26
poor
DPD | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 30 Days
Category: Lifestyle
30-Day Trend
Android unitQ Score
Android User Feedback
70%
Android
505 Reports
505 Reports
iOS unitQ Score
iOS User Feedback
30%
iOS
214 Reports
214 Reports
User Feedback
30%
iOS
214 Reports
214 Reports
70%
Android
505 Reports
505 Reports
DPD - Latest Quality Issues
Android
Dec 22, 2024
Unable to update the app with my new address. The only option is to use the app's build-in postcode finder. However this is out of date and states that my postcode is incorrect. It is NOT, this is a new estate and the postcodes have been issued by the Post Office. Other delivery companies have no problem with the postcode. Please update the app.
Android
Dec 22, 2024
why do i need to install your stupid app just to fully utilize your services?
Android
Dec 22, 2024
wrong door, wrong address, undelivered parcel
Android
Dec 22, 2024
Useless tracking if DPD don't follow it and delivery to wrong address without calling. There is no point having the app, what is the use of it?
Android
Dec 22, 2024
DPD is just a one big disaster from the app to the collection. The app doesn't have an easy way to contact DPD. The collection place does not have my parcel and is not able to scan the code...
Android
Dec 22, 2024
attempted delivery was the wrong address
Android
Dec 22, 2024
Put in delivery options, didn't show up on my next delivery.....
Android
Dec 22, 2024
Just doesn't work. I can't put my info in. I can't speak to anyone. It's just a weak attempt at trying to get a website to do the job a person should be doing
Android
Dec 22, 2024
Does not help to get your parcel delivered.
DPD - Product Description
The DPD app lets you arrange the best possible delivery experience. Just tell us how and where to deliver from the range of options available and we’ll do the rest. Personal delivery preferences - if you’re not going to be in, you can use the DPD app to make sure you can still receive your parcels. Tell us to deliver straight to your chosen DPD Pickup location or, to your chosen neighbour or safe place. You select your preferences and we’ll make sure we follow your instructions every time! 30-minute delivery alerts - we don’t want you to wait in all day so with all your DPD deliveries, we’ll let you know in advance when to expect delivery and when we are just 30 minutes away. Active and previous deliveries - using your DPD app you can see a list of current deliveries and track when your parcels will be with you. When we’ve delivered to your chosen safe place we’ll even send you photos of your parcel in that location for added peace of mind you. Multiple addresses - set your work, home, or even family member’s address preference, so you can tailor your delivery experience and still get your deliveries, wherever you are in the UK. Driver tracking - see the name and a picture of your driver or why not track their location and find out where you are in the delivery queue. See your driver's estimated arrival time so you know when to expect your parcel. In flight options - when we’re on our way to you, if your plans change you can still rearrange your delivery right up until we deliver your parcel. You can instruct our driver to deliver on a different day, to a preferred neighbour, to a safe place or even to one of our 2,500 DPD Pickup shops. Pickup shops - if you’re collecting your parcel from a nearby DPD Pickup shop, get opening hours, your pickup pass for collection and directions from your delivery address. ***Existing users Please note: Thinking of deleting our app? If you do, your profile will be retained. To make sure your profile is deleted first, please delete this from Settings in the app before removing from your device.***
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