Quality degradation at e-Boks.dk  
Users report higher volume of Quality Issues than usual
24
poor

e-Boks.dk | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-40 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
100%
Android
71 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
71 Reports
e-Boks.dk - Latest Quality Issues
Android
Nov 12, 2024
Miss the ability to save as a pdf.
Android
Nov 13, 2024
Can't log in with my ID past so can't see public mail
Android
Nov 13, 2024
Ok overview of different documents/statements etc. annoying that some digital mail cannot just be read without extra log-in. Mega crazy. Do NOT want to have to log in 2-3-4 places (and waste tax dollars). In addition, it is a shame that invoices from e.g. youSee are no longer available. Was otherwise a nice way to store bill summaries.
Android
Nov 15, 2024
The app asks for a PIN, asks me to create a new code, and then says that my user is removed. This is repeated and nothing happens. Never managed to log in. Unbridled brass.
Android
Nov 16, 2024
Now get the feature in the app that you can turn the document by turning the phone. It's so annoying that you can no longer turn the screen. Also annoying that you can only move the document after opening it. You should be able to move it without opening it first. Just worked better in previous version.
Android
Nov 19, 2024
Now that app has not worked for the past year. Every single time you try to log in with MitID, it opens the MitID app and you approve and it goes back to the Eboks app which says approved and starts loading a new page, but then it just goes back to a new MitID login. It just loops
Android
Nov 19, 2024
Good application. Needs to have translation option for documents
Android
Nov 19, 2024
Gets nothing but errors when trying to log in using MitID. is captured on the login page. Decidedly useless :)
Android
Nov 19, 2024
You can neither change your password nor log in with MitID. FIX it please!! Or give the job to someone who can handle this simple task! Similar to a low standard you have to look for a long time.
e-Boks.dk - Product Description
With e-Boks you can access your mail digitally and securely from both companies and public authorities, anywhere and anytime. 

Our app provides you with a range of options to organize your mail. But e-Boks is much more than just a digital mailbox:

- Sign documents digitally. The documents are easily signed using MitID and saved in e-Boks.
- Pay bills. Pay your bills directly in e-Boks. Pay with credit card or Betalingsservice. 
- e-Boks supports a multi-level folder structure unlike any other digital mailboxes out there, allowing you to organize your mail in a perfect tree structure.
- Mail management at your fingertips. Just swipe right to mark a message as read, or swipe left to archive.
- Read and manage mail that others have given you access to.
- Upload important personal documents. e-Boks is like an online bank vault, which allows you to store everything from mortgage deeds and birth certificates to photographs of your valuables for insurance claims.

We are also introducing e-Boks Plus. Here you can access a range of services which are designed to make your everyday life easier and more convenient. You decide which services you want to add, and you always have full control over the content. We are continuously adding new services and you are invited to share feedback and submit ideas to e-Boks Plus through the app.

It is easy to get started. You simply log-on as you are used to. If you are new to e-Boks we recommend creating a user with your MitID to get access to all features of the app.
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