32
poor
Dutch Bros™ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
55%
Android
46 Reports
46 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
38 Reports
38 Reports
User Feedback
45%
iOS
38 Reports
38 Reports
55%
Android
46 Reports
46 Reports
Dutch Bros™ - Latest Quality Issues
Android
Dec 10, 2024
App doesnt let me order ahead on android
iOS
Dec 11, 2024
Issues with the menu
For the past month I have not been able to see the menu in the app I tried deleting the app and downloading it again to see if it would help but continues to not work. I love dutch bros and like to review my options before I decide what l will be ordering. Please fix it
iOS
Dec 12, 2024
Where the kids option?
I love dutch bros. And I was stoked when they came out with an app! It was normally a weekend treat, but now with the app. My family and I get it on some weekdays as well. The one thing that I see is not an option is for kid's chocolate milk or many kids option for drinks. I even asked a barista at Dutch Bros, but she even said she was told that there isn't an option for kids. So when I order, I have to order my daughters drink when I get here and it confuses the baristas. I would given 5 stars, but no kid's option??
Android
Dec 12, 2024
I would really like to be about to save my card so I can order without always having to enter.. I can't always manage when stopped at a red light and I just end up skipping that day
Android
Dec 12, 2024
Applied reward, it did not get added when I was charged and then disappeared. So not only did I not get to use my reward, but I paid full price for the time I asked & applied it to be used, and that reward i earned is fully gone. Not only that, but I have zero recent orders. I was there yesterday.
iOS
Dec 14, 2024
Works great except Order Ahead
I'm literally using an android device for all my order sheafs because my iPhone pops up validation errors when trying to checkout. It's a bit infuriating, tried multiple installs and every trick or tip to stop it but it's clearly broke for iOS
iOS
Dec 15, 2024
App needs an update!
I wish the app would get updated to give more options to customize drinks, add more flavors such a banana!
iOS
Dec 15, 2024
Mistake
I accidentally put my wrong email and now they don't let me fix it.
iOS
Dec 17, 2024
Issues with the app
Recently my app hasn't been showing any of the double points pop ups when others have it on their apps. I went to Dutch and asked about the problem and they said that a lot of people are having that issue lately. I deleted and reinstalled the app and nothing changed then I exited the app and shut my phone off and still nothing changed on the app. I also tried changing locations but still nothing. I'll get the notifications for the double points but it never shows on my app anymore.
Dutch Bros™ - Product Description
The Dutch Bros App: join the party! Use the new Dutch Bros App for a fun, contactless way to pay for your fave drinks, and earn rewards as you do! Introducing: Dutch Rewards Each time you scan, you can earn points just for drinking your faves, which can be turned into free drinks later on. When you want to claim your rewards just scan like always. It's that simple! Dutch Pass™ A seamless way to pay that makes it easier than ever to enjoy Dutch. Load cash and scan whenever you want to pay or earn points. You can also show love to your Broistas by adding a tip. Birthday Rewards Be on the lookout for Birthday and Half Birthday rewards to make your day more special! Find Shops & Browse the Menu Find and favorite the shops you go to most often. Check out the menu before you order to explore all of our awesome flavors! Collect Stickers Get hooked up with app stickers and customize your app to show your style.
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