30
poor
Dott – Unlock your city | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 30 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
248 Reports
248 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
146 Reports
146 Reports
User Feedback
37%
iOS
146 Reports
146 Reports
63%
Android
248 Reports
248 Reports
Dott – Unlock your city - Latest Quality Issues
Android
Dec 18, 2024
I give a star for the prices, I think it's too expensive
iOS
Dec 18, 2024
expensive
I don't see the reason to use that. You are simply more expensive than all competitors for no reason. Activation fee much too high. With currently 2-3 other providers, you won't last long.
Android
Dec 18, 2024
This is the worst scooter service i have ever experienced. The support is woeful and unhelpful to say the least and the gps tracking issues mean ive had the scooter cut out when im in the middle of a 3 lane roundabout. For your own safety, do not use this app!
Android
Dec 18, 2024
It does not accept any payment options. Visa, Mastercard, Paypal. It always jumps back to add a payment method. There was no such problem with TIER! Useless like that!
Android
Dec 18, 2024
I can't park the scooter at our house when there are hardly any scooters in the parking lot!! With the Tier system, it was never like this, if there were 15 scooters in the parking lot, I could still put them down! Once I had to go back to the starting point for this reason and customer service promised me a refund, but I didn't get it back! This makes the whole system useless. I with you because I used Tier 2x every day, so I still have empty seats at the destination 1x a week.
Android
Dec 19, 2024
There is no Google payment, only credit card or PayPal information can be entered. _ Expensive compared to other providers. _ Mass of compilation errors in the application.
Android
Dec 19, 2024
The scooters don't even start, even though I scan and start them. Unusable
Android
Dec 19, 2024
App is slower to unlock vehicles than the previous tier app (even more nagging), which was itself worse than the competition. The passes being now restricted by city are a major turnoff as a commuter! The point of using these kinds of vehicles is that you're not always in the same city and don't want to shlep your own on the train ! Otherwise I don't need to pay the higher price for renting.
Android
Dec 19, 2024
It beults about the position 😒 authorization. It gets stuck on the screen and I can't go any further for a rental
Dott – Unlock your city - Product Description
Download the app, spot a nearby Dott scooter or bike and ride in the great wide open – your way. Meet Dott Our affordable, convenient and safe rides make green travel an easy choice for people in Europe. Just sign up, ride freely through traffic jams and arrive at your destination on time – for a fraction of the cost of a taxi or car share. How it works Our brightly colored vehicles are convenient, climate neutral and available 24/7 to quickly zip you where you want to be. To get started: 1. Download the Dott app 2. Open the map to find a nearby vehicle 3. Scan the QR code to unlock – and you’re off! Pro tip: Select a pass or discount after unlocking to save on your ride. To end your ride: 1. Open the app 2. Find a dedicated parking spot on the map 3. Continue on your day! Save with a Dott pass or pay per ride Choose your preferred discount right before you start a ride to save on travel. Explore Dott passes to save per day, week or month — or just pay as you go for now and choose one next time you ride. You can pick from promos you’ve added, referral bonuses you've earned, or limited-time local deals – it’s up to you! Safety first Take care of yourself and others when on the move: * Ride in bike lanes or on the road * Always park in dedicated parking areas * Protect your head – wear a helmet * Keep your eyes on the road * Check out our FAQs for more tips under Help & contact in the app Why choose Dott? We’re on a mission to free our cities with clean rides for everyone. With our affordable and accessible rides, we’re driven towards making the places we call home less polluted and congested. By switching up your travel today, you’re making a positive impact on generations to come. Ride with Dott whenever you're: * Meeting a friend for dinner * Commuting to work * Heading to class * Going on a date * Exploring your city on your day off, or sightseeing in other countries Where you’ll find us Dott is currently available in 7 countries across Europe and counting. Want to see Dott in your city? Drop us a line at support@ridedott.com. Happy riding!
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