77
good

DSW Designer Shoe Warehouse | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
13 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
67 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
25 Reports
User Feedback
27%
iOS
25 Reports
73%
Android
67 Reports
DSW Designer Shoe Warehouse - Latest Quality Issues
iOS
Feb 18, 2025
App issues
Generally I like this app, but lately it has been very buggy. It keeps deleting my favorites list or deleting some of it. So at least I'm spending less because my favorites keep disappearing! And as a side note, only 30 favorites is ridiculous. I save shoes to compare them and shouldn't be limited. (No one else limits favorites.) And there have been issues checking out as well.
Android
Feb 20, 2025
I love the rewards. I'm very grateful. Don't get me wrong. But the selection is terrible. And way too expensive for being a warehouse. The entire premise is intended to benefit the consumer, after all, none of the products you're selling are trending, if they were they wouldn't be in a warehouse. Your inventory is comprised of products that the department store got rid of to make room for trending, sought after merchandise. And you're still asking $200 for the colors no one wants.
Android
Feb 21, 2025
Filter did not clearly show shoes that were available at my selected location for pick-up. Adding to cart and applying discounts was buggy. Had to click several times and app wasn't intuitive enough to fill in my name even though I had signed into the app. Frustrating, look more time than it should have.
iOS
Feb 21, 2025
He stole my money and my gift card
I wanted to buy some shoes. I would not accept Visa or PayPal. I tried to pay with a gift card and it accepted a valid phone number. And he charged me and didn't send me anything. It's a complete robbery. That take my gift card money AND money from my Visa card.
Android
Feb 23, 2025
it was difficult to place my order.
iOS
Feb 25, 2025
Site doesn’t cooperate
App wouldn't let me use my credit card I had to use Apple Pay which I didn't want to do.
Android
Feb 27, 2025
I found it difficult to use.
Android
Mar 1, 2025
Misleading on coupon codes
Android
Mar 2, 2025
App performance is inconsistent. Gift cards don't always work properly and cannot complete transactions unless I remove GC and pay with CC.
DSW Designer Shoe Warehouse - Product Description
The DSW Designer Shoe Warehouse app delivers a full shopping experience with fast, easy checkout. DSW VIP members can easily access account information, including available Rewards.
 
DSW has thousands of shoes, handbags and accessories for women, men and kids - all at your fingertips! Download the free DSW Designer Shoe Warehouse app for:
 
• Easy shopping: Find the latest shoes for women, men and kids from all your favorite brands. Shop and purchase your new favorite shoes with our easy, streamlined checkout process.
• VIP access: Track your Rewards and points all in one place. Scan your VIP member card and other offers right from the app when in store (or use them directly in the app or online)
• In-store pick-up: See if the shoes you want are available before visiting your DSW store. Buy on the app and pick up in store!
• Store locations: Check out the DSW store locator for instant directions and store hours.
• Clearance Calculator: Use the Clearance Calculator in store to see the exact price you'll pay (and how much you'll save!)
• Product scanning: Can't find your size or color in a DSW store? Scan the barcode to find it on dsw.com, read reviews and see product information.

California Privacy: California residents can find DSW’s California Privacy Notice here: https://www.dsw.com/en/us/legal/california-privacy-notice
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