63
fair

DSW Designer Shoe Warehouse | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
6 Points Past 30 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
81 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
26 Reports
User Feedback
24%
iOS
26 Reports
76%
Android
81 Reports
DSW Designer Shoe Warehouse - Latest Quality Issues
Android
Jan 13, 2025
The app can glitch at times. Favorites unavailable or payment difficult to process through.
Android
Jan 13, 2025
I can't get the favorites feature to always work! Love it otherwise though as it's very easy shopping and seeing the rewards available too!
iOS
Jan 16, 2025
Forced to pay 2 day shipping
I like dsw, but now I realized I am forced to pay $15 for faster shipping and I cannot change it. Really deceiving because the product listing says "free standard shipping." Lies. Lost a customer!
Android
Jan 18, 2025
Dsw is my favorite place to get shoes but the app hardly ever works and it's very frustrating
iOS
Jan 21, 2025
Login issues
Cannot login for a few days. Please fix it soon!
Android
Jan 22, 2025
App doesn't open
iOS
Jan 22, 2025
Cannot log in
Login stopped working today. Using correct email and password. I cannot access my account.
iOS
Jan 23, 2025
Log in /password
Everytime I log in DSW log me out and when I try to log in again it says my password isn't correct. Major issue with the app never had a problem until 2 weeks ago. I call customer they help me reset my password and it works for a while then log me out again. Everytime I send for the code to my email I never receive it. This is exhausting.
Android
Jan 29, 2025
From representatives, supervisor and the relationship leader. They're OVERLY AGGRESSIVE, RUDE, DONT LISTEN ACCORDINGLY TO RESOLVE THE ISSUES APPROPRIATELY! THEY'LL HANG UP IN YOUR FACE WHICH IS VERY DISRESPECTFUL!! GOT THEY'RE KIDS KEEPING UP NOISE IN THE BACKGROUND. THE WORST TYPE OF CUSTOMER SERVICE AND STILL NO RESOLUTION! MARKED OFF MY LIST I WONT BE SPENDING MONEY WITH DISRESPECTFUL NON CHALANT PEOPLE!
DSW Designer Shoe Warehouse - Product Description
The DSW Designer Shoe Warehouse app delivers a full shopping experience with fast, easy checkout. DSW VIP members can easily access account information, including available Rewards.
 
DSW has thousands of shoes, handbags and accessories for women, men and kids - all at your fingertips! Download the free DSW Designer Shoe Warehouse app for:
 
• Easy shopping: Find the latest shoes for women, men and kids from all your favorite brands. Shop and purchase your new favorite shoes with our easy, streamlined checkout process.
• VIP access: Track your Rewards and points all in one place. Scan your VIP member card and other offers right from the app when in store (or use them directly in the app or online)
• In-store pick-up: See if the shoes you want are available before visiting your DSW store. Buy on the app and pick up in store!
• Store locations: Check out the DSW store locator for instant directions and store hours.
• Clearance Calculator: Use the Clearance Calculator in store to see the exact price you'll pay (and how much you'll save!)
• Product scanning: Can't find your size or color in a DSW store? Scan the barcode to find it on dsw.com, read reviews and see product information.

California Privacy: California residents can find DSW’s California Privacy Notice here: https://www.dsw.com/en/us/legal/california-privacy-notice
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