67
fair
efood delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
88%
Android
207 Reports
207 Reports
iOS unitQ Score
iOS User Feedback
12%
iOS
29 Reports
29 Reports
User Feedback
12%
iOS
29 Reports
29 Reports
88%
Android
207 Reports
207 Reports
efood delivery - Latest Quality Issues
Android
Jan 23, 2025
Completely irresponsible The worst service
iOS
Jan 24, 2025
Wrong charge
We had 15 minutes left before the lucky pinata time, and as soon as I clicked submit order, they charged me without the discount and at the same time said that the offer time had ended.
Android
Jan 24, 2025
The app is good but they now charge for delivery plus they no longer give discount codes like they used to
iOS
Jan 24, 2025
Tragic platform
Dysfunctional and inaccessible..
Android
Jan 25, 2025
Absolutely unacceptable, you don't even have a clue about what's open and what's not... You sit there looking for where to order what to eat and in the end it tells you that the store isn't open??? Seriously???
Android
Jan 26, 2025
If you want to search every time for things that are missing from your order, and if you want to be questioned every time they make a mistake and tell you if you are at the same place you received it otherwise returns are not possible, and if you want to talk via an app without a contact number to immediately solve their problems, download efood. We are talking about inconvenience, not jokes
Android
Jan 27, 2025
We ordered at 7 o'clock, 3 minutes from home, and it hadn't arrived after 90 minutes, 3 minutes away, I spoke to the chat, he said he was sorry, he tried and called the food service and there he said he was sorry, I pay for delivery, I don't want to be sorry, I want service and don't answer me, send me an email because every time I did, they told me they were sorry, if you want, call me, you have my details, when you are very busy or don't take orders or say the time correctly, the rest is a joke!!!
iOS
Jan 27, 2025
They stick their tail out when you need them.
Very polite on the phone, but unfortunately incapable of simple procedures. My most recent (and last now as I deleted my account) order had a hair in the food, and for 3 days we waited for the store manager to respond (already the first mistake, I collaborated with E-food, not with a store, e-food should have stepped in and covered the damage). All I asked for, since the order as it arrived was thrown away as soon as the hair was discovered, is the bare minimum, namely a refund of my money. I could have taken the matter much further. Unfortunately, after 3 days of waiting and phone calls and e-mails, the "manager" of the restaurant gave a negative answer, and so e-food did not accept to refund my money. It's a shame that for 15€ (yes, that was the total amount of the order), e-food decided to lose a very regular customer. Wolt, here I come.
Android
Jan 27, 2025
I would have liked a darker black theme and instead of rubies I would like the next app update to have coins to collect! Please do it! ❤️😍
efood delivery - Product Description
efood is your favorite choice for online delivery and take away with more than 20,000 stores in 100 cities in Greece and has trained your mobile phone to feed you with souvlakia, burgers, crepes, gyros, pizza or even delicious desserts to accompany your coffee with. But that's not all. With efood, you can also order from mini markets, super markets, liquor stores, fishmongers, butchers and grocery stores. The only thing left to do is enter your address, select what you want to order and *boom*! That's it! Your order is on its way! Looking for more reasons? We've got them! Find exclusive offers. Pay online by card or with PayPal, Apple Pay or traditionally at your door. Leave a tip to your rider via online payment. Contactless delivery What do you think? Isn't it about time you tried it? efood - delivery in Greece In case you have any questions you can contact us at info@e-food.gr
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