50
poor

ebtEDGE | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
19 Points Past 7 Days
Category: Finance
Work at FIS? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at FIS? Unlock additional insights
Android unitQ Score
Android User Feedback
55%
Android
34 Reports
iOS unitQ Score
iOS User Feedback
45%
iOS
28 Reports
User Feedback
45%
iOS
28 Reports
55%
Android
34 Reports
ebtEDGE - Latest Quality Issues
Android
Nov 12, 2024
It's not working cause it's not real Obviously!!
iOS
Nov 13, 2024
App is Glitched
Can't even register an account
iOS
Nov 13, 2024
Register
The register tab won't turn blue.. I've been going over this for an hour! Everything is correct.
iOS
Nov 13, 2024
Unacceptable
I am not sure what's been going on with the app, but the app has been down for a few days. I get a endless loading screen. I was not able to lock my card and someone scammed my card.. this is supposed to be a app to help people, but it is not helping me. I am constantly logged out of my account and when I try to log back in, they tell me that my credentials is wrong. I then proceeded to answer the security questions that they also tell me is wrong. This is unacceptable.
Android
Nov 14, 2024
I'm not even gonna use it. After opening it. It looked like a Indian toddler made it to learn how to scam people from scammer Mommy and daddy. I can't even get passed the interface let alone the login screen.
Android
Nov 16, 2024
It updates and deletes your password. Then it's almost impossible to log back in.
iOS
Nov 17, 2024
Needs an update
This needs an update really bad. Hasn't worked in a two weeks. Can't see cards or balances or any info on my cards. Super inconvenient.
iOS
Nov 17, 2024
Could Not Remove Freeze Card at 7 Eleven b/c of White Screen Glitch on Account Screen
Unable to Log In Due to Solid White Screen on Account Section. I looked very stupid in front of 7 Eleven Cashier and Customers standing near the cash register for nearly 30 minutes. Both Oneplus and IPhone EBT Edge app has the same results. I even tried logging in in the website and my 16 digit EBT card could not be found. LOL
iOS
Nov 17, 2024
Not working
Not able to load or see anything on screen
ebtEDGE - Product Description
ebtEDGE mobile application simplifies your life when you depend on SNAP or TANF benefits allowing you to view your benefits at the touch of a finger. ebtEDGE allows you to check your balances, review your transaction history. If you have both SNAP and TANF benefits you will have access to view both benefits at the same time. 
•	Free for cardholder use.
•	The most private and secure EBT application on the market.
•	If your phone supports Apple Touch ID, running iOS 11+ and you’ve registered your finger prints to your phone, simply touch the finger sensor on your IOS device, and quickly access the balance of your accounts. 
•	If your phone supports Apple Face ID, running iOS 11+ and you’ve enrolled your face, quickly access the balance of your accounts by looking at your phone. 
•	Securely login with User ID and Password.
•	View your deposit history.
•	View your transaction history.
•	View your benefit schedule.
•	Select a PIN.
•	Need help? We have plenty of that in the Help Center.
•	Locate SNAP retailers near your location or where you are going to with the location services.
•	Set your language preferences to English, Spanish or Haitian Creole.
•	New features around the corner… stay tuned….
----------------------------------------------------------------------------
1.	Only certain devices are capable for either touch id or face id login.
2.	For State SNAP or TANF cardholders with eligible cards.

----------------------------------------------------------------------------
Free for your use in the following states:
Alaska, Arizona, Colorado, District of Columbia, Florida, Guam, Hawaii, Idaho, Kansas, Kentucky, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, Oregon, Rhode Island, South Dakota, Virgin Islands, Vermont, West Virginia, Washington, Wisconsin and Wyoming.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners