Quality degradation at eDreams: Book cheap flights  
Users report higher volume of Quality Issues than usual
24
poor

eDreams: Book cheap flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
64%
Android
302 Reports
iOS unitQ Score
iOS User Feedback
36%
iOS
171 Reports
User Feedback
36%
iOS
171 Reports
64%
Android
302 Reports
eDreams: Book cheap flights - Latest Quality Issues
Android
Nov 18, 2024
This app is not normal, it does not allow you to buy a one-way ticket, you must necessarily also appear the return ticket otherwise you cannot proceed. as if he wanted to plan your trip but are we kidding? 🤌
Android
Nov 18, 2024
Worst website I ever had to use to book a flight. Forced to create a prime account and now I've been contacting and emailing them for a week and they won't cancel my subscription. They took money from a booking that "failed" and still didn't refund me. Biggest scam I've ever dealt with. No refunds yet, and no one to answer my cancel request. Absolutely terrible. Do NOT book with them.
Android
Nov 18, 2024
One star because there is no option of any, an app that downloads it and charges you for subscribing is a total scam. I missed the flight because the application changed the boarding gate is a total failure
Android
Nov 19, 2024
Scam they make you premium when they sell a plane ticket and then charge you 100 euros a month
Android
Nov 19, 2024
This is a ridiculous company which doesn't provide any means of written contact for "unsubscribing" their Prime. This is not retention, this is fraud and scam and should by treated as such. In a weird way, their Prime subscription manages to go unnoticed and charge annual fees of 70 eur without renewed approval. No surprise they don't allow ratings on their google and Facebook accounts. More details on reddit
Android
Nov 19, 2024
Say try one months premium account give discount.after 2 weeks take out full price 89.99£ subscription for 1yaer and can't decline reward full price give you deals vouchers or half price 45£ and leave premium account. And after second year I'm must call again. not forget for decline payments before renewal ,straight can't do ....
Android
Nov 19, 2024
My flight was canceled, I submitted a refund request. They didn't send any confirmation nor process my request. I checked after a couple of weeks and still there is no refund process and they not answer on the support chat. It's a scam basically
Android
Nov 19, 2024
A disaster, I made a purchase of a round trip flight, they canceled my return and I don't know they take care of anything. They debited my money and now they want me to buy again but only the return leg, the return takes 2 weeks, obviously looking for a single section will be more expensive. I don't buy anymore around here
Android
Nov 19, 2024
A bit complicated when you handle the internet not well; nevertheless when you manage to reach someone on the phone, the service is efficient (apart from the waiting time...)
eDreams: Book cheap flights - Product Description
Thinking about travelling? Are you looking for a cheap flight? Download our app and make the trip of your dreams! We will also do the check-in for you, as soon as it is available, so you only have to worry about enjoying your trip.

Our eDreams travel app is the best rated in the travel industry; it has more than 2 million reviews and 18 million users! We'll take care of everything: Finding cheap flights, showing you the best hotels and other accommodations for your stay, negotiating great deals on your rental car or arranging your ride from the airport to your destination. We've got you covered!

Cheap flights

Find cheap flights among our more than 600 airlines, for one way, return or multi-city!
Our wide variety of flights offers you from long distance flights to cheap low cost flights with airlines such as Ryanair, Easyjet, British Airways, United Airlines, Air Europa and more. Book your flights with us and you will be able to download your boarding passes directly from the app, in addition to tracking the status of any flight in real time. You will find the ideal flight and tickets at the cheapest price in our travel app.

Hotels

Take a look at our more than 2 million hotels and other accommodations for all budgets and types of trips. Search, book and compare hotel offers very easily.
You can book hotels like Melià Hotels and Resorts, Marriott, Eurostars, NH, Catalonia Hotels & Resorts and much more. Cancellation is free if you change your plans. We also offer discounts of up to 40% less in hotels if you book a flight with us.

Car rental 

Do you want to complete your booking with a car rental? We offer cars from companies such as Hertz, Avis, Europcar, Alamo, Budget and up to 800 car rental agencies. Rent a car anytime, anywhere and travel at your own pace.

Sounds good, right? And that's not all!
Our travel app not only offers you cheap flights, hotel deals, and car rentals for your trips ... download the app and:

- Order your boarding passes for all your flights, and we will check-in as soon as it is available
- follow the status of any flight in real time with our new flight tracker feature
- Create an account and receive real time flight status notifications: gate numbers, baggage belts, delays or cancellations and more
- Check your flight itineraries, booking references or baggage allowances in the My Trips section, even without an internet connection!
- download our free travel guides and discover what to do at your destination, even if you don't have an internet connection

eDreams helps you to  find the best deals on flights, hotels and car rentals. Search, compare and book flight + hotel tickets in our travel app to enjoy a 40% discount.

We strive every day to make your travel dreams come true. If you had a positive experience with our app, would you mind rating us with 5 stars in the App Store? Thank you!
Want to improve your unitQ Score by 20% within 30 days?
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