Quality degradation at Digiposte: secure storage  
Users report higher volume of Quality Issues than usual
17
poor

Digiposte: secure storage | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-27 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
38%
Android
39 Reports
iOS unitQ Score
iOS User Feedback
63%
iOS
65 Reports
User Feedback
63%
iOS
65 Reports
38%
Android
39 Reports
Digiposte: secure storage - Latest Quality Issues
iOS
Dec 13, 2024
Unable to connect
Since update impossible to connect indicates service unavailable momentarily - customer service at the cutters - form Digiposte useless report .
Android
Dec 14, 2024
It's been weeks since I have been able to scan documents. So it's completely useless
iOS
Dec 14, 2024
Getting worse and worse...
The solution and the application were, at the beginning, top-notch. The choice was then made to limit the number of constable organizations to a very limited list: the solution loses 80% of its interest... Since the last updates, a lot of bugs at the connection or refresh... either! Latest updates (early December 24?): - impossible to name documents with special characters such as hyphen or underscore (ironically, it worked perfectly before!) - the same goes for documents imported from a cloud (OneDrive and iCloud Drive): each document must then be renamed "non-compliant" - Unable to complete the import of files from a cloud (OneDrive) or an iPhone (up to date) Have you planned a shutdown of the solution in the short/medium term to justify such a deterioration?
iOS
Dec 15, 2024
Malfunction
I haven't been able to connect to the app for a few days!! It is impossible to have access to my documents.
iOS
Dec 16, 2024
Lots of old notifications since the last update
Since the last update, a lot of notifications have been reported (2016 to 2018) and cannot be deleted, error message each time. As the application does not allow bugs to be reported to the developers directly with screenshots, it is difficult to move things forward. In addition, each time you open with Face ID, it asks you to reconfirm if you want to activate Face ID... nonsense Still not fixed on version 4.0.1 and on version 4.0.2...
iOS
Dec 17, 2024
New catastrophic version
Don't update !! The new version of the Digiposte app is so slow on my iPhone 15 pro max. I had not yet seen such latency on my phone. Congratulations to the developers for this technical feat. I'll uninstall and use the web version.
iOS
Dec 18, 2024
Face ID
Hello Recently, when unlocking via Face ID, you also have to confirm the unlock by pressing a tab. Wouldn't it be possible to go back to the old way of working, as with all other applications? Thank you for your feedback.
Android
Dec 20, 2024
Does not work
Android
Dec 22, 2024
Identification is becoming more and more complex just to see a document, especially when an error has occurred every time you try to identify yourself
Digiposte: secure storage - Product Description
Digiposte, your secured digital vault

The Digiposte app allows you to safely store your important files in a secured digital vault, and to have them with you whenever, wherever.   

- Automatic storage of your documents (invoices, taxes, payslips…)  

- Document upload from your phone gallery, your files, or with Digiposte’s integrated scanner  

- Preparation of your files for your administrative procedures (ID renewal, apply for benefits...)  

- Secured document sharing 

 AUTOMATIC RECEPTION AND STORAGE OF YOUR DOCUMENTS

Simply connect your service provider (telephony, energy, taxes companies...), and automatically receive your files in your secured digital vault. Keep all your important documents up to date, and safe. 
   

STORAGE IN YOUR SECURED DIGITAL VAULT

In addition to automatic reception, you can manually add all your personal documents to your Digiposte digital vault, and always have all your important documents at hand. Upload them from any device:  

- By scanning your documents directly from your application's integrated scanner 

- By sending them by email to your Digiposte vault 

- By adding them from any other device, or your smartphone’s gallery 


PREPARING YOUR FILES FOR YOUR ADMINISTRATIVE PROCEDURES

Select the administrative procedure you wish to prepare: Identity card / Passport renewal, power of attorney for a package or referral…, and Digiposte will automatically gather all the necessary documents you already have in your vault, in a dedicated file. You can easily complete the file by adding the other necessary documents.

   
SECURED DOCUMENTS SHARING 

You need to send a document to a relative or a loan file to your bank? Securely share your documents using a protected link, that you can secure by a secured PIN code, and allow access for a selected period.  

 
DATA PRIVACY AND SECURITY  

Digiposte has made security its top priority.  

We ensure the security, sustainability, confidentiality and integrity of the data stored in strict compliance of rules and standards applied in the sector including the health personal data. All data and documents are exclusively hosted in France.  

DIGIPOSTE’S OFFERS  

BASIC:  

- 5 GB of storage 
- Automatic document reception 
- Mobile scanner 
- Sharing by secure link 
- Assistance files for administrative procedures 

FREE 
  
PREMIUM: 

- 100 GB of storage 
- Automatic document reception
- Mobile scanner
- Sharing by secure link
- Assistance files for administrative procedures
- Content search 
- Offline mode 
- Helpline

1 month free trial
Price: €3.99/month or €39.99/year.


PRO: 

- 1 TB of storage 
- Digital safe compliance certificate 
- Automatic document reception - Special PRO 
- Mobile scanner 
- Sharing by secure link 
- Assistance files for administrative procedures - Special PRO 
- Content search 
- Offline mode 
- Helpline 

1 month free trial 
Price: €9.99/month or €89.99/year 


Payment is completed through your Apple account. Your subscription will automatically be renewed unless you cancel it at least 24h before the end of your commitment period. If you use a free trial version, your Apple account will be debited once the trial period has expired. Simply go to the Settings of your Apple account to manage your subscription.

   
CONTACT US 

Please visit our online help if you have any questions: https://aide.digiposte.fr.

If you cannot find the information that you are looking for, please complete the following form: https://secure.digiposte.fr/service_client.

Privacy policy and General Terms of Use: https://secure.digiposte.fr/conditions_generales.

See you soon on Digiposte!
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