
Mar 2, 2025
Terrible service, the new feature doesn't even work, they charge you double and don't take responsibility.
Android
Mar 2, 2025
Has poor customer service response
Android
Mar 2, 2025
Terrible service which never notifies the extra charges it generates because it feels like it
Android
Mar 2, 2025
Bad administration, I have never used didi and someone is using my email and is using my name to request trips, I cannot find a way to communicate so that they cancel the account, I have already tried to change my password and delete the account and they reopen the account.
Android
Mar 2, 2025
It's cheap but that's why any type of passenger and driver gets on and it's not safe. They don't select with security
DiDi Rider: Affordable rides - Product Description
Do you need a ride? Or are you craving for a pizza? Ride wherever you want or order food delivery with DiDi, the world's largest mobility app and professional food delivery platform! Order a car in just three taps and travel more relaxed a comfortable. Order delicious food from your favorite restaurants with fast delivery. Download the app and enjoy our special discounts! Download the DiDi Rider app now and guarantee a quality, economical and safe private transport service. You can also enjoy great food anytime, anywhere. Order your favorite pizza, hamburger and tacos. A complete app to make your day easier. DiDi offers these services: DiDi Express: cheap and safe trip with a qualified driver. DiDi Economy: cheaper travel, but with the same quality as the DiDi Express. DiDi Taxi: request a taxi by cell phone to travel more comfortably (available in some cities). DiDi Delivery: deliver or receive your order, package or document cheaply. DiDi Flex: you choose the price of your trip. DiDi Food: enjoy great food anytime, anywhere DiDi Moto: Enjoy better rates and faster rides More savings on your travels and safe deliveries With the DiDi Rider you can travel economically! Order a taxi or a private driver and take cheap trips wherever you want. Do you want a mobility app where you can save money? Then download DiDi Rider! Food Delivery Order food from restaurants easily with DiDi! In just 3 simple steps, you can enjoy your favorite delivery without leaving your home. Your safety is the most important thing Safe travel first. All DiDi drivers go through a selection process, where only the best are judged. With an extra step of security, you can share your trip in real time with trusted contacts. In an emergency, press the safety button. Travel safely with DiDi! Choose your payment method Select the best payment method, credit or debit card, via the app, or cash payment (only available in some cities). DiDi offers discount coupons and exclusive promotions for you to travel cheap. Enjoy it! Ease of ordering cheap travel deliveries With DiDiRider you can travel or order package deliveries with ease. Just enter your current location and destination, and we'll find the nearest private driver or taxi driver. You can see the driver's location in real-time and how long it will take to arrive. Request one of our services, such as DiDi Taxi, to travel cheaply on the largest transport platform in the world! How to request a trip on the DiDi platform Download the DiDi Rider app and create an account. Enter your location and destination. Select payment method: credit card, debit card or cash payment (available in some cities). Click "Confirm" and we will find a driver nearby. You will be able to see all vehicle and driver information, including their real-time location and how long it will take to arrive. Give your opinion at the end of the trip: so that DiDi maintains its quality of service. With DiDi Rider, you can order safe travel, fast deliveries and enjoy a low fare and a private transfer service with a qualified driver. Also, you can choose to pay cash or card when ordering a cheap trip. Need some help? Visit https://mexico.didiglobal.com/centro-de-ayuda or contact us at help@mx.didiglobal.com or call 800 988 8888.
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