78
good
Edward Jones | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 30 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
56%
Android
30 Reports
30 Reports
iOS unitQ Score
iOS User Feedback
44%
iOS
24 Reports
24 Reports
User Feedback
44%
iOS
24 Reports
24 Reports
56%
Android
30 Reports
30 Reports
Edward Jones - Latest Quality Issues
Android
Feb 11, 2025
The front desk representative is very kind and caring. The wealth advisor, Holly is not very teacher like. She moves money without asking you. She takes commission off your money and stocks. She is not a good financial advisor.
iOS
Feb 13, 2025
Transparency
Be aware that Fees and charges are quite noticeable when applied to one's account especially if you are coming from a different platform that does not readily charge for some services
Android
Feb 15, 2025
It doesn't work mostly
iOS
Feb 15, 2025
User Friendly
Make this app more user friendly. It's too difficult to see what's going on.
iOS
Feb 18, 2025
Dated
The Edward jones app and website have become extremely dated. They are far behind other banking institutions in regards to functionality and design. There are frequent blockers and broken flowers when trying to complete the most basic tasks. I'd love to see a redesign so that I can stick with them.
iOS
Feb 20, 2025
Messages
Hard to write a message. Couldn't go back easily and a new sentence didn't start with a cap!!
Android
Feb 21, 2025
is not available for my pc laptop
iOS
Feb 21, 2025
Built in appointment scheduling tool
Get through the complete process of making an appoint only for the final screen to be bugged.
iOS
Feb 24, 2025
Edward Jones customer can’t download app
My IPad Air II is stuck at version 15 so I am unable to download the app. Very irritated that I am forced to use app on my iPad when logging in through Safari worked just fine. Have to resort to my cellphone which is hard to work with because the screen is so small.
Edward Jones - Product Description
Stay connected with your financial goals – anytime, anywhere – with our Edward Jones app. Your financial information is at your fingertips with features allowing you to: • View your account holdings, performance, activity and more • Connect accounts to view balances held outside of Edward Jones • Track progress toward your goals • Message and share documents with your Edward Jones team • Deposit checks and transfer funds • View and sign documents related to your Edward Jones accounts Also, security is built in to ensure your information is protected.
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