35
poor

eDreams: Book cheap flights | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at eDreams? Unlock additional insights
Android unitQ Score
Android User Feedback
61%
Android
278 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
178 Reports
User Feedback
39%
iOS
178 Reports
61%
Android
278 Reports
eDreams: Book cheap flights - Latest Quality Issues
iOS
Dec 16, 2024
It was the first time
Overall it has been a good experience. I am clear that I will repeat, although there is only one detail of the yes I am unhappy and hence I do not put five stars. I will summarize it: the room we have had has not been the one I had agreed in my reservation. When I complained about it at reception, they told me that the room they had given us was the one requested by the wholesaler and that the hotel was full (it is true that they offered to change it the next day, but for three days it was not worth it). I asked for a room with a view of the city, and it was a room with a view of a roof of an interior courtyard: I asked for a single bed and there were two... I hope that in the next one they get it right with what is requested. Otherwise, eDreams informs of the news on time, maintains a very good telephone support, and in general, except with the type of room, it complies perfectly.
iOS
Dec 17, 2024
Scam
Will never give you a refund back. I wish zero stars was possible
iOS
Dec 17, 2024
Stealers!
I am very dissatisfied with the service of Edreams. My Prime account was activated without my knowledge, and the registration is in my father's name, while the bank account is mine. I was surprised by the automatic renewal charge, even though I did not authorize this charge. Soon after realizing the situation, I contacted support to cancel the account and request a refund of the amount, but, to my frustration, they did not cancel. I feel that I was harmed and I was not to blame in this situation. I advise everyone to be careful when dealing with this company.
iOS
Dec 18, 2024
Booked a flight and can not access their app
I booked a flight and their app is on Maintenance. My flight has to be in 4 hours and I can't access nothing. My mom just died, I am already on stress and they don't have any phone number or something else to call them 🫤
iOS
Dec 18, 2024
telephone
I can't find what to call
Android
Dec 18, 2024
Ah app is not working right because you can't choose the return date please check this as soon as possible
iOS
Dec 18, 2024
Boarding pass
Very good, booking and iter, few indications on the boarding pass in. Arrival within 8 hours of travel.
Android
Dec 19, 2024
He only makes me put the departure date of the flight and not the return date.
Android
Dec 19, 2024
Outrageous, it looks like a legalized scam, first it says that you have advantages by using prime membership, but when you enter the site without a subscription it shows very low prices, if you enter already a subscriber the prices are exaggeratedly higher, inviting you to have prime membership to save further, we did this test from 2 different devices, already this test makes you understand how shady the thing is, moreover, when at the end of the cart you go to the checkout price doubles,
eDreams: Book cheap flights - Product Description
Thinking about travelling? Are you looking for a cheap flight? Download our app and make the trip of your dreams! We will also do the check-in for you, as soon as it is available, so you only have to worry about enjoying your trip.

Our eDreams travel app is the best rated in the travel industry; it has more than 2 million reviews and 18 million users! We'll take care of everything: Finding cheap flights, showing you the best hotels and other accommodations for your stay, negotiating great deals on your rental car or arranging your ride from the airport to your destination. We've got you covered!

Cheap flights

Find cheap flights among our more than 600 airlines, for one way, return or multi-city!
Our wide variety of flights offers you from long distance flights to cheap low cost flights with airlines such as Ryanair, Easyjet, British Airways, United Airlines, Air Europa and more. Book your flights with us and you will be able to download your boarding passes directly from the app, in addition to tracking the status of any flight in real time. You will find the ideal flight and tickets at the cheapest price in our travel app.

Hotels

Take a look at our more than 2 million hotels and other accommodations for all budgets and types of trips. Search, book and compare hotel offers very easily.
You can book hotels like Melià Hotels and Resorts, Marriott, Eurostars, NH, Catalonia Hotels & Resorts and much more. Cancellation is free if you change your plans. We also offer discounts of up to 40% less in hotels if you book a flight with us.

Car rental 

Do you want to complete your booking with a car rental? We offer cars from companies such as Hertz, Avis, Europcar, Alamo, Budget and up to 800 car rental agencies. Rent a car anytime, anywhere and travel at your own pace.

Sounds good, right? And that's not all!
Our travel app not only offers you cheap flights, hotel deals, and car rentals for your trips ... download the app and:

- Order your boarding passes for all your flights, and we will check-in as soon as it is available
- follow the status of any flight in real time with our new flight tracker feature
- Create an account and receive real time flight status notifications: gate numbers, baggage belts, delays or cancellations and more
- Check your flight itineraries, booking references or baggage allowances in the My Trips section, even without an internet connection!
- download our free travel guides and discover what to do at your destination, even if you don't have an internet connection

eDreams helps you to  find the best deals on flights, hotels and car rentals. Search, compare and book flight + hotel tickets in our travel app to enjoy a 40% discount.

We strive every day to make your travel dreams come true. If you had a positive experience with our app, would you mind rating us with 5 stars in the App Store? Thank you!
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