26
poor

MY EE | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 30 Days
Category: Utilities
Work at EE LIMITED? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
316 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
101 Reports
User Feedback
24%
iOS
101 Reports
76%
Android
316 Reports
MY EE - Latest Quality Issues
Android
Mar 1, 2025
I don't want to update I want it left as it is , I always keep encountering problems with this update message all the time . Why can't this app just be left normal
Android
Mar 1, 2025
Garbage! Considering it's an app for mobile phone users, it can never hold a connection. Literally the worst app on my phone.
Android
Mar 1, 2025
Absolutely shocking. In app messaging for support rarely works and when it does for a brief time, it'll then boot you out again making it impossible to get the support you need!
Android
Mar 1, 2025
Cannot log in on the phone email & password not recognised. Use same email & password on laptop and I can log in!
Android
Mar 1, 2025
Features are good. But even after years of existing, they still haven't made this app stable or quick. Laggy options and some features just don't load randomly. 🤷🏽‍♂️
Android
Mar 1, 2025
Worst profile creating experience I've had.
Android
Mar 1, 2025
Havnt managed to get into my account since change. Not even with phoning ee person couldn't help said she would get some one to phone still waiting since End of November
Android
Mar 1, 2025
Won't open now it's updated
Android
Mar 1, 2025
Awful app so slow when I want to manage WiFi i.e pausing Internet etc
MY EE - Product Description
THE NEW MY EE APP
One little tap for complete control and all the help you need
When life’s moving fast, you need a super-speedy way to manage your account and get help. And with the all-new My EE app, you’ve got just that. It gives you the power to look after your EE account, quickly and easily. It gives you a more personalised experience and it’s got a brand new look and design that makes it easier to find what you need the second you log-in.
Looking for something new? The My EE app makes it easy to find the best deal that suits you, understand when you are eligible to upgrade and you’ll enjoy personalised exclusive deals and offers. Our rewards hub has awesome perks and the chance to win money-can’t-buy experiences, you don’t want to miss out!
Welcome to the new My EE app, the simple way to manage your account and get help pronto.

Here’s more on what you can do;

On pay monthly?
-Check your data in a whizz or share it with someone on your account
-View your bills and see itemised billing
-Stay on top of extra charges
-View your allowances and add-ons
-Check out our Rewards hub for all those lovely little extras
-Get add-ons, including data add-ons. Handy!

On pay as you go?
-Check your data in a whizz
-View your pack in a blink
-Track your Free Boosts
-Check your balance on the go

If you do have any questions or need help, please go to https://community.ee.co.uk/

Make your life easier and get downloading.
Want to improve your unitQ Score by 20% within 30 days?
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