56
fair

Disney Cruise Line Navigator | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Travel
Work at Disney? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Disney? Unlock additional insights
Android unitQ Score
Android User Feedback
53%
Android
31 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
28 Reports
User Feedback
47%
iOS
28 Reports
53%
Android
31 Reports
Disney Cruise Line Navigator - Latest Quality Issues
iOS
Dec 9, 2024
Ok app
It needs a search function. Our group messages to our family didn't always come through.
iOS
Dec 9, 2024
Font
Font too small in messages.
Android
Dec 9, 2024
On my Pixel 8, the app let's me login see the reservation, when I click on the reservation it goes back to the original screen with the option for connecting to the Ship's wifi. On an iPhone, clicking the reservation actually works.
Android
Dec 10, 2024
Sending messages was slow, and some did not go through. Should be able to talk to your party immediately. Overall, it's a good app
iOS
Dec 12, 2024
Always crash pretty bad in the middle of booking
Then we have to restart the whole process, only to face another app crash.
iOS
Dec 12, 2024
Improvements needed to compete with Royal’s app
Would love to see photos added, more opportunities to book dining, spa treatments and easier to utilize.
iOS
Dec 12, 2024
Missing features
Things I wish they would add, the heart all feature for repeating activities, a weather information feature for the location of the ship, and a link to our photos from the app instead of at shutters. Also out whole party couldn't see booked activities across different staterooms like you can before you board.
Android
Dec 19, 2024
I have to reset at least once peer trip.
Android
Dec 19, 2024
Unintuitive UI, buggy, and chock full of inaccurate information, just like Disney's park apps. The "Disney magic" clearly doesn't extend to their developers or UX designers.
Disney Cruise Line Navigator - Product Description
Add even more magic to your Disney cruise! Download the newly enhanced Disney Cruise Line Navigator app and discover all the ways you can now use it—at home as well as on board!

When you’re at home and preparing to sail: Plan your ideal vacation, make payments, use My Online Check-In, explore and book activities, add our Protection Plan, ground transportation, change dining Seating and make special requests regarding dietary needs, accommodations for little ones, celebrations and more.

 When you’re on board and sailing: Explore your ship from bow to stern with Deck Plans, learn about the ports you’ll be visiting with My Itinerary, easily view both favorite and booked activities with My Plans, and make the most of each day with access to your entire cruise schedule, which includes daily activities, entertainment listings and even restaurant menus. Plus chat with your friends, family and shipmates with Onboard Chat—one-on-one or in a group! 

 To use Disney Cruise Line Navigator, download the app and use it in many ways at home. Once you’re on board, simply connect to the ship’s Wi-Fi network—complimentary to app users only—and enjoy your cruise!

 AT HOME

 Get Ready to Cruise

·     Retrieve your reservation so you can review details including required documents, make payments and more.

·     Use My Online Check-In to fill out your cruise documents and register kids for youth clubs.

·     Explore activities and entertainment.

·     Book your favorite activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery.

·     Keep or change your dinner Seating assignment. 

·     Add or edit Vacation Protection Plan and Ground Transportation. 

 ·     View your Air Transportation.

 ·     Make Special Requests, including requests for special diets, accommodations for little ones, celebrations and more. 

ON BOARD THE SHIP 

Enhance Your Experience 

·     View onboard activities across your entire voyage. 

·     Plan your day, from shows to shopping. 

·     Review your ports of call and at-sea days.

·     Read details about activities that interest you. 

·     Check menus before dinner—kids’ menus too—and easily access your dining schedule.

.     Check out the latest offers and specials. 

·     Save favorite activities in one convenient list. 

·     View booked activities, including Port Adventures, Adult Dining, Onboard Fun, Spa & Fitness or Nursery. 

·     Find Disney Characters throughout the ship. 

·     For assistance, visit our new Help Center.



Know Where to Go

·     Explore your ship deck by deck, from bow to stern.

·     Find locations of the activities you want to do.

 

Stay in Touch 

·     Use Onboard Chat to stay connected to your family, friends and shipmates.

·     While aboard your cruise, chat one-to-one, or with multiple friends and family members at once. 

·     Use our wide array of Disney emoticons to express yourself as you chat.

 

Download the Disney Cruise Line Navigator and get started!

Note: Onboard Chat requires you to provide your full name, stateroom number and birthdate in order to use it. Children should always ask their parent or guardian before using Onboard Chat. Control access by children with the permissions feature.

Privacy Policy: https://disneyprivacycenter.com/

Children’s Online Privacy Policy: https://privacy.thewaltdisneycompany.com/en/for-parents/childrens-online-privacy-policy/

Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/

Terms of Use: https://disneytermsofuse.com 

Do Not Sell or Share My Personal Information: https://privacy.thewaltdisneycompany.com/en/dnsmi
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners