81
good

Edward Jones | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 30 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Edward Jones? Unlock additional insights
Android unitQ Score
Android User Feedback
49%
Android
26 Reports
iOS unitQ Score
iOS User Feedback
51%
iOS
27 Reports
User Feedback
51%
iOS
27 Reports
49%
Android
26 Reports
Edward Jones - Latest Quality Issues
Android
Jan 2, 2025
This app is now reporting that my Pixel 9 is rooted and won't start .. but my phone is definitely not rooted. I think it's because of the "Company Portal" app which allows my employer to securely operate on my phone ... But this all worked together on my Pixel 7 just fine.
Android
Jan 3, 2025
messages should be displayed prominently on the home screen or at least some kind of notification
Android
Jan 6, 2025
After clicking that I've read and agree to the terms the app doesn't go anywhere and I can't get into see my account.
Android
Jan 10, 2025
It says your app is not compatible with my phone. Why not? What good is an app if it's not compatible with all Android phones?
Android
Jan 13, 2025
Hard to logon from my Android phone.
iOS
Jan 18, 2025
Message went out before it was finished
Should be a check saying do you want to send.
iOS
Jan 21, 2025
EDJ is behind technology-wise
I just pasted into an EJ app message to my financial advisor some text I copied from my Notes iOS app. All carriage returns were removed in the pasted text. As I tried to reformat the pasted text, the cursor jumped around in unexpected ways, which made some simple text editing excruciating. The EJ app lacks significant functionality, like seeing opinions for companies, and being able to search companies by sector and opinion, like one can do in the website. The website also offers a below average user experience compared to the website and app of competitors like Fidelity.
iOS
Jan 21, 2025
Balances
Only partial balances are seen. Very misleading
iOS
Jan 25, 2025
The worst
EJ is literally the worst company I've ever dealt with. The customer service is nonexistent. I cannot wait to get my money moved to another company.
Edward Jones - Product Description
Stay connected with your financial goals – anytime, anywhere – with our Edward Jones app. 

Your financial information is at your fingertips with features allowing you to:

  •	View your account holdings, performance, activity and more
  •	Connect accounts to view balances held outside of Edward Jones
  •	Track progress toward your goals
  •	Message and share documents with your Edward Jones team
  •	Deposit checks and transfer funds
  •	View and sign documents related to your Edward Jones accounts

Also, security is built in to ensure your information is protected.
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