poor

DoorDash - Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

0 Points Past 30 Days

Category: Food & Drink

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

66%

Android
3639 Reports

iOS unitQ Score

iOS User Feedback

34%

iOS
1909 Reports

User Feedback

34%

iOS
1909 Reports

66%

Android
3639 Reports

DoorDash - Food Delivery - Latest Quality Issues

Android

Dec 20, 2024

Order was projected to take 40 minutes, an hour and 40 mins after my order was picked up I contacted the driver who was camped on the other side of town. She refused to cancel my order and remained where she was (Angela- we can see you on the app). The reason they're getting a one star is because they cancelled my order then proceeded to try and charge me as if it was completed. I've got pictures of the entire incident.

Android

Dec 20, 2024

If you receive a wrong order or get delivered food that was cooked wrong and is inedible they won't issue a full refund. I paid 50 dollars for a couple pizzas and the pizzas were half cooked and completely inedible. I think it's cuz they were close to closing. Either way door dash only offered to refund 5$ of my 50$ order even know it was 100% inedible. Avoid door dash at all costs it's 100% turned into a scam app that steals your hard earned money.

Android

Dec 20, 2024

Got a gift card that didn't work. Reached out to the agent that literally told me to do the exact steps I told him I did again, said he hoped he solved my problem and disconnected the line. Reached out to the call line was met with a horrible AI then put on hold. Uber eats is way better. Don't waste your time and money here

Android

Dec 20, 2024

Horrible data mining app. Why is it so hard to do the very function the public expects. Facilitate the purchase for a fair price and make sure I receive it.

Android

Dec 20, 2024

Doordash is not helpful when it comes to order issue!

Android

Dec 20, 2024

do not recommend at all! they place screw up your order and door dash refuses to make it right.

Android

Dec 20, 2024

tough ride... wouldn't let me change locations... had to reorder and check out for 6 people. argghhhhh

Android

Dec 20, 2024

Very expensive with the fees

Android

Dec 20, 2024

Never use DD. They lie and don't reimburse when their drivers mess up.

DoorDash - Food Delivery - Product Description

Delivery anywhere you are. DoorDash offers the greatest online selection of your favorite restaurants and stores, facilitating delivery of freshly prepared meals, groceries, alcohol, OTC medicines, flowers & more. With more than 310,000 menus and 55,000+ grocery, alcohol & retail stores across 4,000+ cities in the U.S., Canada, and Australia, you’ll find the best of your neighborhood as you shop and order online. Plus, enjoy $0 delivery fees for your first month. Restrictions apply: https://drd.sh/tF5uns/

IT’S ALL HERE
·Restaurants: Food delivery from local & national restaurants
·Grocery: Fulfill your weekly grocery list, from produce to diapers. Shop diets like gluten-free & vegan.
·Alcohol: Beer, wine and liquor from BevMo & more
·Drinks, Snacks & More: Sodas, candy & ibuprofen from stores like 7-Eleven & CVS
·Flowers: Order fresh flowers for occasions like Valentine’s Day

KEY FEATURES
· Get it now: Get on-demand, same-day delivery
· Schedule deliveries: Order in advance and get it when it's most convenient for you.
· Real-Time Tracking: See when your order will arrive.
· No Minimums: Order as little or as much as you want.
· Easy Payment: Conveniently pay via Apple Pay, Venmo, Paypal, credit card, or SNAP/EBT at participating Mx.
· No-Contact Delivery: Your food will be left in a safe place and you’ll be alerted that it’s ready for you to pick up at your doorstep

ENJOY UNLIMITED $0 DELIVERY FEES WITH DASHPASS
Get unlimited $0 delivery fees and up to 10% off eligible orders from your neighborhood restaurants, grocery stores, and more. Plus, DashPass members get access to exclusive items and offers, and 5% in DoorDash credits back on eligible Pickup orders. Your first 30 days on DashPass are free, then your membership auto-renews at $9.99/month. Cancel anytime.

NATIONAL RESTAURANT PARTNERS
McDonald's, Starbucks, Chick-fil-A, Burger King, Wendy’s, Chipotle, The Cheesecake Factory, Outback Steakhouse, Panera, Chili's, Subway, Dunkin’ Donuts, Jamba Juice, Panda Express, Moe's, P.F. Chang’s, Denny’s, Buffalo Wild Wings, Papa John's, Papa Murphy’s, Jack in the Box, Five Guys, Boston Market, Red Robin, TGI Friday’s, Red Lobster, Qdoba, El Pollo Loco, White Castle, SmashBurger

GROCERY DELIVERY PARTNERS
Safeway, Albertsons, Aldi, Sprouts Farmers Market, Meijer, Hy-Vee, Grocery Outlet, Winn-Dixie, Smart & Final, BJ’s, Vons, Weis, ACME, Raley’s, Fresh Thyme, Giant Eagle, Bashas’, Bristol Farms and more.

CONVENIENCE, ALCOHOL & RETAIL DELIVERY PARTNERS
Walgreens, 7-Eleven, CVS, Rite Aid, Dollar General, Wawa, Sheetz, Casey’s, Total Wine, BevMo!, PetSmart, Sephora, DICK'S Sporting Goods, Tractor Supply, and more

FIND RESTAURANTS AND STORES NEAR YOU
We’re growing and currently serving over 4,000 cities across the United States, Puerto Rico, Canada, and Australia including cities such as New York City, Los Angeles, Toronto, Vancouver, BC, Melbourne, Sydney, Montreal and more.

*Alcohol in select areas. 21+ to purchase. Item availability varies by location. See app for details.

Notice at Collection (California Residents): https://help.doordash.com/consumers/s/privacy-policy-us#section-11
Visit doordash.com to learn more.

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