Quality degradation at Duo Mobile  
Users report higher volume of Quality Issues than usual
54
fair

Duo Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
198 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
110 Reports
User Feedback
36%
iOS
110 Reports
64%
Android
198 Reports
Duo Mobile - Latest Quality Issues
Android
Dec 17, 2024
Tedious and obnoxious It requires multiple verifications every week. Often each tab open in the browser requires another two step verification. It's awful. If you can avoid it, do!
Android
Dec 17, 2024
Terrible app! I lost my Instagram and I can't log in anymore because I need the password, and I can't through this app, and it doesn't have support to talk. Don't download it!
Android
Dec 17, 2024
Why all of the sudden this app is no longer compatible with my phone? I have been using this for 4 years.
Android
Dec 17, 2024
Why does it tell me that duo is no longer compatible with the device, I have a Huawei Android 10 device there is some restriction help!!!
iOS
Dec 18, 2024
Dynamic Island
I'd like the Duo Mobile app for iPhone users with Dynamic Island to show a handy pop-up. It is annoying to keep opening the app, waiting for everything to load, and doing this every day. A pop-up, like with AirDrop, would make it much faster and easier.
iOS
Dec 18, 2024
Unreliable
May or may not get a push notification. Sometimes says notifications are turned off when they are clearly on. Even if the app is open, may need to kill/relaunch to get the prompt.
Android
Dec 18, 2024
I lost my cell phone and my chip, I couldn't recover my number or any of my information. The app doesn't offer me a solution and neither does the support team. I haven't been able to access my instagram because I don't have any backup code and segun.la app I don't have registration with my imal account
Android
Dec 19, 2024
I don't have it anymore.?? Use Skype, Zoom and FB. I'm Android, son iPhone. He couldn't load Skype. we use FB.
Android
Dec 20, 2024
Hello, I ask for your help I get the message that the App is not compatible with my Huawei MGA-LX3 phone and I need it urgently, thank you.
Duo Mobile - Product Description
Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch.

Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.

Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo's enrollment process. You may add third-party accounts at any time.

License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.
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