48
poor
Electrify America | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Navigation
30-Day Trend
Android unitQ Score
Android User Feedback
63%
Android
53 Reports
53 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
31 Reports
31 Reports
User Feedback
37%
iOS
31 Reports
31 Reports
63%
Android
53 Reports
53 Reports
Electrify America - Latest Quality Issues
iOS
Nov 14, 2024
App should be called “Station Full”
Everyone and their mother has a plan with these guys they got when they bought their new car. “Free” charging for 2 years. The stations are few and far between and when you find one be prepared to spend an hour or more waiting on one of the chargers that are not broken. You have to get up at like 4am just to charge your vehicle which you eat up 10/15 miles getting there and back. Only 30 minutes at time which wont fully charge you unless you go every other day, HUGE annoyance and I would never recommend buying an EV these days because the stations are so few. Which makes perfect sense to give everyone who buys one a “free” membership. The brain trust who thought of this should be part of the mango Mussolinis cabinet as they're that bad at what they do.
Android
Nov 14, 2024
I keep losing connection to the charging stations so I will no longer get updates on my charging session and I am unable to see my charge transactions
iOS
Nov 16, 2024
Black screen
11/15/24 trying to plan a trip. App starts to come up but then just a black screen !!!
Android
Nov 16, 2024
App is pretty janky. While my car is charging I continuously receive notifications every minute or so, sometimes it won't start the charge because "charger is too far away" even though I'm standing at the charger with my car plugged in. When I swipe to start charge I wait a really long time for the charge to actually begin, like maybe a full minute. All that said, the app looks good, like it has a nice design.
Android
Nov 16, 2024
Unusably bad- consistently errors out saying there is a connection error regardless of whether I'm on wifi or data, and can't find any nearby chargers that Google Maps locates (even when all filters are off).
Android
Nov 16, 2024
the card readers at every location I go to has been down lately. need to update the app and add every electrify location on it on the map
Android
Nov 16, 2024
Excellent but some stations have app initiating quirks that need to be improved. Also, Please have longer cables.
Android
Nov 17, 2024
Will not stop notifying me!! Every 2 minutes I get 2 notifications. I have uninstalled it so many times. I reached out to them and it seems the only suggestion they have.
Android
Nov 19, 2024
Couldn't understand why these chargers stay empty, now I do. Overpriced and the app is a scam to keep your money hostage to keep you coming back. Also will charge your card $50 if you use guest option at $0.56/kwh. Way yo help kill the electric car experience.
Electrify America - Product Description
Charge in as little as 30 minutes on the nation’s largest public DC fast charging network. The Electrify America app lets you find a charging station nearby, charge your EV, and manage your charging session. (Level 2 chargers also available at some locations). When you sign up for a free Electrify America Pass membership, you can use this app to: • Check the availability of a charger in real-time and get notified when a charger becomes available • See charger details and save your favorite charging stations • Start and stop your charging session from your phone • Track your charging status easily while you shop or dine nearby • Get notified when your compatible EV reaches your desired state of charge • Pay contact-free from your phone • See your charge history and email a receipt Visit a charging station often? Consider our Pass+ plan, which gives you all the benefits above, plus reduced costs for charging. ($4 monthly fee applies.) Electrify America’s powerful DC fast charging stations support all CCS (SAE Combo) and CHAdeMO-compatible EVs. You can also use the app to find Electrify America’s Level 2 chargers (with J1772 connectors). That means you can charge just about any electric vehicle on the road with us, including: • Audi e-tron • Volkswagen ID.4 • Volkswagen e-Golf • Harley-Davidson LiveWire • Hyundai Kona Electric • BMW i3 • Mini Cooper SE Electric • Nissan Leaf • Nissan Leaf Plus • Chevrolet Volt • Chevrolet Bolt EV • Kia Niro EV • Kia Soul EV • Porsche Taycan • Tesla Model 3 (requires separate adapter) • Tesla Model S (requires separate adapter) • Tesla Model X (requires separate adapter) • Tesla Model Y (requires separate adapter) Happy charging!
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