Quality degradation at DNB Mobile Bank  
Users report higher volume of Quality Issues than usual
61
fair

DNB Mobile Bank | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
49%
Android
25 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
26 Reports
User Feedback
51%
iOS
26 Reports
49%
Android
25 Reports
DNB Mobile Bank - Latest Quality Issues
iOS
Jan 27, 2025
payment
I don't always get to write the exact amount on the bills if there are a lot of numbers. I then have to add 1 krone.
iOS
Jan 27, 2025
wave
Lots of errors, yes. Can't log in, gets error code ALA2007. No idea how I can fix it from the PC either.
iOS
Jan 28, 2025
mention
An expensive bank for small customers
iOS
Jan 30, 2025
Roger
Lots of bugs, the app ''freezes'' and hangs right there. A poorly thought out app.
iOS
Jan 30, 2025
Widget
Hi. Why doesn't the widget work anymore, it says it will be back soon. But nothing happens?
Android
Jan 30, 2025
Can't see e-invoices. Especially not if you have a joint account. Edit: Even with authorization, it doesn't show up.
iOS
Jan 31, 2025
Lacks intuitive layout
Can you make a video showing how to find your way around the app? For example, it is not possible to see future invoices under an account without going into pay. They should be listed first under the account, the ones you have paid - have you paid. It is the ones that "you owe" that you want to know if you have enough money on hand to pay. Etc. It is just so backwards compared to the S-banken app and other banks. So when you remove a working app, please make a user manual video.
iOS
Feb 2, 2025
More Features
Hi, it would be nice to have the option to press "send now" on scheduled payments. So that the money can be taken out of the account and transferred as soon as you want, and not at the end of the day for example. Or if you sometimes want to pay a few days earlier.
Android
Feb 3, 2025
The application does not work, only bills for card maintenance are received.
DNB Mobile Bank - Product Description
Our banking app will give you a complete overview of your finances. You can access and manage your money quickly and easily.

PAYMENTS 
- Swipe to pay and transfer money. 
- Left to spend – get an estimate of how much money you will have left when all upcoming payments are done. 
- Scan bills – no more KID!  

SPENDING 
- Get an overview of where your money goes. 
- Categorise payments and upload receipts. 
- Get an overview of your subscriptions. 
 
CARDS AND ACCOUNTS 
- Get an overview of your cards, accounts and balances. 
- Add accounts from other banks and make payments in the app. 
- Block and unblock your cards or order a new one. 

LOANS 
- See your DNB pre-qualification letter in the app. 
- View your student loan from Lånekassen on the Loans & credit page.
- View your mortgage details and make additional down-payments. 
- Check your car’s value and loan details. 
- Apply for a consumer loan. 
 
CURRENCY CONVERTER 
- Get the latest foreign exchange rates. 
- Use location-based currency when traveling abroad. 

FUN STUFF! 
- DNB Balance Peek (widget) – check your account balances without logging in to the app. 
- Siri support. 
- Haptics (active touch). 
- Customised themes for different loyalty programs.
 
We are constantly working to improve the app with new features and upgrades. Please enjoy!

Our terms and conditions: https://www.dnb.no/en/global/generelle-vilkar.html
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