21
poor

easyJet: Travel App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at easyJet Airline Company Limited? Unlock additional insights
Android unitQ Score
Android User Feedback
53%
Android
122 Reports
iOS unitQ Score
iOS User Feedback
47%
iOS
108 Reports
User Feedback
47%
iOS
108 Reports
53%
Android
122 Reports
easyJet: Travel App - Latest Quality Issues
iOS
Dec 16, 2024
Worst company
To be avoided! They lost my suitcase. I don't recommend it at all
iOS
Dec 17, 2024
Go back to the old version!
Much better than the previous app version! Every time I click to look for a flight it gets stuck on that month and doesn't make me go back but only makes me choose the following months. Then, there is a lot of confusion in selecting airports as in the case of Milan while before it was much neater and simpler and the app worked perfectly without crashing. I've always used the easyjet app but lately they're making me lose the desire.
iOS
Dec 17, 2024
Does not work
The bookings I had no longer appear and if I try to add them, it doesn't work either
iOS
Dec 17, 2024
Track the flight in real time through flight radar
The changes made now cannot be seen when the flight in the ascent or descent phase the ft count step by step and the location. The app is worse than the penultimate update. The real-time flight location is practically always stationary nor does the ft run normally as it did before. The flight with the real-time image on the flight radar is always stopped in the same place before the new updates, it worked perfectly, you can't change it! Alex
iOS
Dec 18, 2024
Cannot chose the currency anymore
Somehow the possibility to change your currency and language disapearwdnin this new app
iOS
Dec 18, 2024
Pretty good
It would be perfect if it would remember my passport number and my EasyJet Plus number. My BA App does this. Update. I can no longer be bothered using EasyJet. Why do I have to enter my passport number and all my details every time?
Android
Dec 19, 2024
The app works much less well than before. It is sometimes impossible to register
Android
Dec 19, 2024
Nothing works on the app via mobile phone. You always get kicked out. 12 flights were cancelled. NEVER RECEIVE REFUNDS. NEVER AGAIN EASYYET - or right away by lawyer
Android
Dec 19, 2024
I don't understand this update. From now on, you can no longer have your ticket on the application but you have to download the Google wallet application. How to give Google even more data. The grip is not as good. Too bad
easyJet: Travel App - Product Description
TOP TIP! PASSWORDS AND ACCOUNTS
If you’re having trouble signing in or accessing your account on the app, your password may have expired. Follow these steps to reset your password:
1. On the easyJet app Home Screen menu, click the 'Reset password' link and enter the email address you used to register.
2. We'll send you an email to that email account with instructions on how to reset your password.
3.  You can now use your new password to sign in. Note that if you are currently signed into the app, you must sign out and then sign back in with the new password so that you can be reauthenticated

Wherever you’re going, take us with you.
Search, book and manage your flights all from the palm of your hand.

SEARCH & BOOK CHEAP FLIGHTS – Booking a trip to your favourite European location has never been easier with the easyJet app. You can also use Apple Pay or a saved payment card to check out swiftly and securely.

MANAGE FLIGHT BOOKINGS - Keep track of your easyJet flight bookings all in one place. Change your flights, manage delays and disruption, plus add seats, baggage, sports equipment and more.

EASYJET HOLIDAYS BOOKINGS – Add your easyJet holiday booking to get instant access to all the information you need for your package holiday, including hotels & accommodation, airport transfers and other important information. You can also view your holiday countdown to build the holiday excitement. 

CHECK-IN – Scan your passport with your phone camera to add your details and check-in faster than ever before. 

MOBILE BOARDING PASSES – Use your mobile boarding pass to travel through the airport quickly, speed up boarding and reduce paper waste. You can store up to eight boarding passes per flight, which will be available offline, so you'll not need a data connection. For even more convenience, you can also save your boarding passes to Apple Wallet. Visit https://www.easyjet.com/en/mobile-app/mobile-boarding-passes for more details.

FLIGHT TRACKER – Track your plane's location in real-time. Plus, check the latest arrival and departure information with live updates direct from easyJet’s Control Centre. You also see your plane’s journey, live in the air, with the addition of the FlightRadar24 map. 

FLIGHT NOTIFICATIONS – We'll notify you of any important flight changes as soon as we know, remind you when it's time to check-in, tell you your boarding gate and inform you of your baggage reclaim belt. 

TRIP WIDGET – Wherever you’re going, we'll be with you every step of your journey. Whether it’s a reminder to check in, check your baggage allowance or download your boarding pass, we’ll let you know. 

TRIP ANCILLARIES AND PARTNERS – Manage your extras all in one place. Easily add excursions, insurance, car hire, and parking to make your trip seamless. Plus, save money by purchasing in-flight vouchers in advance or even pre-order onboard products from our Bistro and Boutique range. 

VOICE SEARCH – Why not try our voice search feature to search for your next flight? Using the latest voice recognition technology you can find flight options by simply saying the destination, dates of travel and airports you want to fly from - all completely hands-free, making booking a flight easier and more accessible. 

LOOK & BOOK – Seen a photo of your perfect holiday destination but don't know where it is? You can now search for a flight using just a photo! Simply upload a screenshot of your ideal destination and we'll tell you where it is and which flights will get you there!

CABIN BAG SIZER – Our handy bag sizing tool uses augmented reality to check whether your cabin bag fits within the maximum dimensions to take on board.

ADD TO SIRI – Create a Siri shortcut directly from your Itinerary screen to view your trip quickly and easily anytime.

ACCESSIBILITY – Our app works with your phone's screen reader functionality to audibly describe what is featured and happening on each screen, making your booking and trip management navigation easy and simple.
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