53
fair
Dutch Bros™ | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
56%
Android
61 Reports
61 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
47 Reports
47 Reports
User Feedback
44%
iOS
47 Reports
47 Reports
56%
Android
61 Reports
61 Reports
Dutch Bros™ - Latest Quality Issues
Android
Feb 25, 2025
I tried signing up they said my phone number was invalid even though it works everywhere else
iOS
Feb 26, 2025
App does not load often and I loaded up credit and it disappeared
I spent about $20 to load up the app a few weeks ago, didn't spend most of it but I tried to use it and there were no funds. My past order also do not show up at all.
Android
Feb 26, 2025
The app can be easy to use. However, there are some features that need to be added. For example, if I wanna remove an ingredient from my order, I can not do it. This is a problem for only certain items. My card can't be saved. The worst part of this app is that they take your points ahead of schedule. According to terms, you have 180 days from accrual until your points expire yet for me, which I've had the app for a MONTH! They've taken a lot of my points twice now. It's BS. Please fix this.
Android
Feb 27, 2025
YOU need to add an option where u can ask for extra pumps of the same flavor ! 😭 No offense but all your blended freeze drinks taste the same & adding extra pumps should help w this
Android
Feb 28, 2025
Do not believe the blatant false advertisement. They claim to offer a free medium drink for signing up, but when you try to order they can't "validate the purchase." Bait and switch
Android
Feb 28, 2025
Please allow people to bring their own cup! What a waste of plastic that goes right into a landfill! App is pretty good. It'd be nice to have a no ice option. My discount in the app wouldn't work when I went to pay, and the barista had no way to apply it 👎
Android
Mar 1, 2025
Not opening
Android
Mar 1, 2025
Impossible to order through this app due to constant errors. Un-installed and reinstalled cleared cache still doesn't work
Android
Mar 1, 2025
Can't customize my drink with the specifications of how much decafe and regular espresso. Also, I just want sugar-free flavors with chocolate milk still being okay. Hopefully, they will update asap. The last few days have been glitching, and I can't add funds or see funds
Dutch Bros™ - Product Description
The Dutch Bros App: join the party! Use the new Dutch Bros App for a fun, contactless way to pay for your fave drinks, and earn rewards as you do! Introducing: Dutch Rewards Each time you scan, you can earn points just for drinking your faves, which can be turned into free drinks later on. When you want to claim your rewards just scan like always. It's that simple! Dutch Pass™ A seamless way to pay that makes it easier than ever to enjoy Dutch. Load cash and scan whenever you want to pay or earn points. You can also show love to your Broistas by adding a tip. Birthday Rewards Be on the lookout for Birthday and Half Birthday rewards to make your day more special! Find Shops & Browse the Menu Find and favorite the shops you go to most often. Check out the menu before you order to explore all of our awesome flavors! Collect Stickers Get hooked up with app stickers and customize your app to show your style.
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