Quality degradation at Disney+  
Users report higher volume of Quality Issues than usual
25
poor

Disney+ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 30 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
7%
Android
117 Reports
iOS unitQ Score
iOS User Feedback
93%
iOS
1592 Reports
User Feedback
93%
iOS
1592 Reports
7%
Android
117 Reports
Disney+ - Latest Quality Issues
iOS
Dec 21, 2024
Glitch
As a family guy watcher and a Disney plus subscriber I logged into Disney today so that I can watch family guy except I don't see family guy anymore, and also 4 months ago when I wanted to watch American dad I couldn't find it even tho it was already here a few days prior. I don't get this glitch and I'm not liking this one bit. Fix your stuff Disney.
iOS
Dec 21, 2024
Locked out - no more household updates
If you have more than 1 household, their household updates feature fails. Went to watch a movie and got the message “you have no more updates”. WTF Disney!
iOS
Dec 21, 2024
I can't pay with the app
But I can't even pay on my PC... Well, what do you do?
iOS
Dec 21, 2024
greedy
so now you dont allow account sharing in the same family? you expect every family member to buy their own membership? this was never a good app in the first place. out of all the streaming services, disney+ is simultaneously the worst and greediest of them all. keep up the good work, I sincerely hope you lose all of your customers!!!!
iOS
Dec 21, 2024
Trailers in the Top Ten and New Release carousel? #fail
Dear Disney+, I love what you're trying to do here. With all the amazing back catalogue available and fantastic efforts on new content, you're starting on the front foot. App functionality is near textbook perfection! However, using the New Releases carousel and Top 10 lists to promote trailers is an absolute fail. Stinks of the awful clickbait marketing as seen on social media. (Where are you hiring from?) The Upcoming listing is sufficient. Fix that and you're edging five stars! xx dingoKEV
iOS
Dec 21, 2024
Right
Seen such a bad app. Always crashes after 15 minutes. Never again.
iOS
Dec 21, 2024
Too much advertising
This app looks like open tv, there are ads all the time!
iOS
Dec 21, 2024
ok but doesn't work
Can't place a👎 new order
iOS
Dec 21, 2024
An impudence
… that you are always forced to update the app without any alternative.
Disney+ - Product Description
Disney+ is the streaming home of your favorite stories. With thousands of hours of entertainment from Disney, Pixar, Marvel, Star Wars, and National Geographic, there's always something to explore. Stream the latest movie releases, exclusive Original series, and a catalog of classics with more stories added every week. 
 
Stream Originals like Star Wars: Andor and fan favorites like Encanto and The Simpsons.
 
With a Disney+ subscription plan you will get to experience:
• Exclusive new Originals from Disney, Pixar, Marvel, Star Wars, and National Geographic.
• Access to new releases, timeless classics, and past seasons of your favorite TV shows.
• Over 100 titles in 4K UHD and HDR.
• The ability to watch on four screens at once at no extra cost.
• Multiple parental control features including Profile PIN and Kid-Proof Exit. Account holders can change an individual profile’s content rating at any time under Profile settings.
• IMAX Enhanced, see the full scale and scope with IMAX's expanded aspect ratio. Available with certain Marvel and Pixar titles and accessible on all devices where Disney+ is supported.
 
For help with Disney+, please visit: http://help.disneyplus.com
For our Subscriber Agreement and other policies please visit: https://disneyplus.com/legal/subscriber-agreement
Your California Privacy Rights: https://www.disneyplus.com/legal/your-california-privacy-rights
Do Not Sell My Information: https://www.disneyplus.com/legal/privacy-policy
 
The content available on Disney+ may vary by region. Some titles shown above may not be available in your country.
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