67
fair
DSW Designer Shoe Warehouse | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 30 Days
Category: Shopping
30-Day Trend
Android unitQ Score
Android User Feedback
67%
Android
122 Reports
122 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
61 Reports
61 Reports
User Feedback
33%
iOS
61 Reports
61 Reports
67%
Android
122 Reports
122 Reports
DSW Designer Shoe Warehouse - Latest Quality Issues
iOS
Dec 18, 2024
Could Be Better
I don't think all the shoes are tagged with the right categories. If you use the filter option, there are shoes that would fit your chosen attributes that don't show up when you filter. You end up not seeing a lot of items unless you scroll through the entire catalog. It also only lets you favorite 30 shoes. I think these features are geared toward pressuring you to buy more.
iOS
Dec 18, 2024
Slow and uncooperative
App and website fought me at every turn, kept glitching and turning up error messages. Took forever to purchase item.
iOS
Dec 18, 2024
DSW app on iPhone horrible
Maybe DSW is rushing due to the holidays but the information and ordering with the DSW app is horrible. Some issues: 1. Can not save anything to the favorites when you click on “‘move to favorites” in the cart. It doesn't work. 2. The home page provides the code for the deal (Sweetdeal) but each of the product also has that promo listed on the item but with the “sweetdeals” code (which apparently is not right), and the promo does not apply to the product. Previously when a promo doesn't apply to a product, it was not listed so now it is not the case. It makes it so hard to apply to the product you want. If it wasn't due to the amount of the promo, I would have just go elsewhere, even if the support agent gives me an incentive. It makes me not want to go back when it takes more than 30 mins to purchase a pair of shoes and figure out all the promos. dSW, please fix your app and improve.
iOS
Dec 18, 2024
Glitching
It took me several hours to place this order which was for three pairs of sketchers but because I kept having to renter my order, I only ended up getting one pair. I wanted to take advantage of the $5 discount for picking the shoes up but it kept reassigning the pick up to a different location and when I tried to use Afterpay it told me the shoes weren't available. I probably won't get the shoes. I would have given this review a negative star but it was t an option.
iOS
Dec 19, 2024
Glitchy
This app has always been glitchy. It will remove a coupon that is good all day in the early evening instead of at close to midnight so then I have to go in the store to redeem it later. Currently the Favorite section isn't working so every shoe I had saved is gone and when I try to save anything new it disappears. I coupons that will expire soon, now I have to figure out what I want again. This app isn't worth the hassle and it's the holidays, why doesn't this work right?!
Android
Dec 19, 2024
I used to love this app, but it no longer lets me save favorites and is very glitchy about letting me use promotions (didn't let me) even after I checked if my purchase qualified.
Android
Dec 19, 2024
App deleted all my favorites and won't let me add to the empty favorites list
iOS
Dec 20, 2024
Using the app was a challenge
As a first time user i found myself going in circles. I got through it.
Android
Dec 20, 2024
Just updated app 12/18/24, and my favorites disappeared & now I can't save to my favorites. Also had trouble changing my "my store". It was fantastic before this update.
DSW Designer Shoe Warehouse - Product Description
The DSW Designer Shoe Warehouse app delivers a full shopping experience with fast, easy checkout. DSW VIP members can easily access account information, including available Rewards. DSW has thousands of shoes, handbags and accessories for women, men and kids - all at your fingertips! Download the free DSW Designer Shoe Warehouse app for: • Easy shopping: Find the latest shoes for women, men and kids from all your favorite brands. Shop and purchase your new favorite shoes with our easy, streamlined checkout process. • VIP access: Track your Rewards and points all in one place. Scan your VIP member card and other offers right from the app when in store (or use them directly in the app or online) • In-store pick-up: See if the shoes you want are available before visiting your DSW store. Buy on the app and pick up in store! • Store locations: Check out the DSW store locator for instant directions and store hours. • Clearance Calculator: Use the Clearance Calculator in store to see the exact price you'll pay (and how much you'll save!) • Product scanning: Can't find your size or color in a DSW store? Scan the barcode to find it on dsw.com, read reviews and see product information. California Privacy: California residents can find DSW’s California Privacy Notice here: https://www.dsw.com/en/us/legal/california-privacy-notice
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