Quality degradation at e-Boks.dk  
Users report higher volume of Quality Issues than usual
73
good

e-Boks.dk | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 30 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
67 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
67 Reports
e-Boks.dk - Latest Quality Issues
Android
Feb 3, 2025
After messing with my time, the app wants me to create a password that must be the same on all devices. Welcome to 2025 with passwords instead of passkeys. I hope for everyone's sake that eboks will fix this in the future, I'm unlikely to find out since I don't plan on reinstalling the app after such an experience.
Android
Feb 3, 2025
It's a little slow.
Android
Feb 5, 2025
Logging in with NemID stopped working months ago. Pointless if you don't also have a computer.
Android
Feb 6, 2025
Constantly getting logged out. I've tried it and it didn't approve my password even though I could check via PC that it was the right password. I wouldn't recommend this app. All the times you log out and in gives more opportunities for hacking etc. It's a security risk for all your stuff. I see that others have the same problems, but they give 3-4 stars? I don't know about them but for me it was such a big problem that I deleted the app.
Android
Feb 6, 2025
Can't log in with MitID on mobile. Have Firefox as default browser.
Android
Feb 9, 2025
Dirty app, logs you out but not in. And you get notifications for messages that aren't even with them...
Android
Feb 13, 2025
Woaw this is pis. Would it kill them to have an actual inbox folder with all your mail of all time, instead of auto segmenting all mail into two subfolders? It takes me a solid 10 minutes and 10+ tries of using MitId before i can go near my mails.
Android
Feb 14, 2025
An error occurs in the NemID authentication after I have agreed to receive emails from companies. It seems that it is trying to open NemID in both the app and browser version at the same time. When I authenticate in the app, it does not register it, and it is not possible to do so through the browser (Firefox).
Android
Feb 17, 2025
Why is eboks so bad on Android? Eboks on the iPhone works exceptionally well. However on Android it is consistently worse, with issues remaining for years. e.g I have been trying to get local authorities mails for over a yeah and it still doesnt work with MitID either when prompted or in the user profiles.
e-Boks.dk - Product Description
With e-Boks you can access your mail digitally and securely from both companies and public authorities, anywhere and anytime. 

Our app provides you with a range of options to organize your mail. But e-Boks is much more than just a digital mailbox:

- Sign documents digitally. The documents are easily signed using MitID and saved in e-Boks.
- Pay bills. Pay your bills directly in e-Boks. Pay with credit card or Betalingsservice. 
- e-Boks supports a multi-level folder structure unlike any other digital mailboxes out there, allowing you to organize your mail in a perfect tree structure.
- Mail management at your fingertips. Just swipe right to mark a message as read, or swipe left to archive.
- Read and manage mail that others have given you access to.
- Upload important personal documents. e-Boks is like an online bank vault, which allows you to store everything from mortgage deeds and birth certificates to photographs of your valuables for insurance claims.

We are also introducing e-Boks Plus. Here you can access a range of services which are designed to make your everyday life easier and more convenient. You decide which services you want to add, and you always have full control over the content. We are continuously adding new services and you are invited to share feedback and submit ideas to e-Boks Plus through the app.

It is easy to get started. You simply log-on as you are used to. If you are new to e-Boks we recommend creating a user with your MitID to get access to all features of the app.
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