Quality degradation at DocuSign - Upload & Sign Docs  
Users report higher volume of Quality Issues than usual
82
good

DocuSign - Upload & Sign Docs | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
91%
Android
408 Reports
iOS unitQ Score
iOS User Feedback
9%
iOS
40 Reports
User Feedback
9%
iOS
40 Reports
91%
Android
408 Reports
DocuSign - Upload & Sign Docs - Latest Quality Issues
iOS
Nov 16, 2024
TRASH
Will not sync google drive with my email and find the file because it won't sync with my google drive and pull in the file to sign. Have to use a different app. Ridiculous!
Android
Nov 16, 2024
Unless deleting your account is extra complicated on purpose!
Android
Nov 16, 2024
It is not possible to register
Android
Nov 17, 2024
It's hard to change your signature once written. If you have made a mistake.
Android
Nov 18, 2024
I have to reset my password each login..& it's not accepted
Android
Nov 18, 2024
I didn't like the app and simply wanted to close my account but I couldn't do that because there is no simple way to that. Any genuine app will make the process of opening or closing the account very simple and easy. I doubt the authenticity of this app for making simple things complicated.
Android
Nov 18, 2024
WORST E SIGNING WEBSITE AND APP EVER. ESIGN IS SO MUCH EASIER. You go to the Docusign website and it is NOT user friendly. Where TF do you upload a document?? ABSOLUTELY USELESS. 👎👎👎
Android
Nov 19, 2024
Isn't working anymore
Android
Nov 19, 2024
No option to delete the account
DocuSign - Upload & Sign Docs - Product Description
DocuSign eSignature is the world’s #1 way for businesses and individuals to securely send and sign agreements from practically anywhere, at any time, from almost any device. The DocuSign app is easy to use, includes unlimited free signing for all parties, and is trusted by millions of people worldwide.
 

HOW DOCUSIGN WORKS | e-Sign PDFs, forms, and contracts on the go.
• Step 1: Create your customized digital signature directly on your device.
• Step 2: Upload documents easily via email, Google Drive, DropBox, Box, Evernote, Salesforce, or photo scanning.
• Step 3: E-sign your documents for free with no monthly limit.
 

STREAMLINED, SIMPLIFIED MANAGEMENT | Send and monitor agreements straight from your device.
• Step 1: Import files to prepare and send them out for signature.
• Step 2: Prepare your document with “Sign Here” tags that show precisely where to sign, initial, or add additional information and invite others to sign.
• You can set the signing order and workflow for multiple signers.
• DocuSign supports both in-person and remote signing.
• Responsive signing functionality automatically adapts documents for mobile to the size and orientation of the signer’s device.
• Step 3: Remind signers to sign with a single tap or void a document that has already been sent for signature.
• Step 4: Receive real-time push notifications when a document has been signed.
 

E-SIGNATURE THROUGH DOCUSIGN IS LEGAL AND SECURE.

DocuSign’s complies with the eSign Act, which means:
• Agreements are legally binding.
• There is a complete audit trail to track who signed when and where.
• Documents are encrypted; this is safer and more secure than paper.
• DocuSign is ISO 27001 SSAE16 compliant.
 

DocuSign’s free eSignature app supports multiple document types and formats, including:
• PDF
• Word
• Excel
• Images (JPEG, PNG, TIFF)
• Text-Based Files
 

Common documents to digitally sign with DocuSign:
• Non-disclosure agreements (NDAs)
• Sales contracts and proposals
• Health care documents
• Financial agreements
• Waivers
• Permission slips
• Lease agreements
 

PREMIUM PLANS
In addition to the free signing experience, DocuSign offers advanced features through subscription plans:
 
Business Pro Plan
• Send documents out for signature.
• Add logic and advanced fields to your most critical documents.
• Automate your agreement process with bulk send, powerforms, comments and personalized branding.

Standard Plan
• Send documents out for signature.
• Access to advanced fields including DocuSign’s most popular.
• Manage signing on-the-go. Remind, void, in-person signing, and reusable templates.
 
Real Estate Plan
• Send documents out for signature.
• Powerful real estate features including zipForm Plus integration and web branding.
• Managing signing on-the-go. Remind, void, in-person signing, and reusable templates.
 
Personal Plan
• Limited document sending. Send up to 5 documents monthly.
• Access to essential fields. Request signature, date, and name.
• Reusable templates so you can standardize your documents.
 

Email your questions or feedback to: mobilefeedback@docusign.com

Find out more about DocuSign and electronic signatures: https://www.docusign.com/products/electronic-signature/how-docusign-works
 

Subscription Plan Information:
• Payment is charged to iTunes Account at the time a user confirms purchase.
• Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal.
• Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's account settings after purchase.
• Cancellation of the current subscription is not allowed during the active subscription period.
 

Privacy Policy:
https://www.docusign.com/privacy/
 

Agreements and Terms:
https://www.docusign.com/legal/agreements/
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