56
fair

DigiD | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
110 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
34 Reports
User Feedback
24%
iOS
34 Reports
76%
Android
110 Reports
DigiD - Latest Quality Issues
Android
Nov 12, 2024
App not working.
Android
Nov 12, 2024
No English. Unusable
Android
Nov 12, 2024
It's hard to close the app
Android
Nov 13, 2024
Works well. A big disadvantage is that you can't close the app by pressing the back key or any other way. This issue has been fixed. What's up with the app now. Putting it on my wife's new phone was very difficult. After 2 uses, the app gives the wrong password. Reinstall again same problem. Now I have it also on my new phone Samsung Fold 6 Reinstalled but nothing helps. App removal not workable on both devices.
iOS
Nov 14, 2024
worthless
Every time when logging in notification 15 minutes have passed, log in again
Android
Nov 14, 2024
Haven't been able to log in for ages. Most annoying app
iOS
Nov 15, 2024
Unfriendly and ill-conceived
Unfriendly and ill-conceived
iOS
Nov 16, 2024
Communication is not clear. ZKuis does not respond or acknowledge.
St
iOS
Nov 16, 2024
Far too difficult
For a pension website, I try via the app. Login and password lookup again. Then nagging about my email address. After that, the mail was in spam. After that, the code sent to me was no longer correct and finally I do not get to pension overview with the message log out first and message you cannot log in now. Disastrous to work with DigiD
DigiD - Product Description
Start using the app?
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app

How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:

1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.

DATA PROCESSING & PRIVACY

The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.

By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.

1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.
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