61
fair

DiDi Rider: Affordable rides | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-3 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
5611 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
375 Reports
User Feedback
6%
iOS
375 Reports
94%
Android
5611 Reports
DiDi Rider: Affordable rides - Latest Quality Issues
Android
Dec 20, 2024
Everything is fine... But drivers canceling when they are a minute away from arrival wastes time, I don't know if there will be an option to evaluate the driver because it is really annoying.
Android
Dec 20, 2024
The interest charged on loans is a little more expensive than Aztec. Their menu leaves a lot to be desired, I want the next payment and they block you from the menu, from something else. 👎👎👎👎👎 With the drivers he leaves something to be desired, the other time a driver arrived, all angry and with the plates painted white. What good service? Terrible, they look like chocolate taxis. With plates covered with micas.
Android
Dec 20, 2024
I forgot my cell phone in the car of one of his drivers and I try to communicate and he doesn't answer me and I try to scratch it and he turns it off and takes out the SIM and you don't have an executive with whom I can talk to fucking group rats.
Android
Dec 20, 2024
I should give them 0 stars, they are only in charge of hiring thieves and taking advantage of people, days ago I reported a robbery, of a driver on a motorcycle who appeared in the application that he was a woman and received a man, I did not give it much importance but at the time I delivered the package, the driver canceled the delivery and left along with the valuables, report on the application and they did not want to give me any answer, they did not give any information nor could they contact the driver
Android
Dec 20, 2024
I was charged for a ride that was declined by the driver and I still don't see my refund.
Android
Dec 20, 2024
The menu in which you choose the payment methods is not there, why do they force you to pay by card? Your help menu is not up to date
Android
Dec 20, 2024
Bad experience to be able to invoice as a good Chinese application they take advantage of not generating the invoice that corresponds in the country, I do not recommend it if you need an invoice in Mexico
Android
Dec 20, 2024
Remove the option of negotiating the trip, drivers always put a higher price than the established one and it takes a long time to get a ride, in addition the units that the drivers have are already neglected and dirty
Android
Dec 20, 2024
The app debited money from my credit card without being assigned a driver, when I am normally debited at the end of the service
DiDi Rider: Affordable rides - Product Description
Do you need a ride? Or are you craving for a pizza? Ride wherever you want or order food delivery with DiDi, the world's largest mobility app and professional food delivery platform! Order a car in just three taps and travel more relaxed a comfortable. Order delicious food from your favorite restaurants with fast delivery. Download the app and enjoy our special discounts!



Download the DiDi Rider app now and guarantee a quality, economical and safe private transport service. You can also enjoy great food anytime, anywhere. Order your favorite pizza, hamburger and tacos. A complete app to make your day easier.

DiDi offers these services:
DiDi Express: cheap and safe trip with a qualified driver.
DiDi Economy: cheaper travel, but with the same quality as the DiDi Express.
DiDi Taxi: request a taxi by cell phone to travel more comfortably (available in some cities).
DiDi Delivery: deliver or receive your order, package or document cheaply.
DiDi Flex: you choose the price of your trip.
DiDi Food: enjoy great food anytime, anywhere
DiDi Moto: Enjoy better rates and faster rides

More savings on your travels and safe deliveries
With the DiDi Rider you can travel economically! Order a taxi or a private driver and take cheap trips wherever you want. Do you want a mobility app where you can save money? Then download DiDi Rider!

Food Delivery
Order food from restaurants easily with DiDi! In just 3 simple steps, you can enjoy your favorite delivery without leaving your home.

Your safety is the most important thing
Safe travel first. All DiDi drivers go through a selection process, where only the best are judged. With an extra step of security, you can share your trip in real time with trusted contacts. In an emergency, press the safety button. Travel safely with DiDi!

Choose your payment method
Select the best payment method, credit or debit card, via the app, or cash payment (only available in some cities). DiDi offers discount coupons and exclusive promotions for you to travel cheap. Enjoy it!

Ease of ordering cheap travel deliveries
With DiDiRider you can travel or order package deliveries with ease. Just enter your current location and destination, and we'll find the nearest private driver or taxi driver. You can see the driver's location in real-time and how long it will take to arrive. Request one of our services, such as DiDi Taxi, to travel cheaply on the largest transport platform in the world!

How to request a trip on the DiDi platform
Download the DiDi Rider app and create an account.
Enter your location and destination.
Select payment method: credit card, debit card or cash payment (available in some cities).
Click "Confirm" and we will find a driver nearby. You will be able to see all vehicle and driver information, including their real-time location and how long it will take to arrive.
Give your opinion at the end of the trip: so that DiDi maintains its quality of service.
With DiDi Rider, you can order safe travel, fast deliveries and enjoy a low fare and a private transfer service with a qualified driver. Also, you can choose to pay cash or card when ordering a cheap trip.

Need some help?
Visit https://mexico.didiglobal.com/centro-de-ayuda or contact us at help@mx.didiglobal.com or call 800 988 8888.
Want to improve your unitQ Score by 20% within 30 days?
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