59
fair

Disneyland® | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
57%
Android
112 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
86 Reports
User Feedback
43%
iOS
86 Reports
57%
Android
112 Reports
Disneyland® - Latest Quality Issues
Android
Jan 25, 2025
Very clunky - it redirects you to a website to book reservations outside of the app, things are very confusing to locate, and their main page is full of ads for other Disney things instead of populated with things pertaining only to you. I feel that Universal's app is much better, clearer, and I enjoy that you can "bookmark" the rides you're interested in on one page so you can refer to that for line wait times. Overall very unimpressed with Disney in this case.
Android
Jan 25, 2025
I have an android phone. I the Google app it says it is not compatible WHAT can I do? I have season passes and really need the app to enter the parks. Maybe there is an older version you can get to me.
iOS
Jan 25, 2025
Help
I have tried for two days to purchase 2 tickets for Disneyland Anaheim. I have tried to make reservations and keep getting a chicken page that tells me “something has gone wrong” should it be this difficult?
Android
Jan 27, 2025
The app crashes a lot, is not very intuitive, and doesn't explain how a lot of the features work. Leading to unnecessary mistakes.
iOS
Jan 27, 2025
Red dot
So my issue is the red dot continues to stay there even after the chat has been done and figured out I've cleared it. I've deleted . I've installed it uninstalled it and the red dot is still there is very annoying. How do I fix this?????????????????????????? Please someone help me !!!!!!!!!!!!!!!!
Android
Jan 27, 2025
Nice to have everything In 1 place but very slow and lots of little parts that do not work well
iOS
Jan 28, 2025
Helpful and convenient in most ways
Love the map feature and the wait time updates. Very helpful. I'm gluten free (celiac) and there are options to eat in the park, but everything has to be ordered in person for allergen modifications. I wish you could order GF variations via the app.
Android
Jan 28, 2025
Everything about this app is awesome EXCEPT the way you're transferred to browser when asking a reservation. So annoying!!! I really hope they change that.
Android
Jan 29, 2025
terrible, can't purchase tickets on the application because of errors on app. error msgs.
Disneyland® - Product Description
Download the official app for the Disneyland® Resort! Enhance your next visit with an enchanting mobile experience. Buy your tickets, use the complimentary Disney Genie service planning tool, browse maps, locate Disney Characters appearing throughout the parks and much more!

Make your theme park visit easier and more fun by taking advantage of our complimentary new Disney Genie service, which grants you a personalized itinerary that seamlessly maps out your special day with updates that continue during your visit.
Create your very own personal Tip Board to track estimated wait times for your favorite experiences and more.
Quickly access current estimated wait times and forecasted wait times for attractions, check park hours, find Character Greetings, view showtimes and more.
Buy park tickets* and make park reservations with the app and show your barcode at the gate for admission when you first get to the park! No e-tickets to print out.
Order Ahead and Save Time: Enjoy mobile food and beverage ordering at select dining locations.
Make Dining Plans: Browse restaurant menus and make dining reservations right on your device. Then, conveniently check in for your reservation via the app at participating locations. No reservation? You can add your party to the mobile walk-up list at select restaurants (subject to availability).
View Disney PhotoPass® photos: Enjoy unlimited digital downloads of your photos taken on select days by our professionally trained Disney PhotoPass photographers at magical must have iconic locations and select attractions when you purchase Disney PhotoPass+ or Disney Genie+ service. Don’t forget to ask your Disney PhotoPass photographers for Magic Shots to add those extra shots only available from Disney PhotoPass® service. †
Save time at the Hotels of the Disneyland Resort: Manage your hotel reservations, start your check-in process, get reservation updates and more!
Exploring Made Easy: Find what you’re looking for quickly with GPS-enabled maps that show your location and the attractions, restaurants, shops and more near you.
A Must-Have for Magic Key holders: Link your Magic Key pass to access your discounts at select dining and merchandise locations. Show your Magic Key pass via the Disneyland app when you arrive!
 Locate Favorite Characters: You’ll magically know when and where Disney Characters are appearing in the parks.
The Details You Need: See park hours, schedules, accessibility information and descriptions for attractions, dining and more.

*U.S. and Japan residents only.

**Legacy Passholders: Don’t forget to bring your Passport and valid photo ID!

You’ll still need to show a valid Annual Passport card for Passholder discounts and more.

†Disney PhotoPass is subject to the Disney PhotoPass terms and expiration policy.

Note: Some app features require location data or for you to register by providing your full name, country, birthdate and email address in order to use them. If Bluetooth is enabled on your device, this app will also collect your precise location information through beacon technology in order to improve your in-park experience, such as wait times. Optional planning tools may also ask you about your travel party or allow you to save a credit card to your profile for online purchases.

This app provides you with the option to receive push notifications for information relating to your visit to a Park or stay at a Disney Resort hotel.

Features include the ability to make purchases and require a Wi-Fi or mobile carrier data connection. Must be 18 years or older to make purchases.

Terms of Use: http://disneytermsofuse.com/
Privacy Policy: https://disneyprivacycenter.com/
Your US State Privacy Rights:  https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-us-state-privacy-rights/
Do Not Sell or Share My Personal Information: https://privacy.twdc.com/dnssmpi
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