57
fair
Disneyland® | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
53%
Android
92 Reports
92 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
82 Reports
82 Reports
User Feedback
47%
iOS
82 Reports
82 Reports
53%
Android
92 Reports
92 Reports
Disneyland® - Latest Quality Issues
iOS
Mar 29, 2025
Lightning lane down, rude workers
The lightning pass was not working for almost 3 hours and an employee was super rude to my family about it. Very short, very clipped, very unapologetic.
iOS
Mar 30, 2025
No wait times tab
I think this app is really good now other than when you want to check the wait times in the 2 parks there isn't a tab for it so you have to scroll through all three attractions which can be annoying.
iOS
Mar 30, 2025
Closed
Closed seems to be the word of the day. was in line for Pinocchio and it closed, had a lightning pass for 4:30 PM Thunder Mountain, closed ! my wife's favorite ride, Small world…closed …wasted a lot of money today. Very disappointed in Disneyland worthless waste of my hard earned money. paid for fast lighting time, even had a reservation and got kicked to an hour and a half later extremely poor experience
Android
Mar 31, 2025
app crashes when trying to buy lightning lane pass
iOS
Mar 31, 2025
Chase rewards
They encourage you to use mobile pay but my Disney chase discount will not work.
iOS
Mar 31, 2025
Insane prices and workers feel free to be rude
Greedy Disney, employees are allowed to talk to patrons however they want. An employee messed up the boarding and my wife asked when we would be able to get in the ride and he told her to calm down. The employee noticed my anger and then removed his name tag. After the ride I asked for his name and he lied and made a name up. $20 for a small beer to wait in line, get cut in front of by other patrons and the employees don't say anything is ridiculous.
Android
Apr 1, 2025
amazingly bad for a Disney made thing. it's garbage, overly complicated, missing features, broken features, it's amateurish.
Android
Apr 1, 2025
It crashes at the billing address and won't let me continue into the app.
Android
Apr 1, 2025
never working
Disneyland® - Product Description
Download the official app for the Disneyland® Resort! Enhance your next visit with an enchanting mobile experience. Buy your tickets, use the complimentary Disney Genie service planning tool, browse maps, locate Disney Characters appearing throughout the parks and much more! Make your theme park visit easier and more fun by taking advantage of our complimentary new Disney Genie service, which grants you a personalized itinerary that seamlessly maps out your special day with updates that continue during your visit. Create your very own personal Tip Board to track estimated wait times for your favorite experiences and more. Quickly access current estimated wait times and forecasted wait times for attractions, check park hours, find Character Greetings, view showtimes and more. Buy park tickets* and make park reservations with the app and show your barcode at the gate for admission when you first get to the park! No e-tickets to print out. Order Ahead and Save Time: Enjoy mobile food and beverage ordering at select dining locations. Make Dining Plans: Browse restaurant menus and make dining reservations right on your device. Then, conveniently check in for your reservation via the app at participating locations. No reservation? You can add your party to the mobile walk-up list at select restaurants (subject to availability). View Disney PhotoPass® photos: Enjoy unlimited digital downloads of your photos taken on select days by our professionally trained Disney PhotoPass photographers at magical must have iconic locations and select attractions when you purchase Disney PhotoPass+ or Disney Genie+ service. Don’t forget to ask your Disney PhotoPass photographers for Magic Shots to add those extra shots only available from Disney PhotoPass® service. † Save time at the Hotels of the Disneyland Resort: Manage your hotel reservations, start your check-in process, get reservation updates and more! Exploring Made Easy: Find what you’re looking for quickly with GPS-enabled maps that show your location and the attractions, restaurants, shops and more near you. A Must-Have for Magic Key holders: Link your Magic Key pass to access your discounts at select dining and merchandise locations. Show your Magic Key pass via the Disneyland app when you arrive! Locate Favorite Characters: You’ll magically know when and where Disney Characters are appearing in the parks. The Details You Need: See park hours, schedules, accessibility information and descriptions for attractions, dining and more. *U.S. and Japan residents only. **Legacy Passholders: Don’t forget to bring your Passport and valid photo ID! You’ll still need to show a valid Annual Passport card for Passholder discounts and more. †Disney PhotoPass is subject to the Disney PhotoPass terms and expiration policy. Note: Some app features require location data or for you to register by providing your full name, country, birthdate and email address in order to use them. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. Optional planning tools may also ask you about your travel party or allow you to save a credit card to your profile for online purchases. This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel. Features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection. Must be 18 years or older to make purchases. Terms of Use: http://disneytermsofuse.com/ Privacy Policy: https://disneyprivacycenter.com/ Your US State Privacy Rights: https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/ Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
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