67
fair

Edward Jones | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
15 Reports
User Feedback
24%
iOS
15 Reports
76%
Android
48 Reports
Edward Jones - Latest Quality Issues
Android
Nov 6, 2024
This used to be a great app until it became incompatible with my Android release. I guess I'll have to invest in a new phone to be able to use it again.
iOS
Nov 6, 2024
Great advisors, horrible data filtering
For a financial app, this app lacks real usefulness. I want to see money IN and money OUT. Cant do it. Look at ‘withdrawal' or ‘transfer' and NOTHING shows up. This is MY MONEY! EdJones needs to take a hard look at how they report their actions in an account based on my view, not theirs. How much did that fund charge me this year? Was that worth it? If I moved $X to account Y, how does it show that? It does jot show it. HUGE problem! I have been a customer for many decades and am getting to the point of thinking a move is in order…
iOS
Nov 8, 2024
Investment Fees
The fees are high and transactions are expensive, not helpful for the clients.
Android
Nov 9, 2024
Not compatible with my phone. Don't know why. I have a lot of apps downloaded.
Android
Nov 10, 2024
Not good Says the app isn't compatible with my phone anymore
Android
Nov 10, 2024
Does what it needs to, but I wish it behaved better with DeX.
Android
Nov 10, 2024
Can't log in says app is outdated and is not compatible with my phone anymore
Android
Nov 13, 2024
Refuses to work because I rooted my phone to have some control of my own (fully paid) hardware. There is no reason for this. My phone is More secure because I'm the type of user who roots a phone.
Android
Nov 17, 2024
App doesn't work for Android phones that are a few years old. Easily could be fixed with risk management and better software development engineers but ultimately it's a senior management failure for not supporting the customers.
Edward Jones - Product Description
Stay connected with your financial goals – anytime, anywhere – with our Edward Jones app. 

Your financial information is at your fingertips with features allowing you to:

  •	View your account holdings, performance, activity and more
  •	Connect accounts to view balances held outside of Edward Jones
  •	Track progress toward your goals
  •	Message and share documents with your Edward Jones team
  •	Deposit checks and transfer funds
  •	View and sign documents related to your Edward Jones accounts

Also, security is built in to ensure your information is protected.
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