28
poor
ebtEDGE | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
50%
Android
29 Reports
29 Reports
iOS unitQ Score
iOS User Feedback
50%
iOS
29 Reports
29 Reports
User Feedback
50%
iOS
29 Reports
29 Reports
50%
Android
29 Reports
29 Reports
ebtEDGE - Latest Quality Issues
Android
Jan 22, 2025
I only use this just recently to set up my card and also to lock it it's been locked until now I'm ready to use it it was unlocked I have difficulties unlocking it I have to change my hole account several times and none of it is working I can't get in I can't close it I can't get out please fix this this is a nuisance I definitely will not recommend this to anyone!!!!!!!!!!!!
iOS
Jan 23, 2025
The app is broken
I can't even register to complete anything! A waste of time and effort to do what I need to do
Android
Jan 24, 2025
Massive problems trying to sign up/in O_o
Android
Jan 24, 2025
Your app is acting up! It won't let me log in no matter what I do! This has been going on for days. Then it locks me out .. Please fix for 5 star reviw.
iOS
Jan 25, 2025
Registering is Impossible
Filled out all of the registering information correctly and it wont let me register
iOS
Jan 25, 2025
Horrible
I have the worst time with this app. Sometimes you can't even log in and have to delete and reinstall the app completely and it closes out almost instantly
iOS
Jan 26, 2025
Security questions
Can't find a number to contact an actual person to reset my security questions to get in my app because it logs me out , outta of nowhere sometimes & I forgot the passwords & answer
iOS
Jan 26, 2025
It unfreezes by its self
When I'm done with shopping I freeze it somehow it unfreezes it by its self maybe a glitch?
iOS
Jan 27, 2025
It does not work
I have my app that unlocks with my face and it doesn't want to work and it doesn't give me an option to fix it
ebtEDGE - Product Description
ebtEDGE mobile application simplifies your life when you depend on SNAP or TANF benefits allowing you to view your benefits at the touch of a finger. ebtEDGE allows you to check your balances, review your transaction history. If you have both SNAP and TANF benefits you will have access to view both benefits at the same time. • Free for cardholder use. • The most private and secure EBT application on the market. • If your phone supports Apple Touch ID, running iOS 11+ and you’ve registered your finger prints to your phone, simply touch the finger sensor on your IOS device, and quickly access the balance of your accounts. • If your phone supports Apple Face ID, running iOS 11+ and you’ve enrolled your face, quickly access the balance of your accounts by looking at your phone. • Securely login with User ID and Password. • View your deposit history. • View your transaction history. • View your benefit schedule. • Select a PIN. • Need help? We have plenty of that in the Help Center. • Locate SNAP retailers near your location or where you are going to with the location services. • Set your language preferences to English, Spanish or Haitian Creole. • New features around the corner… stay tuned…. ---------------------------------------------------------------------------- 1. Only certain devices are capable for either touch id or face id login. 2. For State SNAP or TANF cardholders with eligible cards. ---------------------------------------------------------------------------- Free for your use in the following states: Alaska, Arizona, Colorado, District of Columbia, Florida, Guam, Hawaii, Idaho, Kansas, Kentucky, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, Oregon, Rhode Island, South Dakota, Virgin Islands, Vermont, West Virginia, Washington, Wisconsin and Wyoming.
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