Quality degradation at Oportun - Save, borrow, budget  
Users report higher volume of Quality Issues than usual
58
fair

Oportun - Save, borrow, budget | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 30 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
40%
Android
22 Reports
iOS unitQ Score
iOS User Feedback
60%
iOS
33 Reports
User Feedback
60%
iOS
33 Reports
40%
Android
22 Reports
Oportun - Save, borrow, budget - Latest Quality Issues
Android
Dec 8, 2024
It's been working pretty good lately but after a withdrawal, the keys r messing up. I just backed out and paused it cuz that's bs. Update. There is something wrong with the number Keypad when u select a 10 it says 100$ and 100$ it says 1000$ for the withdrawal amounts as u try to select the amounts. Please fix this so I can un pause the use of the app. Ty Update. 12.7.24 just ✔️ keys for withdrawals. Still messed up. I will not put ANY money in till this is fixed.
Android
Dec 10, 2024
This app sucks.. You. Have to link and verify everytime you wanna get some basic account info. Not practical. Mickey Mouse programming.
Android
Dec 11, 2024
This app used to be DIGIT and it was pretty good. Was able to pay off credit cards faster once I figured out the cycle and save a little without thinking. This new setup auto enrolls you without you knowing, is confusing and doesn't work all the time. henceforth, I stopped using.
iOS
Dec 12, 2024
Won’t let me delete my data, won’t stop calling me even after I requested them too
11/3/2024 I finished off my loan with opportun and asked them to close my account and my data. They said that there was no way that they could delete my data, which is ridiculous, they should be able to do that. I asked if they could at least stop calling me with “great news” over and over again for months straight and he said he would make a note that they shouldn't call me. And they still have been continuing to call me ever since. Update 12/11/2024 After my last review I was contacted by the developer and told that I should email them. In contrast to the first several emails and calls I had with them, they told me that they would delete my account. More than 30 days later and I am still receiving sales calls from them. I then tried to login and my account was still active.
iOS
Dec 12, 2024
They did not authorize the loan and there are already 6 payments that are removed from my card
fraud!!
iOS
Dec 12, 2024
Constant crashing
Always working for re establishing connection never had issues but got the last few months seems to be consistent
iOS
Dec 14, 2024
Warning: Beware of Hidden Fees and Potential Data Misuse
Please do not provide any information to this company. They first offer you a loan and ask you to fill out documents, send them your ID, banking information, and other details. However, when they are about to approve the loan, many hidden fees appear, which they never mention at the beginning when offering the loan. By the time you decide not to accept, it's already too late because they already have all your information.
Android
Dec 15, 2024
Hard to make payments. Can't even pay my loan. The app is messed up. Used to be able to pay np.
iOS
Dec 16, 2024
Scammers
Never enter this app, they take your data and charge you without your consent, they use your data and check your accounts, they do it with minimum amounts so you don't realize
Oportun - Save, borrow, budget - Product Description
Oportun is the savvier way to meet your money goals. You can save without thinking about it, invest at your own pace, and manage your Oportun loan and credit card in one place. 

Our app guides your money toward your goals in a way that takes your spending habits, income, money goals, expenses, and overall financial situation into account. It's an effortless tool to help you save, invest, and track your finances. Members typically save thousands of dollars a year* without feeling it. 

 
SAVE EFFORTLESSLY 
Oportun learns your spending habits and saves amounts you won’t feel, but add up fast. You can add an unlimited amount of savings goals and little by little, we will help you reach them all without impacting your other finances. Our app also serves as a progress tracker for your savings goals. 

 

BORROW WHEN YOU NEED TO 
You’re more than a credit score and we take that into account. Our loans are designed to help you build your credit, so you can apply without a credit history**. Once approved, you can manage your loan alongside our other effortless financial tools. If you already have a loan through Oportun, you can use the app to manage it too. 

 

INVESTING THAT WORKS FOR YOU 
Start investing with the Oportun app. It knows your spending habits, bills, bank balance, and saving goals. Then it uses those details to find smarter amounts to invest that won’t take away from your expenses or anything else you’re planning for. 

 
HOW IT WORKS 

1. Link your bank account so our app can learn your spending habits and expenses. 

2. Set up as many savings goals as you like. 

3. We’ll get to work with small transfers saved often. 

 
PUT OPORTUN TO WORK 
Get started with 30 free days of saving and investing. After that, you can enjoy effortless money management for just $5/month. Cancel your subscription anytime. Plus, the Oportun app is free for members to use for the purpose of monitoring and paying their loan and credit card. Our app is available in English and Spanish.  

- - - - - - - 

Oportun also offers personal loans in certain states through its partner Pathward, N.A., and credit cards through its partner WebBank, and those products are subject to credit approval. 

Investment advisory services provided by Digit Advisors, LLC, SEC-registered investment advisor. Brokerage services provided by DriveWealth LLC, an SEC-registered broker-dealer and member of FINRA/SIPC. Investment accounts are: (i) not insured by FDIC; (ii) not a deposit or other obligation of, or guaranteed by Digit or another depository institution; (iii) subject to investment risks, including possible loss of the principal amount invested. 

Standard data charges may apply when downloading the app. 

*Based on average saves of all paying app members in the prior 12 months. Not a guarantee; results will vary based on your income and spending. 

**While a prior credit history is not required to qualify, credit reports will be requested and considered for all applicants. 

*** Oportun does not share information between its affiliates or partners without consumer consent or as otherwise allowed by law.
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