57
fair
efood delivery | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 30 Days
Category: Food & Drink
30-Day Trend
Android unitQ Score
Android User Feedback
82%
Android
224 Reports
224 Reports
iOS unitQ Score
iOS User Feedback
18%
iOS
48 Reports
48 Reports
User Feedback
18%
iOS
48 Reports
48 Reports
82%
Android
224 Reports
224 Reports
efood delivery - Latest Quality Issues
iOS
Feb 28, 2025
Out of service?
If it's not working today, let me know in the app before we order and I wouldn't have any problem. The chat has been down since this morning. I've tried many times and for a long time to inform you that I didn't receive it even though it was recorded as having been received.
Android
Feb 28, 2025
Very good app, the only thing I would change would be to be able to win coupons with the points you collect
iOS
Feb 28, 2025
Unacceptable
Please pick up the phone or make a chat 2 hours ago I ordered and I want to cancel it and I can't find anyone
Android
Feb 28, 2025
I placed an order at 12 and since no one had come after an hour (1:00) I tried to contact e-food support. It was done immediately with success. Aha, good, huh? After several attempts and after the chat was loading and loading, they called me. The time had passed 1:30. It only took half an hour for them to finally call me and tell me that when the delivery person arrived, the store was closed. In the meantime, their tracking showed that it was under my house. Bye bye
Android
Mar 1, 2025
Unacceptable 30 minutes waiting. We have ordered for three hours and have not received our order and it has been paid for online. And we cannot communicate in any way.
Android
Mar 1, 2025
Since they automated customer service with chat, it's simply and very politely a useless application! Non-existent customer service. In the past, when there was immediate telephone communication, it was much better. Now you can't find them either in chat or on the phone! Simply miserable.
Android
Mar 1, 2025
The order was delivered 1:30 hour late, communication was non-existent, the food came cold and so stale it was inedible!!!!!! Fortunately there are good apps, this one is about to close.......
Android
Mar 1, 2025
Unacceptable!! Order at 21:53, at 23:00 I call the store and they tell me that the order was sent to them 5 minutes ago at 10:55. I'm still waiting...
Android
Mar 1, 2025
Shame on you, it's not enough that their distributor delivered the wrong order to me with less stuff than I ordered, you can't find them and there's nowhere to contact them. And I paid more than I received and it was a mistake. You can't find them on chat or phone.
efood delivery - Product Description
efood is your favorite choice for online delivery and take away with more than 20,000 stores in 100 cities in Greece and has trained your mobile phone to feed you with souvlakia, burgers, crepes, gyros, pizza or even delicious desserts to accompany your coffee with. But that's not all. With efood, you can also order from mini markets, super markets, liquor stores, fishmongers, butchers and grocery stores. The only thing left to do is enter your address, select what you want to order and *boom*! That's it! Your order is on its way! Looking for more reasons? We've got them! Find exclusive offers. Pay online by card or with PayPal, Apple Pay or traditionally at your door. Leave a tip to your rider via online payment. Contactless delivery What do you think? Isn't it about time you tried it? efood - delivery in Greece In case you have any questions you can contact us at info@e-food.gr
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