Quality degradation at Discover Mobile  
Users report higher volume of Quality Issues than usual
28
poor

Discover Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
599 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
62 Reports
User Feedback
9%
iOS
62 Reports
91%
Android
599 Reports
Discover Mobile - Latest Quality Issues
Android
Nov 19, 2024
I cant get into my account!!!
Android
Nov 19, 2024
I absolutely loved this app. So simple and easy to use. Until this past year. When literally almost every time I logged in I had to update. Now I can't even log in because my phone doesn't support this app. Very disappointed.
Android
Nov 19, 2024
It wont work on my phone, wont download!
Android
Nov 19, 2024
Cannot update app with Note 8 Android phone
Android
Nov 19, 2024
I went to open the app to pay off my bill, but the app needed to be updated. I went to update the app but my phone is no longer able to be supported ( compatible )by said update. Fyi not everyone gets a brand new phone every year, I have a samsung s7 that still works well. Fix the stupid App so it works for older devices, too. Or at least send me an envelope with the bill so it can be mailed the old fashioned way by snail mail.
Android
Nov 19, 2024
Not working at all quit working
Android
Nov 19, 2024
Won't update on my phone
Android
Nov 19, 2024
Why isn't compatable with my device?
Android
Nov 19, 2024
DECEPTIVE BUSINESS PRACTICES. BEWARE: YOUR payment must be made before 2pm PST / 5pm EST on the specified due date -- AND NOT A MINUTE AFTER -- otherwise, you are charged the full amount of interest owed. No so with AMEX and other banks who allow you to pay into the late hours of the night. Shame on you Discover. You conveniently choose to not WARN anyone CLEARLY IN ADVANCE of your deceptive unannounced cut-off clock. Lousy nickel nursers.
Discover Mobile - Product Description
You can manage your Discover credit card and bank accounts conveniently and securely from anywhere, using Discover’s Mobile App. Check your account balance, view your account info, make and edit payments, add your card into Apple Pay, manage your rewards, and more - all from your mobile device.

Do you have questions or comments about Discover’s Mobile App? Email us at: mobappqs@service.discovercard.com.

FAST ACCOUNT ACCESS
• Log in quickly with a 4-digit Passcode
• Log in faster with Discover Touch ID, available for users with Discover passcode enabled on an eligible device – not supported on modified or jailbroken devices
• Enable Quick View to view account information without logging in

MANAGE YOUR DISCOVER CREDIT CARD ACCOUNT
• Check your balance and available credit, and view or download monthly statements
• View and search transaction activity
• Make payments and edit or cancel pending payments
• Redeem rewards, in any amount, as a statement credit towards your monthly bill, including your minimum payment due
• Redeem rewards, in any amount, as an electronic deposit to your bank account
• Redeem rewards for gift cards starting at only $5. Plus, get an added bonus on every card
• Link your Discover card to your Amazon and PayPal accounts to make it easier to earn and pay with rewards for eligible purchases at checkout 
• View your FICO® Credit Score* for free and learn what it means to lenders
*See FICO® Credit Score terms at Discover.com/FICO
• Freeze or unfreeze your account to prevent new purchases, cash advances, and balance transfers
• Add your card into Apple Pay to use for purchases in-store on eligible devices with iOS 9
• Send and receive messages from Discover Customer Service
• View and edit your account profile 
• Activate a new card or report a current card as lost, stolen or misplaced
• Use the Travel Notification feature to help ensure uninterrupted use of your card while traveling
• Sign up to receive alerts about your account

MANAGE YOUR DISCOVER BANK DEPOSIT ACCOUNT AND PERSONAL LOAN ACCOUNT 
• View account balances, summary and transaction history
• Track account activity and schedule transactions
• Transfer money
• Pay bills 
• Deposit checks
• Find ATMs - Nationwide ATMs available to use your Discover debit card
• View statements
• View and send secure messages
• Make Personal Loan payments

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.



Mobile Privacy Statement:
https://www.discover.com/privacy-statement 



Mobile Terms of Use: 
https://www.discover.com/credit-cards/help-center/discover-terms-of-use.html
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