28
poor
ebtEDGE | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
44 Reports
44 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
21 Reports
21 Reports
User Feedback
32%
iOS
21 Reports
21 Reports
68%
Android
44 Reports
44 Reports
ebtEDGE - Latest Quality Issues
Android
Dec 19, 2024
It works when it wants to work most of the time this app does not work
iOS
Dec 19, 2024
Inconsistent
One minute the app works. The next minute you can't log in because the app won't load. I locked my Ebt card and then the app went down. I wasn't able to make my purchase because you can only lock/unlock thru the app, not over the phone. I ended up having to log in on the actual website. What's the point of an app if you have to go on the web ?
iOS
Dec 19, 2024
Won’t let me log in
Says my credentials are wrong, which I know aren't and says my security questions are wrong. Not letting me log in.
Android
Dec 19, 2024
I have had numerous problems with this App. Hard to troubleshoot as well. Needs work.
Android
Dec 20, 2024
Is not letting me sign in to freeze my EBT card
iOS
Dec 21, 2024
Broken App
Something definitely wrong with the app. It needs an upgrade. It doesn't open at all, anymore.
Android
Dec 21, 2024
No controll and cloned EBT card and app thru teft of documents and signal reported but you ain't secured my info or acount only one card exist other duplicated by rapist and Cristina tinoco dualesbnalso uses many stolen identetys like a female David as Veronica tinoco and martin tinoco cave ca.id social security card and fraud and violant record living next door to mee front house all rapist and none related to me or provencios services of house phones thru teft of documents bpd has ignored them
Android
Dec 22, 2024
App is total garbage. Never works, card balance is never accurate. Keep having to reset my password and now my security questions aren't working. This app is horrible, don't waste your time
Android
Dec 23, 2024
I just registered and went to log in and it's not letting me. Then locked my account for too many failed attempts. I just set it up!!!
ebtEDGE - Product Description
ebtEDGE mobile application simplifies your life when you depend on SNAP or TANF benefits allowing you to view your benefits at the touch of a finger. ebtEDGE allows you to check your balances, review your transaction history. If you have both SNAP and TANF benefits you will have access to view both benefits at the same time. • Free for cardholder use. • The most private and secure EBT application on the market. • If your phone supports Apple Touch ID, running iOS 11+ and you’ve registered your finger prints to your phone, simply touch the finger sensor on your IOS device, and quickly access the balance of your accounts. • If your phone supports Apple Face ID, running iOS 11+ and you’ve enrolled your face, quickly access the balance of your accounts by looking at your phone. • Securely login with User ID and Password. • View your deposit history. • View your transaction history. • View your benefit schedule. • Select a PIN. • Need help? We have plenty of that in the Help Center. • Locate SNAP retailers near your location or where you are going to with the location services. • Set your language preferences to English, Spanish or Haitian Creole. • New features around the corner… stay tuned…. ---------------------------------------------------------------------------- 1. Only certain devices are capable for either touch id or face id login. 2. For State SNAP or TANF cardholders with eligible cards. ---------------------------------------------------------------------------- Free for your use in the following states: Alaska, Arizona, Colorado, District of Columbia, Florida, Guam, Hawaii, Idaho, Kansas, Kentucky, Minnesota, Missouri, North Carolina, North Dakota, Nebraska, New Hampshire, New Mexico, Nevada, Oregon, Rhode Island, South Dakota, Virgin Islands, Vermont, West Virginia, Washington, Wisconsin and Wyoming.
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