poor

eero wifi system | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-22 Points Past 7 Days

Category: Lifestyle

Work at eero LLC? Unlock additional insights

30-Day Trend

Poor

Fair

Good

Epic

Work at eero LLC? Unlock additional insights

Android unitQ Score

Android User Feedback

69%

Android
207 Reports

iOS unitQ Score

iOS User Feedback

31%

iOS
91 Reports

User Feedback

31%

iOS
91 Reports

69%

Android
207 Reports

eero wifi system - Latest Quality Issues

Android

Nov 19, 2024

Shittest app, won't let me register, cannot enjoy my wifi7 speed

Android

Nov 19, 2024

The recent update has made it impossible to pause or resume devices.

Android

Nov 19, 2024

latest update has broken everything. can't unpause devices, uninstalled and reinstalled app and now can't log back in. 3hrs of errors and now saying my account is locked. can only be fixed on app and no support available. Devices were only paused because the speed was soooooo slow and now can't access anything!

Android

Nov 19, 2024

Was working fine until recently, now shows no connected devices, gives error on devices tab and usage tab also shows nothing anymore.

Android

Nov 19, 2024

I can no longer pause/unpause individual devices or profiles since the most recent update. Google Pixel 8a

Android

Nov 20, 2024

Disappointed with update that has complicated pausing and resuming. We use this feature often to manage tv and screen use with our kids and its annoying having this process be made more difficult.

Android

Nov 20, 2024

Latest update is HORRIBLE for being able to pause and unpause profiles. Really counterintuitive with multiple additional steps. Really poor choices by the developers.

Android

Nov 20, 2024

Don't like UI changes to pause profile

Android

Nov 20, 2024

Good app gone bad in latest update!

eero wifi system - Product Description

The eero app allows you to easily set up and manage your eero WiFi system (sold separately).

The world’s first home WiFi system, eero blankets your home in fast, reliable WiFi. eero stays new and gets better with frequent software updates, improving performance, while also bringing new features and security improvements. It’s simple to set up and easy to manage. With a network that expands as far as you need, you’ll finally be able to stream, work, and play, from every corner of your home — and from the backyard, too.

eero features:
- Setup in minutes
- Automatic updates with new features, performance improvements, and the latest eero security standards
- View and manage your network from anywhere
- Easily and securely share your network with guests
- Schedule or pause internet access to manage screen time
- Block devices from using your network
- eero Plus (sold separately) - a subscription service that includes advanced security, additional parental controls, and VIP access to our team of WiFi experts. It also includes a suite of online security solutions, including a password manager, antivirus software, and a VPN powered by Guardian.

We want to hear your feedback. For any feature requests or thoughts on how we can improve, reach out at support@eero.com.

By using this app, you agree to eero’s Terms of Service (https://eero.com/legal/tos) and Privacy Policy (https://eero.com/legal/privacy).

Want to improve your unitQ Score by 20% within 30 days?

All intellectual property rights, including trademarks and word marks, are the property of respective owners