36
poor

EasyPark x Parkmobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
21 Points Past 30 Days
Category: Travel & Local
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
123 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
69 Reports
User Feedback
36%
iOS
69 Reports
64%
Android
123 Reports
EasyPark x Parkmobile - Latest Quality Issues
iOS
Dec 17, 2024
Unstable app
The application crashed while I had an active parking session. When I reopened app, all my data was lost, including active parking session. I tried to contact support immediately but it was not possible. I got response saying they may contact me in 2 weeks back. Later, I saw that I am charged max session price for that missing parking session. I contacted several times to the support but the support is awful. I had to repeat the same story several times and finally they agreed to pay the money partially. I thought they will pay money:) But they did not pay it back. When I asked the status, they told me there was no active session at that time. After telling the story several times and agree on the payment, receiving such a message? You may become crazy while dealing with the support. It is really frustrating. In fact, the support is just a waste of time. To summarise, the app is not trustable and you may be charged more due to the application problem and you can not get your money back.
iOS
Dec 19, 2024
Afzetters!
Set standard .25 cents per text message, which adds 2.50(!) extra to the already expensive parking costs! Scandalous. App removed immediately.
Android
Dec 19, 2024
Constant error messages when changing the license plate. Very frustrating app.
iOS
Dec 20, 2024
Oops something went wrong
Since the last update, I have been getting more and more messages "oops something went wrong" I hope that with the latest update it works as before. Then I am a satisfied person again.
iOS
Dec 20, 2024
Dragon of an app
The app was fine, but it is now really unmanageable. Tap on the map to see an address? No sir. Zoom out 1 centimeter to see the rates in the area? No can do. A quick overview of the costs incurred this month? You can wait a while until the invoice arrives.
iOS
Dec 21, 2024
Unjustly fined because this app does not do its job
I was always very satisfied with the EasyPark app, but unfortunately I recently had a negative experience. The app has been showing technical issues lately, which has led to me getting a parking ticket despite having activated the app correctly. The customer service indicated that this is my own responsibility and that I have to check whether the app remains active. However, due to the malfunctions that the app shows, the transaction was stopped halfway through, so I was wrongly fined. I am very dissatisfied with the way in which this situation has been handled. I will therefore switch to another parking app and recommend others to do the same.
Android
Dec 21, 2024
So easy, just great even in Belgium you can use it, app no longer works, I uninstalled it and installed it again but nothing helps, too bad for that it was a good app !!
Android
Dec 21, 2024
I can't change my license plate, an error message keeps appearing that I have to try again after a few minutes.
Android
Dec 22, 2024
The registration form is broken: does not response on my keyboard
EasyPark x Parkmobile - Product Description
Parkmobile, the Number 1 parking app in the Netherlands, is now EasyPark! 
EasyPark makes parking quick and simple. Use your phone to only pay for the time you’re parked. Start and stop parking with just 1 click by using GPS location, whether you're parking in a car park or on the street. With EasyPark in your pocket, you can find and pay for parking in one easy-to-use app in all The Netherlands and Belgium. Download now for free!

How does EasyPark work?
Download EasyPark to your mobile phone and register for free if you don’t have an account yet. Once you’ve parked your car, open the app, check the zone code based on your GPS location and press ‘Start’. Your parking session will be transmitted to parking enforcement officers based on your number plate, so you don’t need to worry about getting a ticket. An email, push, or SMS notification will help remind you about your active parking session. When you return to your vehicle, open the app and press ‘Stop’ to end the parking session. You can settle the parking costs on a monthly basis using a payment method of your choice.
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