fair

Duo Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

1 Point Past 30 Days

Category: Business

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

58%

Android
135 Reports

iOS unitQ Score

iOS User Feedback

42%

iOS
99 Reports

User Feedback

42%

iOS
99 Reports

58%

Android
135 Reports

Duo Mobile - Latest Quality Issues

iOS

Feb 25, 2025

Setup is Extremely Difficult

Spent 30 minutes trying to set up the app and still haven't

Android

Feb 25, 2025

It's crap, it doesn't let me have any access to get the code and there I am waiting to find out how to resolve the issue with the code. Would you be so kind as to help me resolve it because if I continue like this I will get sick?

iOS

Feb 26, 2025

Language confusion

I tried to change the language to English but no success. Phone settings are all in English. Am I missing something?

iOS

Feb 27, 2025

Could be better

Could use better coloring and sounds Could be more useful on batt cunsomption

Android

Feb 27, 2025

I don't keep my data and it won't let me in in any way, and all my apps were connected to Duo Mobil and therefore I can't log in anywhere. Is there a way to fix it somehow?

iOS

Feb 27, 2025

Lost social accounts cause I lost my phone that had this app

Please make login possible, it wouldn't be easier if I could simply log in on different devices and get codes cause as a result of that I've lost my facebook and instagram accounts since I couldn't get codes after I replaced my stolen phone

Android

Feb 27, 2025

I lost access to my old phone where all the codes were stored, now I can't log into my Instagram account) No, there is no way to log in from the old device. It's very inconvenient, the account from another phone is not restored for some reason and you end up with a minus account. I don't recommend it to anyone at all, it's better to install other two-factor codes.

iOS

Feb 27, 2025

Universities stop using this

Inefficient slow and just adds an extra step to accessing your school work that shouldn't be there. Avoid this app at all cost. This has significant hurt CSU schools

Android

Mar 1, 2025

I lost access to the application, no one can help me, I can't log into my Facebook because I can't log into this app

Duo Mobile - Product Description

Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch.

Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.

Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo's enrollment process. You may add third-party accounts at any time.

License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.

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