Quality degradation at Oportun - Save, borrow, budget  
Users report higher volume of Quality Issues than usual
45
poor

Oportun - Save, borrow, budget | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-43 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
53%
Android
27 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
24 Reports
User Feedback
47%
iOS
24 Reports
53%
Android
27 Reports
Oportun - Save, borrow, budget - Latest Quality Issues
Android
Nov 4, 2024
I liked the concept of this app and how it effortlessly distributes even small amounts, like $2, across savings folders. However, the app stopped working reliably, which was disappointing. With improvements like a smarter AI, faster transfer times, and more flexibility in bank account options, this app could be a standout. In 2024, I expect better reliability; if these issues are fixed, I'd happily recommend it. Until then, it feels like the AI is only active occasionally, so I can't recommendit
iOS
Nov 6, 2024
Sometimes!!!
I like the automatic saving but don't want money taken from my account when it's clear that I've put money in to avoid negative balance.
iOS
Nov 13, 2024
Sold
They sold my account to another credit card holder. Never once did I ever get notified for this change. The reviews I'm reading on new said credit card holder is BAD! And top it off I go inside a store to use my Oportun credit card and it declined me to use it‼️‼️ I tried to log into my Oportun credit card account and i could not get into my account. It gives a notice on screen about changes and where my credit went to. So I called said credit card holder and the representative stated I should have already received my new credit card by the 10th of November. I proceeded to ask when my account was sent to new credit card company and he wouldn't answer my question. But did say That he is issuing me a new one. I asked him if my due date will be the same he stated yes. After all reviews I've read I do not want this new company as my new credit card holder. So with that being said Thanks but no Thanks Oportun. You will be going in the dresser forgotten about. I will keep an eye on my account and will be setting the notifications to go to electronics I have.
iOS
Nov 13, 2024
Bank account
My bank account has been disconnected for over 3 weeks and I was told it was not a priority to get it fixed. That's a good way to keep customers.
iOS
Nov 14, 2024
I Need App Support
The app is frozen after the update and I can't access my info nor do you offer app support. Can someone please assist!!
Android
Nov 16, 2024
Awful. It started out so good, I was able to easily save up for trips and what not. These recent updates i have been unable to access my account. Haven't heard back from them after I've sent emails and now I cannot get into my account at all. I just keep getting a frozen unaccessible page.
Android
Nov 16, 2024
Keeps crashing when i try to set up autopay
Android
Nov 18, 2024
This is a scam. Cannot withdraw money once entered
Android
Nov 19, 2024
Terrible experience... Under the application, I ask them for a credit of 2000$ and I am not approved, (they have every right to do so), but then I find out that they are taking me out of my money for the Oportun application that I have downloaded... Thank God I realized that every day they were deducting money from the application. This app is not recommended. Be very careful ⚠️⚠️⚠️
Oportun - Save, borrow, budget - Product Description
Oportun is the savvier way to meet your money goals. You can save without thinking about it, invest at your own pace, and manage your Oportun loan and credit card in one place. 

Our app guides your money toward your goals in a way that takes your spending habits, income, money goals, expenses, and overall financial situation into account. It's an effortless tool to help you save, invest, and track your finances. Members typically save thousands of dollars a year* without feeling it. 

 
SAVE EFFORTLESSLY 
Oportun learns your spending habits and saves amounts you won’t feel, but add up fast. You can add an unlimited amount of savings goals and little by little, we will help you reach them all without impacting your other finances. Our app also serves as a progress tracker for your savings goals. 

 

BORROW WHEN YOU NEED TO 
You’re more than a credit score and we take that into account. Our loans are designed to help you build your credit, so you can apply without a credit history**. Once approved, you can manage your loan alongside our other effortless financial tools. If you already have a loan through Oportun, you can use the app to manage it too. 

 

INVESTING THAT WORKS FOR YOU 
Start investing with the Oportun app. It knows your spending habits, bills, bank balance, and saving goals. Then it uses those details to find smarter amounts to invest that won’t take away from your expenses or anything else you’re planning for. 

 
HOW IT WORKS 

1. Link your bank account so our app can learn your spending habits and expenses. 

2. Set up as many savings goals as you like. 

3. We’ll get to work with small transfers saved often. 

 
PUT OPORTUN TO WORK 
Get started with 30 free days of saving and investing. After that, you can enjoy effortless money management for just $5/month. Cancel your subscription anytime. Plus, the Oportun app is free for members to use for the purpose of monitoring and paying their loan and credit card. Our app is available in English and Spanish.  

- - - - - - - 

Oportun also offers personal loans in certain states through its partner Pathward, N.A., and credit cards through its partner WebBank, and those products are subject to credit approval. 

Investment advisory services provided by Digit Advisors, LLC, SEC-registered investment advisor. Brokerage services provided by DriveWealth LLC, an SEC-registered broker-dealer and member of FINRA/SIPC. Investment accounts are: (i) not insured by FDIC; (ii) not a deposit or other obligation of, or guaranteed by Digit or another depository institution; (iii) subject to investment risks, including possible loss of the principal amount invested. 

Standard data charges may apply when downloading the app. 

*Based on average saves of all paying app members in the prior 12 months. Not a guarantee; results will vary based on your income and spending. 

**While a prior credit history is not required to qualify, credit reports will be requested and considered for all applicants. 

*** Oportun does not share information between its affiliates or partners without consumer consent or as otherwise allowed by law.
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