Quality degradation at Discover Mobile  
Users report higher volume of Quality Issues than usual
56
fair

Discover Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
160 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
50 Reports
User Feedback
24%
iOS
50 Reports
76%
Android
160 Reports
Discover Mobile - Latest Quality Issues
iOS
Mar 26, 2025
Dangerous App Update Policy
“Narcissist” app thinks its the most important thing on your phone. Half the time I can't open this app because it forces FREQUENT updates. This puts you in a position where you need to freeze your card or check suspicious transactions, or otherwise use the service, in an area of bad reception or poor service, but you can't (leading me to use the card less). Why? Bad engineers and directors is why. Fire them, or fire the executive that put this customer-unfriendly policy in. Other banking apps find ways around this, no excuse for Discover. Our dev teams know what backward-compatible means and know how to execute, so this comes from someone with decades of experience.
Android
Mar 26, 2025
App works great. I keep getting notifications that I have to update but there's no way I can find to do it. I can't even open the app
iOS
Mar 26, 2025
Bug fix please
Hey there discover love your app and ease of use. But the buttons in the top left and right corners never work. To see other accounts I have to close the app and open it again. Could this be fixed?
Android
Mar 27, 2025
what an absolute joke. So you're telling me The 2 bank accounts and 1 pre paid credit card and 1 CD That I have had with a credit union for 15 yo Is not a sufficient enough line of credit to approve me for a two hundred dollar card? You approved my broke ex-boyfriend.Who still lives with his mother. But the military vet with the savings account and mortgage is a no no? And what is this too many inquiries in the last 12 months I've literally never contacted you before! lol
Android
Mar 27, 2025
Trying to log in with update and the login page freezes, can't use it
iOS
Mar 27, 2025
Getting updated app
Not efficient
Android
Mar 27, 2025
push notifications are not working on the new s25 ultras. it worked fine on old phone, but my new phone will not notify me on and purchases like it use to. very disappointed.
iOS
Mar 31, 2025
Missing feature
Every other bank mobile app has a feature that sets a reminder when a charge has been posted. Please implement this.
iOS
Mar 31, 2025
Hidden changes
I chose a banking app as they are supposedly convenient. Well this company, which in the past made it easy to choose maturity instructions (e.g. roll over, deposit in a more fluid savings account) has now made it mandatory that I call them each time. CALL. So if you are doing the CD ladder, get them on speed dial. And I am sure this institution's app rating monitor will drape themselves in security response rather than the actual reason, to ensure we cannot easily remove our own money from their clutches.
Discover Mobile - Product Description
You can manage your Discover credit card and bank accounts conveniently and securely from anywhere, using Discover’s Mobile App. Check your account balance, view your account info, make and edit payments, add your card into Apple Pay, manage your rewards, and more - all from your mobile device.

Do you have questions or comments about Discover’s Mobile App? Email us at: mobappqs@service.discovercard.com.

FAST ACCOUNT ACCESS
• Log in quickly with a 4-digit Passcode
• Log in faster with Discover Touch ID, available for users with Discover passcode enabled on an eligible device – not supported on modified or jailbroken devices
• Enable Quick View to view account information without logging in

MANAGE YOUR DISCOVER CREDIT CARD ACCOUNT
• Check your balance and available credit, and view or download monthly statements
• View and search transaction activity
• Make payments and edit or cancel pending payments
• Redeem rewards, in any amount, as a statement credit towards your monthly bill, including your minimum payment due
• Redeem rewards, in any amount, as an electronic deposit to your bank account
• Redeem rewards for gift cards starting at only $5. Plus, get an added bonus on every card
• Link your Discover card to your Amazon and PayPal accounts to make it easier to earn and pay with rewards for eligible purchases at checkout 
• View your FICO® Credit Score* for free and learn what it means to lenders
*See FICO® Credit Score terms at Discover.com/FICO
• Freeze or unfreeze your account to prevent new purchases, cash advances, and balance transfers
• Add your card into Apple Pay to use for purchases in-store on eligible devices with iOS 9
• Send and receive messages from Discover Customer Service
• View and edit your account profile 
• Activate a new card or report a current card as lost, stolen or misplaced
• Use the Travel Notification feature to help ensure uninterrupted use of your card while traveling
• Sign up to receive alerts about your account

MANAGE YOUR DISCOVER BANK DEPOSIT ACCOUNT AND PERSONAL LOAN ACCOUNT 
• View account balances, summary and transaction history
• Track account activity and schedule transactions
• Transfer money
• Pay bills 
• Deposit checks
• Find ATMs - Nationwide ATMs available to use your Discover debit card
• View statements
• View and send secure messages
• Make Personal Loan payments

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.



Mobile Privacy Statement:
https://www.discover.com/privacy-statement 



Mobile Terms of Use: 
https://www.discover.com/credit-cards/help-center/discover-terms-of-use.html
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