Quality degradation at Dunnes Stores  
Users report higher volume of Quality Issues than usual
70
good

Dunnes Stores | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Shopping
Work at Dunnes Stores? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Dunnes Stores? Unlock additional insights
Android unitQ Score
Android User Feedback
92%
Android
92 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
8 Reports
User Feedback
8%
iOS
8 Reports
92%
Android
92 Reports
Dunnes Stores - Latest Quality Issues
Android
Oct 20, 2024
staff are a pleasure to deal with, but dunnes is not as reasonable as it used to be for messages, as expensive as super value
Android
Oct 21, 2024
The new app is awful. So many items are fully out of stock. It needs to totally gone through and remove all out of stock items. The old app you saw an item and clicked on it to see what colours and sizes are available, unlike this app. I used the old app almost every day.. Sadly, I won't be using this new app very much unless the issues are sorted.
Android
Oct 22, 2024
Absolutely a nightmare of an app when you change phones. Logging in on app no card when you go to add card tells you it's already registered to an account so you go back around to log in and still no card or vouchers disaster of an app
Android
Nov 8, 2024
It won't recognise my password and l can't online shop it's very annoying
Android
Nov 11, 2024
Too often stuck loading and useless. Primary reason I use the app is for vouchers and value card at checkout. But when I am at checkout and need it, it is too often stuck loading and won't display anything. Infuriatingly useless. Why not store my card or vouchers somewhere locally so that the app doesn't need to "load" them?
Android
Nov 14, 2024
so disappointed as i did a shop on line and it never arrived. money wasn't taken but it was inconvenient after taking a long time to order.
Android
Nov 15, 2024
vouchers never showed up this last week after €413.00 shipping. Scanned card on phone at till and usually get vouchers
Android
Nov 17, 2024
Picked 3 because I can't get into my app
Android
Nov 19, 2024
Omg this app is terrible can't shop online any more only one page will load can't go any further so annoying dunnes stores get your act together
Dunnes Stores - Product Description
- Better value at your fingertips -
Get a €5 off €25 welcome voucher to spend on your grocery shop when you download our app. Use it in-store or on your home delivery order with Dunnes Stores Express. (Ts & Cs apply)

With the Dunnes Stores App, you can:
- Store your vouchers, VALUEclub Card and Gift Cards, all in one place
- Order your grocery shop for home delivery in as little as 1 hour or choose a delivery slot that suits you with Dunnes Stores Express powered by buymie
- See our latest grocery offers
- See what’s new in fashion and home

App Features

- Grocery Delivery with Dunnes Stores Express -
You can now order your grocery shop from the app for home delivery in Dublin, Cork, Limerick and Galway with DunnesStores Express. From offers on your favourite brands to big savings on our own label range, order your big trolley shop or small basket shop for delivery in as little as 1 hour or choose a delivery slot that suits you.

- Grocery Delivery at dunnesstoresgrocery.com -
Dunnes Stores delivery is available across Ireland. Tap through to our site from the app to book a delivery slot that suits you.

Tap to Save at The Till

Tap to Save at The Till to reveal barcodes for:
- Your VALUEclub card
- Your VALUEclub Reward vouchers
- Your Shop & Save vouchers e.g. €10 off €50
- Your Dunnes Stores Gift Cards
- Exclusive app-only promotional vouchers

Swipe across to scan each barcode at the till for better value in-store.


- Digital VALUEclub Card -
VALUEclub is our way of thanking you every time you shop. Earn 1 point for every €1 you spend. 100 points are worth €1in VALUEclub money vouchers.
Your VALUEclub card is available in the app. Create a Dunnes Stores VALUEclub account in the app or add your existing

VALUEclub card. Then, just scan your phone at the till when you shop so that the VALUEclub points and vouchers you’ve earned appear in the app.
For added convenience, you can even sign in on multiple devices.

- Digital Vouchers -
When you scan your digital VALUEclub card at the till, a digital version of the Shop & Save vouchers you earn will appear automatically in your app. To use your vouchers in-store, tap on a voucher to reveal the barcode and scan it at the till.

The app also highlights vouchers that are about to expire and a handy voucher history section has a record of all your earned, spent, and expired vouchers over the past 30 days.

- Digital Gift Cards -
To add any Dunnes Stores Gift Card to your app, tap the Wallet menu and scan or add the card details. These will be available alongside your VALUEclub Card and reward vouchers and Shop & Save vouchers in the Wallet. You can also purchase new Gift Cards directly from the app.

To use a Gift Card in-store, simply tap on your Wallet, swipe across, and your Gift Card barcode will be visible to scan when at the till.

- See Offers on Fresh Food and Your Favourite Brands -
The app is automatically updated with our latest offers so you can add to cart or save for later in your favourites so you never miss out on better value.

 -Browse ‘New In’ -
See the latest drops in fashion and homeware at dunnesstores.com, including newness from our exclusive designers. When something catches your eye, simply tap right through to our online store and shop.

- Find your Nearest Store -
Search for stores in a specific area or discover the stores closest to your current location on the app. You’ll find details about store services and opening times for each store making shopping with us even easier.

Follow us on social: @dunnesstores
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